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Lead Customer Success Manager

AmperityNew York, NY
On-site Full-time

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Experience Level

Manager

Qualifications

Proven experience in customer success management or similar role. Strong understanding of customer success metrics and methodologies. Excellent communication and interpersonal skills. Ability to lead and motivate a team effectively. Experience with CRM software and customer support tools.

About the job

Amperity is looking for a Lead Customer Success Manager based in New York, NY. This role guides a team of customer success professionals and works directly with clients to help them get the most from Amperity’s solutions. Building strong relationships and clear communication are central to supporting clients’ business goals and driving satisfaction and retention.

About Amperity

Amperity is a cutting-edge technology company based in New York, specializing in customer data platforms that empower brands to better understand and engage their customers. We pride ourselves on innovation and a commitment to helping our clients succeed in a rapidly evolving digital landscape.

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