Top 3 Reasons to Join Our TeamExperience a dynamic international environmentEnjoy the flexibility of a 100% remote positionBe at the forefront of technology in the Insurtech sector as a market leaderAbout CoverGoAt CoverGo, we are committed to revolutionizing the insurance industry by making insurance fully digital and accessible for everyone. We are a premier no-code insurance platform specializing in health, life, and property & casualty insurance.Recognized as the Insurtech of the Year across Asia and recipient of multiple global awardsPartnering with major insurance enterprises including AXA, Bupa, MSIG, and Dai-ichiA diverse team of over 120 talented individuals representing 30 different nationalities, all working remotely worldwideFully funded by renowned venture capital firms and strategic institutional investorsGlobal reach across Asia, EMEA, and the AmericasAchieved a remarkable growth of over 30x in annualized revenue since January 2021Dedicated to fostering a workplace where diversity of thought and experience is celebrated, contributing to a rich organizational cultureRole OverviewWe are seeking a Solutions Architect with a strong focus on cloud technologies to provide innovative design and delivery expertise within a modern cloud-driven insurance landscape. This role involves direct client engagement, needs assessment, tailored solution design, and supporting strategic business initiatives.Key ResponsibilitiesEngage with clients to accurately assess their requirements and recommend suitable solution architecturesCollaborate with Product Managers to ensure that client needs align with solution designsWork closely with Delivery Managers to oversee architectural integrity during solution deploymentExplore diverse possibilities and creative alternatives to identify optimal solutionsGuarantee that the implemented solutions meet client expectations and adhere to company standardsAssist in the specification and selection of off-the-shelf components that align with client needsProvide ongoing support and guidance to clients throughout the implementation processStay updated on industry trends and emerging technologies to enhance solution offerings

Top 3 Reasons to Join Our TeamDiverse International EnvironmentWork Remotely from AnywhereContribute to Cutting-edge Technology for an Insurtech LeaderAbout CoverGoAt CoverGo, we are on a mission to revolutionize the insurance industry by making it fully digital and accessible to everyone. As a leading global no-code insurance platform for health, life, and property & casualty insurance, we take pride in our accolades, including the prestigious Insurtech of the Year award across Asia. Our esteemed clientele includes major insurance enterprises like AXA, Bupa, MSIG, Dai-ichi, and Bank of China Group Insurance, among others. Our dynamic team consists of over 120 professionals from 30 diverse nationalities, all collaborating remotely around the globe. We are fully funded and backed by reputable venture capital and institutional investors, and we have experienced remarkable growth, increasing our annualized revenue by over 30 times since January 2021. We are dedicated to fostering a workplace that embraces diversity of thought, expression, and perspective, as we believe this is crucial for cultivating the best culture for diverse communities worldwide.Role OverviewWe are seeking a cloud technology-focused Solutions Architect who will provide expert design and delivery services for innovative solutions within a modern cloud-based insurance ecosystem. The ideal candidate will engage directly with clients, understanding their unique needs, designing tailored solutions, and supporting business initiatives that align with established roadmaps. This role is technology-agnostic but will focus on solutions utilizing AWS and/or GCP environments, integrating open-source, PaaS, and SaaS components.Key ResponsibilitiesEngage with clients to assess their requirements and recommend suitable solution architectures.Collaborate with Product Managers to align client needs with solution design.Work closely with Delivery Managers to oversee the architectural approach during solution implementation.Explore various possibilities and creative alternatives to identify optimal solutions.Ensure that implemented solutions meet client expectations and adhere to company standards.Assist in identifying and selecting off-the-shelf components to satisfy client requirements.Provide ongoing support and guidance to clients throughout the implementation phase.Stay informed about industry trends and emerging technologies to enhance solutions continuously.

