About the job
The IT Administrative Assistant plays a pivotal role in supporting the IT and business operations teams. Acting as the initial point of contact for internal IT-related inquiries and administrative tasks, this position is essential for effectively managing and triaging incoming IT support tickets. The assistant will resolve basic technical issues whenever possible and facilitate communication with IT professionals for more intricate challenges.
In addition to technical support, the role encompasses assisting with administrative functions related to IT-supported business processes. This includes documentation management, operational tracking, and completing necessary paperwork, such as dropship-related processing. Strong attention to detail, exceptional organizational skills, and proficiency in English communication are vital for success in this role.
