Lead for Mission Success in Commercial Sector

ObviantArlington

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate should possess a strong background in customer success, product management, or account management, particularly within the defense or national security sectors. A proven track record of managing client relationships and driving user adoption of software solutions is essential. Excellent communication skills, both verbal and written, are necessary to effectively translate customer needs into product improvements. A strategic mindset with a focus on data-driven decision-making will be key to enhancing customer outcomes and identifying growth opportunities.

About the job

Lead for Mission Success in Commercial Sector

The defense industry is experiencing unprecedented growth, yet the data that informs this sector is lagging behind. Organizations, government entities, and investors are compelled to rely on cumbersome manual processes and disparate data sources to make informed decisions. At Obviant, we are revolutionizing this landscape with our comprehensive data solutions and AI-driven tools tailored for defense acquisition. By synthesizing information from thousands of both structured and unstructured sources, we create an integrated view of budgets, programs, and the organizations behind them. Whether it’s a company strategizing its go-to-market approach or a program manager enhancing capabilities, we equip all stakeholders with the essential insights needed for effective execution.

As a rapidly growing company supported by leading investors and veterans from the defense and national security sectors, we prioritize making a tangible impact. If you share this vision, we invite you to join our team.

The Role

In the role of Commercial Mission Success Lead, you will be instrumental in ensuring that Obviant’s commercial clients successfully onboard, integrate, and expand their use of our platform. Your objective will be to position Obviant as an indispensable tool for conducting research, formulating their DoD strategy, identifying opportunities, and executing effectively.

This hands-on position combines elements of customer success, product development, and account management. You will serve as the crucial link between our customers and product teams, translating everyday user requirements into actionable product insights while guaranteeing that customers achieve their desired results and solutions.

Key Responsibilities

Manage a portfolio of commercial accounts (including startups, growth-stage firms, and prime contractors) within the DoD and national security sectors, acting as their main point of contact at Obviant.
Oversee onboarding: Analyze current business development and capture workflows, configure the Obviant platform to align with their approaches to pursuing and managing DoD opportunities, and provide training for daily usage.
Develop and enhance workflows in Obviant (e.g., market analysis, opportunity assessment, capture planning, funding alignment) that correlate directly with pipeline performance, win rates, and revenue generation.
Track usage and performance, converting data into actionable insights and prompting behavior modifications that enhance customer outcomes (improved coverage of funded opportunities, expedited pursuits, increased win rates).
Actively seek expansion opportunities (new teams, additional use cases, more comprehensive workflows) and collaborate with sales leadership to ensure renewals and growth.

About Obviant

Obviant is at the forefront of transforming the defense market by creating a unified source of truth and AI tools that empower organizations to make data-driven decisions. With a commitment to delivering real impact, we integrate vast amounts of information to provide clarity and insights essential for success in the complex defense landscape.

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Lead for Mission Success in Commercial Sector

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Lead for Mission Success in Commercial SectorThe defense industry is experiencing unprecedented growth, yet the data that informs this sector is lagging behind. Organizations, government entities, and investors are compelled to rely on cumbersome manual processes and disparate data sources to make informed decisions. At Obviant, we are revolutionizing this landscape with our comprehensive data solutions and AI-driven tools tailored for defense acquisition. By synthesizing information from thousands of both structured and unstructured sources, we create an integrated view of budgets, programs, and the organizations behind them. Whether it’s a company strategizing its go-to-market approach or a program manager enhancing capabilities, we equip all stakeholders with the essential insights needed for effective execution.As a rapidly growing company supported by leading investors and veterans from the defense and national security sectors, we prioritize making a tangible impact. If you share this vision, we invite you to join our team.The RoleIn the role of Commercial Mission Success Lead, you will be instrumental in ensuring that Obviant’s commercial clients successfully onboard, integrate, and expand their use of our platform. Your objective will be to position Obviant as an indispensable tool for conducting research, formulating their DoD strategy, identifying opportunities, and executing effectively.This hands-on position combines elements of customer success, product development, and account management. You will serve as the crucial link between our customers and product teams—translating everyday user requirements into actionable product insights while guaranteeing that customers achieve their desired results and solutions.Key ResponsibilitiesManage a portfolio of commercial accounts (including startups, growth-stage firms, and prime contractors) within the DoD and national security sectors, acting as their main point of contact at Obviant.Oversee onboarding: Analyze current business development and capture workflows, configure the Obviant platform to align with their approaches to pursuing and managing DoD opportunities, and provide training for daily usage.Develop and enhance workflows in Obviant (e.g., market analysis, opportunity assessment, capture planning, funding alignment) that correlate directly with pipeline performance, win rates, and revenue generation.Track usage and performance, converting data into actionable insights and prompting behavior modifications that enhance customer outcomes (improved coverage of funded opportunities, expedited pursuits, increased win rates).Actively seek expansion opportunities (new teams, additional use cases, more comprehensive workflows) and collaborate with sales leadership to ensure renewals and growth.

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