Why Join Our Team?Experience a dynamic international work environment.Enjoy the flexibility of a fully remote position.Contribute to cutting-edge technology for a leader in the Insurtech sector.About CoverGoAt CoverGo, we strive to revolutionize the insurance industry by making it fully digital and accessible to everyone. We are a premier no-code insurance platform catering to health, life, and property & casualty insurance sectors.Recognized as the Insurtech of the Year across Asia and other global accolades.Partnering with top-tier insurance enterprises including AXA, Bupa, MSIG, and Bank of China Group Insurance.Our diverse team of over 120 professionals encompasses 30 nationalities, working remotely from various locations worldwide.Fully funded by esteemed venture capital firms and institutional investors.We boast a significant global footprint across Asia, EMEA, and the Americas.Our revenue has surged over 30 times since January 2021.We're committed to creating a workplace where you look forward to contributing your unique perspectives and ideas.Role OverviewAs a Solutions Architect, you will play a pivotal role in designing and delivering innovative cloud-based solutions tailored to the insurance industry. Your primary focus will be to collaborate with clients to understand their needs and develop solutions that align with our strategic objectives. This position is technology-agnostic, with a strong emphasis on leveraging AWS and/or GCP environments, alongside open-source, PaaS, and SaaS integrations.Key ResponsibilitiesEngage with clients to accurately assess their requirements and recommend effective solution architectures.Partner with Product Managers to align client needs with the proposed solutions.Collaborate with Delivery Managers to ensure architectural integrity during solution implementation.Investigate diverse options and creative solutions to meet client expectations.Guarantee that all designed solutions are implemented to the highest standards.Assist in identifying and selecting components that best meet client specifications.Provide continued support and guidance during the implementation phases.Stay abreast of industry trends and emerging technologies for ongoing solution enhancement.

About UsSimprints is an innovative nonprofit technology organization dedicated to enhancing transparency and effectiveness in global development initiatives. Our mission is to create ethical, inclusive digital identities using biometric technology to ensure that health, aid, and services effectively reach those in need. We collaborate with esteemed partners such as Gavi to increase immunization rates in developing regions, and work alongside Ministries of Health, including Ghana, on pandemic response strategies. Our partnerships with NGOs like BRAC allow us to enhance maternal healthcare delivery. Our impactful solutions have been proven to improve health service delivery, such as increasing maternal health visits by 38% in Bangladesh and enhancing HIV tracing accuracy by 62% in Malawi. To date, we have operated in over 17 countries, supporting the health, aid, and financial needs of over 4 million individuals. Our ultimate goal is to revolutionize the global fight against poverty, ensuring that every vaccine, dollar, and public resource reaches the most vulnerable populations.About the RoleAs the Director of Strategic Partnerships, you will lead our team in forging impactful relationships and translating evidence into financially supported programs that address data gaps, enhance verified coverage, and improve service delivery. You will manage high-stakes partnership opportunities with government ministries, multilateral agencies, and funders, meticulously crafting solutions while fostering trust and guiding initiatives from initial discussions to final agreements with clarity and integrity. Collaborating closely with our product, delivery, and Monitoring, Evaluation, and Impact (MEI) teams, you will ensure our commitments align with our actual deliverables.

About UsSimprints is an innovative nonprofit technology organization dedicated to enhancing transparency and effectiveness in global development initiatives. We create ethical and inclusive digital ID systems powered by biometrics, ensuring that health services, aid, and resources reach the intended recipients. Collaborating with esteemed partners such as Gavi, we actively work to improve immunization rates in low-income countries, support Ministries of Health like Ghana in pandemic responses, and assist NGOs like BRAC in providing maternal healthcare. Our initiatives have demonstrated significant impact, such as a 38% increase in maternal health visits in Bangladesh and a 62% improvement in accurate HIV tracing in Malawi. To date, we have operated in over 17 countries, reaching more than 3 million individuals. Our mission is to revolutionize the global fight against poverty, ensuring that every vaccine, dollar, and public good effectively reaches those who need it most.About the RoleAs the Director of Strategic Partnerships, you will lead Simprints’ partnerships team in transforming relationships and data-driven insights into funded programs that address data gaps, enhance verified coverage, and fortify service delivery. You will manage our most impactful partnership opportunities with ministries, multilaterals, and funding organizations, fostering solutions, building trust, and guiding opportunities from initial discussions through to formal agreements with clarity and integrity. Collaborating closely with product, delivery, and MEI teams, you will ensure that our commitments align with our deliverables.

