About the job
Why join Nebius?
Nebius is at the forefront of cloud computing, catering to the global AI economy. Our innovative solutions empower clients to tackle real-world challenges and revolutionize industries without incurring exorbitant infrastructure costs or the necessity of large in-house AI/ML teams. Our team works alongside some of the most experienced and visionary leaders and engineers in AI cloud infrastructure.
Our Workplace
With our headquarters in Amsterdam and a presence on Nasdaq, Nebius boasts a global network with R&D hubs spanning Europe, North America, and Israel. Our diverse workforce of over 1,400 includes more than 400 highly skilled engineers with extensive expertise in hardware and software engineering, supported by an in-house AI R&D team.
The Role
We are seeking a Datacenter L2 IT Technician to effectively troubleshoot and resolve data center IT hardware issues. This full-time position operates during the day shift and requires a technical expert adept in various technical and operational domains.
Join us at our data center in Mäntsälä, Finland.
Your responsibilities will include:
- Troubleshooting complex hardware-related issues involving servers with advanced diagnostic skills.
- Managing hardware problems, creating workarounds, and implementing solutions.
- Proactively addressing L1/L2 tasks via the ticketing system.
- Updating processes and documentation for the IT hardware team.
- Collaborating with L3 Technicians to enhance SLA through complex diagnostics.
- Improving support processes, documentation, and training materials.
- Handling basic network tasks, troubleshooting, and support.
