IT Operations & Project Specialist

VoodooParis

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate should possess a passion for technology, with relevant experience in IT operations or a similarly dynamic environment. Familiarity with modern IT management practices such as Cloud computing, SaaS, and Google Workspace is essential. Strong customer service skills and bilingual proficiency in English and French are required, along with an ability to troubleshoot and automate recurring issues. Experience with AI technologies is a plus.

About the job

About Voodoo

Established in 2013, Voodoo is a leading tech company focused on creating engaging mobile games and applications with the aim of entertaining users globally. With a workforce of 800 employees, Voodoo has achieved an impressive 7 billion downloads and now boasts over 200 million active users. As the third-largest mobile publisher in the world by downloads, trailing only Google and Meta, we pride ourselves on a portfolio that includes hit games like Mob Control and Block Jam, as well as popular applications such as BeReal and Wizz.

Our Team

Our Corporate teams are dedicated to enhancing the company’s performance and growth while prioritizing the people at the heart of our operations. As a prominent French tech leader and a globally successful organization, our Corporate teams are consistently seeking innovative methods to boost organizational efficiency and maintain Voodoo's competitive edge in the market. The Corporate function comprises five teams: HR, Talent Acquisition, Legal, M&A, and Finance, collaborating effectively to drive Voodoo’s success.

Role Overview

You will be responsible for handling Level 1 and Level 2 IT tasks, including preparing computers for new hires and resolving software and hardware issues.
Your mission is to ensure that IT Services provides an exceptional employee experience in terms of support, deployment, infrastructure, and daily IT operations.
You will maintain essential IT systems and operations, encompassing operating systems, security tools, and applications.
You will be tasked with tracking and managing hardware and software inventory.
You will ensure the functionality of meeting rooms and video conferencing systems.
You will update and document existing IT procedures.
You will contribute to IT projects and initiatives aimed at continuous improvement.

Candidate Profile

You are enthusiastic about IT and technology, bringing proven experience in a similar capacity or within a fast-paced environment.
You have a modern approach to IT management, including familiarity with Cloud services, SaaS, and Google Workspace.
You excel in providing outstanding customer service and possess strong communication skills in both English and French.
You are adept at identifying recurring issues and exploring opportunities for automation.
Experience with AI tools or technologies is an advantage.

Technology Stack

Google Workspace
Slack
SaaS Management/Asset Tool/Ticketing

About Voodoo

Voodoo, founded in 2013, is a leading tech company dedicated to developing entertaining mobile games and applications. With a team of 800 employees and a staggering 7 billion downloads, Voodoo stands as the third-largest mobile publisher worldwide, following Google and Meta. Our successful portfolio features popular games and innovative apps, making us a pioneer in the tech entertainment industry.

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