About UsSimprints is a pioneering nonprofit technology organization dedicated to radically enhancing transparency and effectiveness in global development. Our mission is to create ethical and inclusive digital identification solutions powered by biometrics, ensuring that health services, aid, and resources genuinely reach those in need. Collaborating with esteemed partners like Gavi, we aim to improve immunization rates in developing nations, work with Ministries of Health such as Ghana on pandemic responses, and team up with NGOs like BRAC to provide maternal healthcare. Our innovative solutions have demonstrated significant impacts, such as a 38% increase in maternal health visits in Bangladesh and a 62% improvement in accurate HIV tracing in Malawi. To date, we have operated in over 17 countries, positively affecting the lives of over 3 million individuals. Our ultimate goal is to redefine how global poverty is addressed, ensuring every vaccine, dollar, and public good reaches those who need it most.Department OverviewPrimary Function: The Finance team at Simprints is tasked with overseeing the financial health of the organization, ensuring that resources are allocated effectively to support our mission. The team is responsible for strategic financial planning, budget management, and compliance with financial regulations.Key Goals:Facilitate effective financial planning and budget management to support organizational growth.Ensure compliance with financial regulations and reporting standards.Optimize resource allocation to maximize impact and operational efficiency.Join Our Finance Talent Pool at SimprintsAre you a finance professional driven by the desire to create a meaningful impact within the international development sector? At Simprints, we are constantly on the lookout for talented individuals eager to contribute to our mission of transforming global development through innovative technology. Whether your expertise lies in financial management, accounting, grants management, or strategic financial planning, we would love to hear from you!What We Do in FinanceThe Finance team plays a pivotal role in maintaining Simprints’ financial health, sustainability, and compliance. We manage budgets, streamline financial processes, and provide strategic insights that empower our teams to scale operations and maximize their impact. Joining the Finance team means contributing to building a robust financial foundation for life-changing projects worldwide.

People Operations ProfessionalsAbout UsSimprints is a pioneering nonprofit technology organization committed to enhancing transparency and efficiency in global development initiatives. Our mission is to create ethical and inclusive digital identity solutions powered by biometrics, ensuring that health, aid, and services effectively reach those in need. Collaborating with esteemed partners such as Gavi, we boost immunization efforts in developing nations, assist Ministries of Health like Ghana in pandemic responses, and work with NGOs like BRAC to improve maternal healthcare access. Research demonstrates that Simprints enhances impact through real-time, precise data—achieving a 38% increase in maternal health visits in Bangladesh and a 62% improvement in HIV tracing in Malawi. To date, we have operated in over 17 countries, successfully delivering health, aid, and financial services to over 3 million individuals. Our objective is to revolutionize the global fight against poverty, ensuring that every vaccine, every dollar, and every public good reaches the most vulnerable populations.Department OverviewThe People Operations team at Simprints is dedicated to cultivating a positive workplace culture, nurturing employee development, and aligning organizational processes and policies with our core mission and values. Our responsibilities include attracting, developing, and retaining exceptional talent.Key Goals:Promote a supportive and inclusive company culture that prioritizes employee well-being and engagement.Streamline HR processes and policies to align with organizational objectives and values.Attract and retain top talent through effective employee development and recruitment support when necessary.Plan and execute engaging in-person company events, efficiently coordinating our global workforce.Join Our People Operations Talent Pool at SimprintsIf you are passionate about developing and supporting high-performing teams that drive meaningful change, we invite you to connect with us. At Simprints, we are always looking for talented professionals to help us craft an outstanding employee experience, foster a vibrant culture, and support our mission of transforming global development through innovative technology. Whether your expertise lies in HR operations, talent acquisition, employee engagement, or people strategy, we would love to hear from you!

