IT Operations Support Specialist

Umpisa Inc.Makati, Metro Manila, Philippines

On-site Full-time

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Experience Level

Experience

Qualifications

Essential SkillsAlignment with our core values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation, and DiversityExceptional communication skillsStrong problem-solving and analytical capabilitiesAbility to thrive in a self-organizing Scrum team within a scaled agile frameworkSelf-motivated and enjoys collaborative work with team members and clientsJob SummaryWe are looking for a knowledgeable IT Operations Support Specialist to join our team. This role goes beyond APAC support, requiring active contribution to various IT-related functions, management duties, and projects. Responsibilities include collaborating on IT initiatives, enhancing and implementing cloud infrastructure services, providing general user support, managing new employee setups, leading first-day orientations, overseeing user terminations, and creating comprehensive documentation for both current and future needs. RequirementsProficiency in End Point security and management (required)Experience in Microsoft/Active Directory administration (required)System administration with basic housekeeping skills (user onboarding & offboarding)Preferred QualificationsFamiliarity with low-code/no-code platforms or automation experienceExperience in data migration projectsAbility to support Mac devices

About the job

At Umpisa Inc., we are dedicated to establishing the Philippines as a globally recognized tech hub. As a forward-thinking technology services firm, we collaborate with diverse industries, clients, and talented individuals to develop pioneering solutions through digital transformation, modern software development, and venture building.

Our mission is to create world-class products and impactful solutions that enhance the lives of organizations and individuals alike. We offer challenging and fulfilling career opportunities in software development, product development, emerging technologies, and more for the right candidates.

About Umpisa Inc.

Umpisa Inc. is committed to revolutionizing technology in the Philippines by delivering transformative digital solutions. Our teams collaborate to create innovative products that address the needs of modern businesses and individuals, fostering a dynamic environment where talent thrives.

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