Italian Speaking Customer Service Representative for Booking

Teleperformance SpainBarcelona, Catalonia, Spain

On-site Full-time

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Experience Level

Entry Level

Qualifications

To excel in this role, you should possess the following qualifications:Fluency in Italian and English (additional languages are a plus)Strong communication and interpersonal skillsAbility to work in a fast-paced environmentPrevious experience in customer service or related fields is preferredProficiency in using booking systems and tools

About the job

What you will do

Handle customer inquiries in Italian, offering clear and helpful responses
Assist clients with travel bookings and resolve any issues that arise during the process
Ensure each customer receives a smooth and efficient booking experience

Requirements

Fluency in Italian
Strong communication skills
Comfort working with booking systems and providing customer support

This position is based in Barcelona, Catalonia, Spain.

About Teleperformance Spain

Teleperformance Spain is a leading global provider of customer experience management, dedicated to delivering excellence in customer service. With a commitment to innovation and employee development, we foster a collaborative work environment that empowers our team to thrive and succeed.

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