About SimprintsSimprints is a pioneering nonprofit technology organization dedicated to enhancing transparency and efficacy in global development initiatives. We leverage ethical and inclusive biometric digital ID systems to ensure that health, aid, and services truly reach those in need. Collaborating with esteemed partners like Gavi to enhance immunization rates in developing nations, as well as Ministries of Health such as Ghana in their pandemic responses, and NGOs like BRAC to provide maternal healthcare. Our innovative solutions have proven to significantly enhance impact through real-time, precise data, evidenced by a 38% increase in maternal health visits in Bangladesh and a 62% improvement in accurate HIV tracing in Malawi. To date, we have impacted over 3 million people across 17 countries, working tirelessly to transform how the world addresses poverty, ensuring every vaccine, every dollar, and every public good reaches those who need it most.Department OverviewThe Product and Engineering department at Simprints is committed to developing groundbreaking biometric solutions tailored to address user challenges. We emphasize a product-centric approach, ensuring our technology fosters social impact through collaborative and user-focused design.Key Objectives: Enhance Biometric Solutions: Persistently refine our biometric offerings to ensure they are adaptable, reliable, and effectively cater to our users' diverse needs. Facilitate Cross-Company Product Development: Encourage collaboration across all departments to expedite the delivery of impactful, user-centered features. Prioritize User Success: Exceed expectations to ensure our users fully benefit from our technology through ongoing support, troubleshooting, and guidance, while being actively involved in decision-making and project execution. Become a Part of Our Product & Engineering Talent PoolAre you driven by the opportunity to create technology with a meaningful impact? At Simprints, we are continuously seeking passionate product and engineering experts to join our mission in revolutionizing global development through advanced technology. Whether your expertise lies in software engineering, product management, UX/UI design, or data science, we would love to hear from you!

Join our team as a Project Delivery and Technical Solutions Expert!About UsSimprints is a pioneering nonprofit technology organization dedicated to enhancing transparency and effectiveness in global development. We are committed to creating ethical, inclusive digital identities powered by biometrics, ensuring that health, aid, and services accurately reach those in need. Our collaborations with esteemed partners like Gavi have successfully enhanced immunization rates in developing nations, while our work with Ministries of Health and NGOs has improved pandemic responses and maternal healthcare. Our innovative solutions have demonstrated significant impacts, such as a 38% increase in maternal health visits in Bangladesh and a 62% improvement in HIV tracing in Malawi. To date, we have positively influenced over 3 million lives across 17 countries, striving to transform how the world tackles poverty by ensuring that every vaccine, dollar, and public good reaches those who need them most.Department OverviewThe Delivery team at Simprints plays a crucial role in the seamless implementation of our biometric solutions in diverse environments. Collaborating closely with partners and internal teams, we ensure that projects are executed effectively, aligning with both technical and operational standards to maximize impact.Key Responsibilities:Oversee the successful implementation and execution of biometric projects in the field.Work collaboratively with partners and internal teams to achieve project objectives and timelines.Continuously refine delivery processes to enhance efficiency and impact.Become Part of Our Delivery Talent Pool at SimprintsIf you are driven by the desire to deliver technology-based projects that create meaningful societal impacts, we want to hear from you! We are always on the lookout for skilled professionals in project delivery, technical project management, and implementation support who are eager to join us in our mission to revolutionize global development through innovative technology.

About UsSimprints is a pioneering nonprofit technology organization dedicated to enhancing transparency and effectiveness in global development initiatives. Our mission is to create ethical and inclusive digital identification systems, leveraging biometric technology to ensure that health services, aid, and financial support effectively reach those in need. We collaborate with esteemed partners such as Gavi to improve immunization rates in developing nations, work with Ministries of Health like Ghana on pandemic response strategies, and team up with NGOs such as BRAC to enhance maternal healthcare services. Our data-driven approach has demonstrated significant impact, including a 38% increase in maternal health visits in Bangladesh and a 62% improvement in HIV tracing efforts in Malawi. To date, we have operated in over 17 countries, empowering more than 3 million individuals with vital health, aid, and finance services. Our vision is to revolutionize the fight against poverty, ensuring that every vaccine, dollar, and public good reaches the populations that need them most.Department OverviewThe Partnerships team at Simprints plays a crucial role in cultivating and managing strategic relationships with global health, development, and technology partners. The team ensures the effective integration of Simprints’ biometric solutions into impactful programs while expanding our organization's footprint in new markets.Key Objectives: Forge and nurture robust, strategic partnerships that propel business development and enhance market presence. Collaborate with various teams to deliver scalable solutions tailored to partner requirements. Secure and cultivate new partnerships, ensuring enduring success through proactive client engagement. Join Our Partnerships Talent Pool at SimprintsIf you are driven by a passion for establishing strategic relationships that create tangible impact, we invite you to explore opportunities with us. At Simprints, we are continually seeking talented professionals eager to contribute to our mission of transforming global development through innovative technology. Whether your expertise lies in business development, grant management, partner engagement, or fundraising, we would love to connect with you!

