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Experience Level
Manager
Qualifications
Proven experience in solution engineering or a related field. Strong understanding of software development and cloud technologies. Excellent communication and interpersonal skills, with the ability to engage clients effectively. Ability to work collaboratively in a fast-paced environment. Analytical mindset with strong problem-solving skills.
About the job
Freshworks Inc. is hiring a Lead Solution Engineer in San Mateo. This role focuses on designing and implementing technical solutions that help businesses strengthen customer engagement. The position works closely with teams across the company to ensure solutions fit client requirements and support customer success.
What you will do
Collaborate with cross-functional teams to create and deliver technical solutions for clients
Apply technical expertise to address customer needs and challenges
Support Freshworks’ mission to provide effective software for customer engagement
About Freshworks Inc.
Freshworks Inc. is a leading SaaS company focused on providing innovative software solutions that simplify customer engagement and enhance business productivity. Our commitment to delivering exceptional user experiences has made us a trusted partner for thousands of businesses globally.
Join Verkada as the Solutions Engineering Director for our Associate Program, where you will lead a talented team focused on delivering exceptional solutions for our clients. In this pivotal role, you will harness your engineering expertise and leadership skills to drive innovation and optimize our solutions architecture.Your responsibilities will include me…
Full-time|$135K/yr - $165K/yr|On-site|San Mateo, CA United States
Who We AreAt Verkada, we are revolutionizing the way organizations safeguard their personnel and premises with an advanced, AI-driven platform. As a frontrunner in cloud-based physical security, Verkada empowers businesses to enhance security and operational efficiency through a unified software platform that encompasses video surveillance, access management, air quality monitoring, alarms, intercoms, and visitor control.More than 30,000 organizations globally, including over 100 Fortune 500 companies, rely on Verkada as their foundational layer for physical security, facilitating easier management, intelligent oversight, and scalable implementations. Established in 2016, Verkada has experienced rapid growth, currently operating 15 offices with over 2,200 dedicated professionals.About the RoleWe are seeking an enthusiastic Associate Solutions Engineering Program Manager who will lead and mentor a team of Associate Solutions Engineers (ASEs) throughout their technical training journey. This position is perfect for individuals passionate about technical education, program management, and committed to nurturing the career advancement of others.In this role, you will oversee the creation and implementation of training programs designed to provide ASEs with practical experience in critical technical areas such as computer networking, cloud architecture, and physical security. You will track ASEs' training progress, ensuring they acquire the essential skills and experiences required to excel in developing technical solutions. Additionally, you will collaborate closely with experienced Solutions Engineers to ensure mentorship and support are integral to the program.This position is located onsite in our San Mateo office; not hybrid or remote.What You'll DoManage the daily operations of the ASE training program, ensuring ASEs reach their learning objectives in domains such as cloud infrastructure, networking, and physical security.Work alongside Solutions Engineering leaders and trainers to create and adapt training materials that align with the company's dynamic technical requirements.Offer mentorship and career growth assistance to ASEs, fostering an encouraging learning atmosphere and guiding them on their career trajectories.Facilitate hands-on technical projects that enable ASEs to engage with Verkada's complete product suite, gaining essential experience in designing and implementing security solutions.Ensure ASEs are developing their communication and presentation abilities, preparing them to interact with clients and deliver technical solutions effectively.Oversee program logistics, including scheduling, cohort management, and participant engagement.
