L1 Support Specialist

SFORSKyiv, Kyiv, Ukraine

On-site Full-time

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Experience Level

Entry Level

Qualifications

Requirements:Strong knowledge of PC hardware and computer technology principles. Proficient in Windows 10/11 and MacOS at an administrative level. Experience with ServiceDesk systems. Basic understanding of networking technologies (TCP/IP, routing, network equipment configuration). Experience configuring and supporting peripheral devices. English proficiency at A2 level or higher. Customer-oriented, with excellent communication skills. Disciplined and able to work collaboratively in a team.

About the job

SFORS is a trading company with two decades in the global financial markets. The team focuses on proprietary trading, trader development, and in-house technology. SFORS trades exclusively with its own capital and does not seek outside investment.

Role Overview

The IT Support team in Kyiv is hiring an L1 Support Specialist. This is a full-time, on-site position.

Location: Kyiv, Ukraine
Work hours: 10:00 AM – 6:00 PM (Kyiv time)
Work format: On-site

What You Will Do

Handle ServiceDesk requests: manage, prioritize, classify, and escalate tickets to L2 following SLA guidelines.
Prepare equipment and set up workspaces for new employees, including OS and software installation.
Install, configure, and troubleshoot both hardware and software.
Maintain workstations: update systems, replace components, and perform routine technical maintenance.
Diagnose and repair PCs, and coordinate service maintenance as needed.
Support peripheral devices such as printers, scanners, and conference systems.
Keep accurate records of issued and returned equipment for asset management.

What We Look For

Solid understanding of PC hardware and general computer technology.
Administrative-level experience with Windows 10/11 and MacOS.
Hands-on experience with ServiceDesk systems.
Basic knowledge of networking (TCP/IP, routing, and configuring network equipment).
Experience setting up and supporting peripheral devices.
English at A2 level or above.
Strong customer focus and communication skills.
Disciplined, reliable, and collaborative team player.

Benefits

Access to corporate housing in Dubai for up to 2–3 weeks per year, available for vacations, business trips, and similar needs.

About SFORS

SFORS is a premier trading company with two decades of experience, specializing in global financial markets and fostering trader success through advanced technologies and risk management strategies.

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Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare

Part-time|Remote|Jersey Village TX

Join Heartstrings Pet Hospice and experience the fulfillment of providing compassionate end-of-life care to pets and their families. As a Part-Time In-Home Veterinarian serving Jersey Village and the Greater Houston area, you will have the opportunity to reconnect with pet families and deliver the quality care you’ve always envisioned, with ample appointment times and limited administrative responsibilities.At Heartstrings Pet Hospice, we understand the significance of supporting pets during their final moments by offering in-home euthanasia services. Founded by veterinarians, we are dedicated to fostering deep and meaningful relationships with pet families, colleagues, and our local community. Join our nurturing environment where you can flourish both professionally and personally.Why Heartstrings Pet Hospice?Make a significant impact with an average of 3-4 appointments dailyReceive heartfelt gratitude and appreciation from familiesEnjoy the flexibility of a mobile practice, free from clinic constraintsAccess comprehensive training and ongoing mentorshipAchieve a true work-life balance with flexible scheduling options (2-5 days per week, with most appointments from 9 am to 5 pm)Engage in team-building activities and retreats

Mar 1, 2026

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