Join our dynamic in-house creative team at Resource Innovations as an Associate Creative Director, specializing in Copywriting! This pivotal leadership role is designed for a writer-centric individual who excels in melding creative concepts with brand integrity and team management.Your primary objective will be to elevate and harmonize our brand voice across diverse campaigns, digital channels, and corporate communications. A significant aspect of your role will be to enhance our corporate storytelling, focusing on impactful campaign messaging, executive communication, thought leadership pieces, press releases, and speaking engagements. You will work closely with our CEO and senior leadership team to ensure our external communications are not only engaging and credible but also aligned with our strategic growth objectives.This position offers the unique chance to mentor and lead our talented copywriting team, establishing high standards for quality while fostering teamwork, accountability, and professional development.The ideal candidate will possess agency-level conceptual skills, a proven ability to navigate both creative and corporate realms, and a collaborative and resourceful mindset.

Resource Innovations is on the lookout for a dedicated Customer Service and Rebate Processing Specialist to become an integral part of our dynamic team. In this role, you will deliver exceptional customer service support through both phone and email communications while ensuring accurate data entry into various database applications.At Resource Innovations, a women-led energy transformation firm, we are committed to making a positive impact. Our expertise in energy efficiency drives us to continuously expand our portfolio of innovative clean energy solutions, helping utilities navigate increasingly complex challenges related to load flexibility, electrification, and carbon reduction. We are proud to lead the charge towards meaningful change in the energy sector.Key Responsibilities Receive and process data and sourcing documents, ensuring accurate compilation, sorting, interpretation, and verification of information to be entered. Assist customers with basic troubleshooting and offer recommended solutions. Organize and maintain both electronic and hard-copy filing systems for applications, rebates, and supporting documents. Collaborate effectively with other departments to enhance customer service delivery. Engage in customer service activities, including responding to emails and phone inquiries. Perform additional duties as assigned. Qualifications High school diploma or equivalent. 6-12 months of relevant experience in a call center environment. Proficiency in English; fluency in Spanish is a plus. A passion for sustainability and a desire to make a meaningful environmental impact. Preferred Skills Experience with Microsoft Office Suite, particularly Word, Excel, and Access. Strong attention to detail and exceptional organizational skills. Able to prioritize tasks effectively and manage multiple responsibilities. Background in data entry processing and customer-centric call center operations.

Join Resource Innovations as a Customer Service and Rebate Processing Specialist, where you will play a crucial role in delivering exceptional support and data processing for our diverse client base across the nation. If you share our commitment to addressing climate change and wish to contribute to impactful solutions, our Business Processing team is the perfect place for you.Resource Innovations (RI) is a women-led energy transformation firm dedicated to making a positive impact. Leveraging our extensive expertise in energy efficiency, we continually broaden our range of clean energy solutions to help utilities navigate increasingly intricate challenges. From load flexibility to electrification and carbon reduction, we are at the forefront of driving change.Assist with basic troubleshooting and recommend effective solutions.Perform data entry tasks across various database applications.Compile, sort, and verify incoming data and supporting documents.Maintain organized electronic and physical filing systems for applications, rebates, and related documentation.Work collaboratively with other departments to enhance customer service.Respond to customer inquiries via email and phone with professionalism.Ensure confidentiality of sensitive customer information.Provide peer training and support to colleagues as needed.Be adaptable and willing to assist with various programs within the department.Perform other related duties as assigned.