Role overview Freshworks Inc. is hiring a Director of Solution Engineering based in San Mateo. This leadership role centers on guiding a team dedicated to delivering solutions that help customers reach their objectives. The Director collaborates with various departments to continuously refine product offerings, ensuring alignment with evolving client needs. What you will do Lead and mentor the solution engineering team, fostering growth and development Collaborate with cross-functional teams to enhance and broaden product capabilities Create strategies for engineering solutions that enable customer success Oversee implementation and ongoing optimization of technical solutions Encourage a culture of innovation and maintain high standards within the team
Who We AreAt Verkada, we are revolutionizing the way organizations ensure the safety of their personnel and premises through our integrated, AI-driven platform. As a frontrunner in cloud-based physical security, we empower over 30,000 organizations globally, including more than 100 Fortune 500 companies, to enhance safety and operational efficiency using a unified software platform that features video surveillance, access control, air quality monitoring, alarm systems, intercoms, and visitor management solutions.Founded in 2016, Verkada has experienced rapid growth, expanding to 15 offices and employing over 2,200 professionals.About the RoleThe Associate Solutions Engineer (ASE) program is designed to accelerate the development of recent graduates into exceptional Solutions Engineers. Through this program, participants will engage in a comprehensive curriculum that breaks down the core competencies of Solutions Engineering and Technical Sales into manageable modules, equipping them with the essential skills needed for success.As an ASE, you will undergo an intensive training program that combines theoretical knowledge with practical experience. You'll explore a diverse range of topics, including Computer Networking, Electrical Engineering, Security Infrastructure, Cloud Technologies, and gain hands-on field experience, culminating in Verkada Certified Engineer (VCE) certification. The program includes weekly tasks and assessments to ensure you can effectively apply your skills and thrive as a Solutions Engineer at Verkada.Graduating from the ASE ProgramUpon successful completion of the ASE training, you will possess in-depth knowledge of Verkada products and the networking fundamentals crucial for connecting these products to the Cloud. You will also develop the interpersonal skills required to act as a trusted advisor to customers, key stakeholders, product managers, and your Account Executives.Graduates will have the opportunity to transition into Solutions Engineer roles, a highly coveted position in Silicon Valley, serving as the vital link between Engineering and Technical Sales.
Join Verkada as an Associate Creative Director (Copy) where your creativity will drive impactful narratives across various platforms. You will play a pivotal role in crafting compelling copy that resonates with our audience and elevates our brand identity.
Full-time|$140K/yr - $220K/yr|On-site|San Mateo, CA United States
Who We AreVerkada is revolutionizing the way organizations protect their personnel and premises through an advanced, AI-driven platform. As a frontrunner in cloud-based physical security, Verkada empowers businesses to enhance safety and operational efficiency by providing a unified software solution that encompasses video surveillance, access control, air quality monitoring, alarms, intercom systems, and visitor management.With over 30,000 clients globally, including more than 100 Fortune 500 companies, Verkada is the trusted partner for organizations seeking streamlined management, smart control, and scalable security deployments. Established in 2016, we have experienced rapid growth, boasting 15 offices and a dedicated workforce of over 2,200 employees.About the RoleAs a Hardware Engineering Program Manager within our innovative Hardware team, you will spearhead the design and implementation of state-of-the-art hardware initiatives. Your leadership will bridge engineering, manufacturing, operations, and product management as you guide cross-functional teams from prototype development to full-scale production. This is a full-time, on-site position based in our San Mateo, CA office.
About Maxima:At Maxima, we are pioneering the first agentic AI platform designed specifically for enterprise accounting. Our mission is to facilitate SOX-compliant, real-time financial closures. Our founding team brings valuable experience from renowned companies like Rubrik, Twitter, and Netflix. Backed by significant investment from Kleiner Perkins and Audacious Ventures, we have garnered support from finance leaders at organizations such as Rippling, OpenAI, and UI Path.Role Overview:As a Solutions Engineer at Maxima, you'll serve as a vital technical advisor to our clients and a strategic partner for our Account Executives. You will empower enterprises to harness the full potential of Maxima’s AI platform, streamlining and revolutionizing their financial close processes across various systems including ERP and HRIS.This role is perfect for individuals who excel at the intersection of technology, finance, and narrative building. You will engage in comprehensive technical discovery, design advanced solutions, and deliver impactful demonstrations that showcase Maxima’s AI capabilities and their real-world business implications. Collaborating closely with our Product and Engineering teams, you will help shape our product roadmap based on valuable customer insights, ensuring our solutions meet the intricate needs of large enterprises.
Full-time|$225.3K/yr - $259.2K/yr|On-site|San Mateo, CA, United States
Join Roblox, where millions of users come together to explore, create, and connect in immersive 3D experiences crafted by our vibrant community of developers. We are dedicated to empowering our users with the tools and platform needed to bring their imaginative experiences to life.Our mission is to unite a billion people through optimism and civility, and we seek exceptional talent to help us achieve this goal. A career at Roblox means tackling unique technical challenges at scale and shaping the future of human interaction in a safer and more civil environment.As a Senior Technical Program Manager for Roblox Engine, you will play a pivotal role in steering engineering initiatives that enhance user and creator experiences. Your responsibilities will include developing cross-functional technical programs focused on our game engine, graphics, and avatar mechanics, making it an excellent opportunity to help shape the future of our TPM team.
