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Launch Manager

MiterSan Francisco
Hybrid Full-time
Position filled

Experience Level

Manager

Qualifications

Qualifications:Strong project management skills with a focus on customer satisfaction. Proven experience in implementing software solutions, preferably in the construction or related industry. Excellent communication and interpersonal skills. Ability to work collaboratively in a hybrid and remote environment. Proficient in data migration and user training.

About the role

A Better Built World

At Miter, we are dedicated to empowering construction contractors to build with confidence. Our goal is to streamline and expedite the construction of essential physical infrastructure such as roads, bridges, utilities, data centers, and housing.

For far too long, construction and field services contractors have been constrained by outdated software solutions, bulky, on-premise systems developed in the 1980s and 1990s.

Miter is changing the game. We leverage AI and integrated payments to revolutionize the foundational HR, finance, and operations systems that support our physical economy. With Miter, contractors such as Marathon Electrical, W. J. O’Neil, and Truebeck Construction are building more cohesive teams, managing job costs effectively, and accelerating execution on job sites.

Our vision is resonating in the industry. Since our inception in 2021, we have experienced exponential growth, attracting thousands of customers and generating tens of millions in annual recurring revenue (ARR), establishing us as one of the fastest-growing vertical software companies in history. To capitalize on our momentum, we have secured over $50 million in funding from prominent investors such as Bessemer, Coatue, and Battery, who share our belief that we are just at the beginning of our journey.

Hybrid vs. Remote Approach:

At Miter, we believe that the synergy of collaboration flourishes when we work together in person. However, we also value flexibility in our work environment. For positions designated as hybrid, we encourage a schedule of three days in the office each week to foster connection, brainstorming, and relationship building. If you reside within a reasonable commuting distance to our offices in New York City or San Francisco, we invite you to embrace our hybrid model.

For roles categorized as remote or in locations without an office, there are no hybrid work requirements. We do hold a few in-person events each year for onboarding and company-wide team-building activities!

About the Team & How We Work:

As a Launch Manager at Miter, you will play a crucial role in guiding our customers through the onboarding process from project kickoff to go-live. You will lead end-to-end implementations, which include data migration, plan configuration, user training, and resolving any obstacles that arise during the process.

About Miter

Miter is at the forefront of transforming the construction industry by providing innovative software solutions. Our mission is to empower contractors with the tools they need to succeed, ensuring that critical infrastructure can be built efficiently and effectively.

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