Join Resource Innovations as a Lead Engineer in South Bend, Indiana. We are looking for a passionate and experienced engineering professional who specializes in custom and energy management Demand-Side Management (DSM) program engineering. In this pivotal role, you will equip our clients with the necessary support and resources to identify, quantify, and execute cost-effective energy efficiency projects.Resource Innovations (RI) is a women-led firm dedicated to energy transformation with a strong focus on impact. Leveraging our expertise in energy efficiency, we continuously broaden our portfolio of clean energy solutions, assisting utilities in navigating increasingly complex challenges, including load flexibility, electrification, and carbon reduction. We are committed to being at the forefront of driving meaningful change in the energy sector.Key Responsibilities:Provide exceptional customer service to commercial and industrial clients, utility organizations, and program staff.Conduct energy audits at client facilities to effectively identify, measure, and validate energy efficiency measures.Deliver timely technical and programmatic feedback, actively listen to client needs, and set realistic expectations while fulfilling commitments.Act as an advocate for energy efficiency projects, identifying barriers and proposing actionable solutions.Support RI’s utility programs under the guidance of the Office Head or Program Administrator to achieve energy savings objectives.Produce high-quality reports and spreadsheets with minimal quality control oversight.Build and maintain strong relationships with clients.Solicit feedback, champion change, and implement effective solutions.Perform other duties as assigned.

Resource Innovations is actively searching for an Energy Efficiency Program Manager to become a vital part of our expanding team in Pennsylvania. We are looking for a dynamic and skilled Program Manager with a robust background in energy efficiency. In this pivotal role, you will lead and manage a talented team of internal staff and subcontractors, overseeing the implementation of a federally funded Home Appliance and Electrification Rebate program designed to provide energy and cost savings for residents across the state.Your responsibilities will encompass daily operational oversight, including energy assessments, contractor management, reporting and forecasting, as well as ensuring exceptional customer service and client satisfaction. The Program Manager will be a key figure both internally and externally, responsible for crafting both short- and long-term implementation plans, spearheading program activities, and nurturing trusted relationships with clients, industry stakeholders, and program contacts.At Resource Innovations (RI), a women-led energy transformation firm, we are committed to creating a positive impact. With our extensive expertise in energy efficiency, we continuously broaden our array of clean energy solutions to assist utilities in navigating complex and interconnected challenges. From load flexibility to electrification and carbon reduction, we are at the forefront of driving change in the energy sector.

Join Resource Innovations as an Energy Savings Assistance Program (ESAP) Field Trainer and be part of a transformative team dedicated to enhancing energy efficiency across California. In this pivotal role, you will deliver practical training, expert technical guidance, and essential field support to weatherization contractors operating in PG&E territory. The ESAP program is designed for income-qualified residents, enabling them to enhance their home comfort, health, safety, and energy efficiency through essential upgrades, appliance replacements, and necessary home repairs.The ideal Field Trainer will possess robust experience working directly with contractors and installing energy-efficient systems. You will collaborate closely with our Field and Program Delivery teams to interpret program and equipment requirements, bolster quality assurance and control initiatives, and contribute significantly to contractor performance enhancement. This position is crucial in fostering contractor engagement, elevating utility client KPIs, and ensuring adherence to safety standards and program guidelines.Your additional responsibilities will include establishing and nurturing strong contractor relationships, monitoring inspection performance metrics, facilitating and delivering training initiatives, conducting onsite ride-alongs, and verifying the quality of customer education and installation practices. Moreover, you will ensure that all safety requirements and program guidelines are strictly followed in customer homes. This role is home-based and requires daily travel within the designated territory.Resource Innovations (RI) is a women-led energy transformation firm committed to making a significant impact. With a foundation in energy efficiency, we continually expand our portfolio of clean energy solutions to assist utilities in navigating increasingly complex challenges. From load flexibility to electrification and carbon reduction, we lead the charge in powering sustainable change.

