IT Support Engineer - Adventus | Manila

AdventusManila

On-site Full-time

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Experience Level

Entry Level

Qualifications

RequirementsStrong understanding of Windows OS, Active Directory, and Office 365.2-3 years of relevant experience, ideally from a Systems Integrator environment. Excellent problem-solving abilities and a positive attitude. Strong communication and coordination skills with both internal and external clients. Self-motivated with the ability to work independently with minimal supervision. Exceptional customer management skills. Entry-level candidates are encouraged to apply.

About the job

Join Adventus, a leading Information and Communications Technology (ICT) Solutions and Services Provider with a global presence.

We empower organizations to achieve transformative outcomes by utilizing innovative solutions and intelligent applications, ensuring they thrive in an intensely competitive landscape.

With our extensive network of technology partners, profound domain expertise, and a unique value proposition, we consistently exceed our customers' expectations.

Job Responsibilities

Deliver on-site and/or remote technical support to end-users, diagnose and resolve technical issues.

Oversee the deployment, maintenance, upgrades, and support of client computer systems, including hardware, software, operating systems, and networks.

Manage Windows OS, Active Directory, Office 365, and Intune configurations, along with patching and file server management.

Ensure a high level of user satisfaction by providing excellent customer service and tailored solutions to meet clients' needs.

Handle IT asset management and other ad-hoc tasks as assigned.

Knowledge of ITSM or ITIL principles is a plus.

About Adventus

Adventus is a global leader in Information and Communications Technology (ICT) solutions, dedicated to helping businesses transform through innovative technology and exceptional service.

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