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Lead Case Manager

Morgan & MorganPittsburgh, Pennsylvania, United States
On-site Full-time

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Experience Level

Manager

Qualifications

Qualifications:Proven experience in case management, preferably within a legal setting. Strong leadership and team management skills. Exceptional organizational skills with the ability to manage multiple priorities effectively. Excellent communication and interpersonal skills. Ability to work collaboratively in a fast-paced environment.

About the job

Morgan & Morgan focuses on protecting consumer rights. With attorneys across the country and a large support team, the firm advocates for individuals facing insurance companies, major corporations, and unsafe products. Every staff member plays a part in the firm's mission: For the People.

Role overview

The Lead Case Manager supervises a team of five case managers and manages a portfolio of about 50 high-value cases. This position reports to the Pre-Suit Attorney and works closely with Trial Attorneys to move cases forward during litigation.

Main responsibilities

  • Team management
    • Lead and mentor five case managers, providing guidance and support for strong performance.
    • Hold regular team meetings, conduct performance reviews, and organize training to encourage professional growth.
    • Monitor dashboards to track progress and keep cases moving on schedule.
  • Case management
    • Oversee approximately 50 high-value cases, ensuring thorough and timely handling from intake through litigation.
    • Apply strategies that improve team efficiency and productivity.
    • Track case deadlines and timelines, resolving issues or delays as they arise.
  • Communication and collaboration
    • Act as the primary contact between the Case Management team and the Pre-Suit Attorney, providing regular updates on case status.
    • Work with Trial Attorneys to support smooth litigation and case transitions.

About Morgan & Morgan

Morgan & Morgan is a leading law firm dedicated to providing exceptional legal services to consumers. With a strong commitment to fighting for justice and consumer rights, we employ over 6,000 professionals united by our mission: For the People.

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