Resource Innovations is excited to invite applications for the role of Energy Account Manager to join our dynamic team in the Fort Wayne area (covering Northern Indiana regions such as Fort Wayne, Muncie, Elkhart, or South Bend). In this pivotal position, you will empower commercial and industrial utility customers to implement energy-efficient projects, including enhancements to lighting, HVAC, refrigeration, compressed air, and process equipment systems. As an Energy Account Manager, you will engage directly with utility client account managers and their commercial and industrial customers to advocate for our programs, drive participation, and optimize energy savings to fulfill program objectives.The Energy Manager team works collaboratively with engineering and business management teams to offer a comprehensive suite of services to our clients. Resource Innovations is a women-led energy transformation firm that focuses on impactful solutions. With our deep expertise in energy efficiency, we continually expand our portfolio of clean energy strategies to assist utilities in navigating increasingly complex challenges, including load flexibility, electrification, and carbon reduction. Join us in leading the charge for transformative change.Key Responsibilities:Provide strategic program-level support to clients, customers, and contractors.Adopt a holistic approach to influence customers towards energy efficiency.Exhibit strong emotional intelligence and communication skills to make informed recommendations swiftly.Act as a trusted advisor and communication bridge between external teams (utility representatives, customers, and contractors) and internal teams (business management and engineering).Build and maintain trust with clients and customers to foster relationships and execute energy savings initiatives.Craft a strategic sales plan with effective strategies and tactics to enhance savings delivery in your service area.Maximize program engagement, identify project opportunities, and deliver prompt program, business, and technical assistance to customers.Proactively seek and provide value while anticipating current and future program requirements.Maintain records of outreach interactions and forecasted projects using a CRM system.Proactively manage projects that may stall and take necessary actions to ensure completion.Project Management:Assist clients in identifying and managing energy-saving projects by engaging in discussions and reviewing relevant information (e.g., BAS screenshots, control sequences, PIDs, drawings, and nameplate photos), and conducting site visits.

Join Resource Innovations as an Engineering Lead!Resource Innovations is on the lookout for a talented Engineering Lead to enhance our growing team in Massachusetts. We are particularly interested in a Senior Energy Engineer who is passionate about commercial and industrial retro-commissioning (RCx) and energy management DSM program engineering. In this role, you will empower our clients with the tools and support they need to identify, quantify, and successfully implement cost-effective energy-efficiency projects.As a women-led energy transformation firm, Resource Innovations is dedicated to making a significant impact in the energy sector. Our expertise in energy efficiency drives us to continually expand our portfolio of clean energy solutions, assisting utilities in navigating increasingly complex challenges such as load flexibility, electrification, and carbon reduction. Join us in leading the charge towards a sustainable energy future!Key Responsibilities:Lead and assist in the execution of retro-commissioning (RCx) and energy management projects for commercial and industrial clients.Evaluate Qualified Service Provider (QSP) submissions, including reports and project documentation, to ensure they meet program requirements.Deliver clear and constructive technical feedback to QSPs, utility clients, and internal teams.Help develop program materials, including calculation tools and technical guides.Collaborate with QSPs and utility clients to evaluate RCx project feasibility.Summarize project outcomes, highlighting energy savings and cost-effectiveness for utility clients.Conduct site visits to assess project scope and support measurement and verification initiatives.Mentor junior engineers, ensuring project reviews maintain high-quality standards and technical accuracy.Provide training on RCx methodologies and HVAC systems to junior engineers.Identify project implementation barriers and propose innovative solutions to enhance program success.Perform additional duties as necessary.

Resource Innovations is on the lookout for a dedicated Residential Energy Auditor to join our expanding team in Michigan. In this pivotal role, you will conduct comprehensive in-home energy audits and uphold quality control standards for a residential natural gas energy efficiency program. As a customer-oriented technician, you will be well-versed in BPI standards and relevant certifications. Your responsibilities will encompass conducting thorough energy assessments and collaborating with community organizations and contractor networks.Your role will also involve overseeing inspections of residential weatherization, HVAC systems, and water heating installations, ensuring that all QA/QC findings maintain the integrity of our programs. Your success will hinge on your ability to work with partners to identify and implement effective solutions based on audit findings and client feedback. Furthermore, you will engage cross-functionally with various teams to enhance the effectiveness and efficiency of Resource Innovations’ program solutions.