Join the Art of Problem Solving as an Associate Director, where you will lead and inspire a team dedicated to enhancing the mathematical skills of students. In this pivotal role, you will oversee curriculum development, manage instructional staff, and drive innovative educational strategies. Your leadership will impact students' understanding and appreciation of mathematics at a mid-level.
Roblox Corporation is seeking a seasoned Director of Engineering for our Studio Systems. In this pivotal role, you will spearhead the engineering teams responsible for building and enhancing our studio's technology infrastructure. Your leadership will directly impact the development processes and the overall efficiency of our creative teams.As a leader, you will foster a culture of innovation and collaboration, ensuring that our engineering practices are not only effective but also aligned with the strategic goals of Roblox. You will oversee project timelines, mentor engineers, and drive the implementation of best practices across the board.
Director of Platform EngineeringLocation: San Mateo, CA or NYCAbout Our TeamGenesis Molecular AI is pioneering the use of large-scale AI in drug discovery. Our focus is on creating AI systems that intertwine machine learning, chemistry, and biology, aiming to achieve significant advancements in medical science.We are a team driven by our mission, filled with technical expertise, and passionate about tackling meaningful challenges. Our work is not merely incremental; we are defining the architecture of the “machine” — the models, data, infrastructure, and workflows that enable a productive intersection of science and AI. Impact is generated through ownership, curiosity, and a commitment to addressing complex, unresolved challenges.The Role of Platform Engineering is to construct and maintain the underlying infrastructure that supports all our endeavors, from extensive data ingestion and storage to distributed model training, assessment, and deployment.About the PositionWe are on the lookout for a Director of Platform Engineering who will spearhead our infrastructure, facilitating the future of AI-driven drug discovery. This role demands full-spectrum leadership.This senior leadership position is suited for individuals who thrive in close proximity to the systems themselves. You will oversee not just the technical architecture but also how the platform builds trust, gains adoption, and creates impact across our organization.Although this is a leadership role, it is equally hands-on. At Genesis, credibility is established through deep understanding of the intricacies of the work. You should anticipate direct engagement with the codebase, technical designs, and architectural strategies.This position resides at the convergence of state-of-the-art AI, large-scale systems, and tangible scientific impact. If you are passionate about developing dependable platforms for the training and deployment of cutting-edge AI models and wish to contribute to AI initiatives that genuinely benefit humanity, this is a remarkable opportunity.
Role overview Freshworks Inc. is hiring a Lead Solution Engineer in San Mateo. This role focuses on designing and implementing technical solutions that help businesses strengthen customer engagement. The position works closely with teams across the company to ensure solutions fit client requirements and support customer success. What you will do Collaborate with cross-functional teams to create and deliver technical solutions for clients Apply technical expertise to address customer needs and challenges Support Freshworks’ mission to provide effective software for customer engagement
As a Solutions Engineer at Verkada, you will play a pivotal role in bridging the gap between complex technology solutions and customer needs. Your expertise will empower clients to leverage our cutting-edge security systems effectively.You will engage with clients, understand their challenges, and demonstrate how our solutions can enhance their security and operational efficiency. Join our dynamic team and help us shape the future of security technology.
Full-time|$120K/yr - $160K/yr|On-site|San Mateo, CA United States
Who We AreVerkada is revolutionizing the way organizations safeguard their personnel and premises by leveraging an integrated, AI-driven platform. As a frontrunner in cloud-based physical security, Verkada empowers organizations to enhance safety and operational efficiency through a unified software platform that encompasses solutions for video surveillance, access management, air quality monitoring, alarm systems, intercoms, and visitor oversight.With over 30,000 global organizations, including more than 100 Fortune 500 companies, placing their trust in Verkada as their physical security solution, we offer simplified management, intelligent control, and scalable implementations. Founded in 2016, Verkada has swiftly expanded, operating from 15 offices and employing over 2,200 dedicated professionals.Our MissionAt Verkada, we are committed to ushering the physical security industry into the future through a customer-first approach. We take pride in our stellar documentation, support, and sales engineering teams. However, challenges can arise.The Critical Accounts Program (CAP) serves as our "last line of defense" when we face the potential loss of a client relationship. As a CAP Engineer, you will not only manage cases; you will actively engage in high-stakes scenarios, mobilizing the necessary resources to stabilize the client and ensure their satisfaction before moving on to the next mission.Picture this: A major hospital system is set to go live with Verkada, but a network configuration error prevents their cameras from recording during a critical incident. While some might perceive this as merely a ticket, a Critical Accounts Engineer recognizes a vital partnership at risk. You are the one who receives the call, boards a plane that evening, and arrives at their command center the following morning to guide our engineers and their IT staff towards a resolution.Your Role in Serving Our CustomersRapid Incident Command: Assume complete ownership of escalated customer cases, driving prompt, impactful solutions to restore confidence.Executive Advocacy: Act as the single point of contact for customer executives, offering transparent diagnostics and expedited problem resolution.On-Site Deployment: Be prepared to travel at a moment's notice to engage with customers directly or conduct thorough on-site troubleshooting.Strategic Alignment: Collaborate across Engineering, Product, Sales, and Support to prioritize the fixes our customers require most.Insights for Growth: Transform customer pain points into actionable insights for improvement.
