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IT Helpdesk Support Specialist

Sopra SteriaSheffield
On-site Full-time

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Experience Level

Entry Level

Qualifications

To be successful in this role, you should have a strong understanding of IT systems and excellent communication skills. Previous experience in a helpdesk or support role is preferred. A relevant IT certification is a plus, and a passion for problem-solving will make you an ideal fit.

About the job

Join our dynamic team as an IT Helpdesk Support Specialist where you will be the first point of contact for technical assistance. You will provide exceptional customer service while troubleshooting a variety of IT issues. Your role will involve assisting users with hardware and software problems, guiding them through solutions, and ensuring a smooth IT experience.

About Sopra Steria

Sopra Steria is a leading European technology consulting company that provides innovative solutions to drive digital transformation. We are committed to delivering high-quality services and fostering a collaborative work environment where our employees can thrive.

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