Join Verkada as the Director of Firmware Engineering for our cutting-edge camera technology. In this pivotal role, you'll lead a dynamic team focused on innovating and enhancing our firmware systems to deliver exceptional video surveillance solutions. You will collaborate closely with cross-functional teams to drive the development and integration of firmware features that meet our customers' needs.
Full-time|$155K/yr - $255K/yr|On-site|San Mateo, CA United States
Who We AreAt Verkada, we are revolutionizing the way organizations safeguard their personnel and assets through an integrated, AI-driven platform. As a frontrunner in cloud-based physical security, Verkada empowers organizations to enhance safety and operational efficiency via a unified software platform, offering solutions such as video surveillance, access control, air quality monitoring, alarms, intercoms, and visitor management.With over 30,000 organizations globally, including more than 100 Fortune 500 companies, Verkada is recognized as a trusted partner for physical security, providing seamless management, intelligent oversight, and scalable solutions. Established in 2016, we have experienced rapid growth, boasting 15 offices and a workforce of over 2,200 dedicated professionals.About the RoleWe are in search of an enthusiastic Senior Manager of Technical Programs who will spearhead impactful technical initiatives and strategically expand our channel partner ecosystem. This role intricately blends extensive technical program management prowess with a strong emphasis on partner development, enablement, and success. The ideal candidate will demonstrate exceptional skills in data reporting and analytics, possess significant experience in optimizing processes, and lead a team of technical program managers and operations specialists.What You'll DoOversee a technical program from inception to completion: define strategy, requirements, scope, timelines, resources, and success metrics, while managing communications with both internal and external stakeholders.Execute with precision: manage dependencies, foresee and mitigate technical and operational risks, and create or refine processes for scalability.Lead a compact team of program and operations specialists; foster cross-functional alignment with sales, channel partners, and solutions engineering, ensuring visibility at the executive level.Develop and refine channel partner processes including qualification requirements, onboarding, compliance, and offboarding; represent Verkada at partner events and promote thought leadership.Make informed decisions based on data: construct reporting and automation, analyze extensive data sets to derive Business Intelligence (BI), and translate partner insights into actionable go-to-market feedback and investment priorities, acting as the liaison between engineering and partners.
Full-time|$399.4K/yr - $458K/yr|On-site|San Mateo, CA, United States
At Roblox, millions of users engage daily in creating, playing, and connecting within immersive 3D digital experiences, crafted by our diverse global community of developers and creators.We are dedicated to developing innovative tools and platforms that empower our users to actualize their imaginative visions. Our aim is to transform how individuals connect globally, across various devices. Join us in our mission to unite a billion people through positivity and respect, as we seek exceptional talent to aid in this endeavor.A career at Roblox allows you to influence the future of human interaction, tackle unique technical challenges at scale, and foster safer, more respectful shared experiences for all.Why Join Roblox Studio?Roblox Studio is the powerhouse behind millions of engaging 3D experiences created by developers worldwide. It caters to everyone, from novice developers to large studios, merging a robust real-time engine with an expressive toolchain.We are undergoing a significant platform transition to evolve Studio into an AI-Native IDE, enabling intelligent systems to plan, act, validate, and iterate alongside creators. This transition is pivotal for the future of creation on Roblox and must be executed with precision, dependability, and scalability.The RoleWe are looking for a Director of Engineering for Studio Assistant to spearhead this transformation.In this role, you will be responsible for the architecture, execution, and long-term success of agentic AI systems integrated deeply within Roblox Studio. You will operate at the intersection of platform engineering, AI systems, and developer experience, guiding not only feature development but also the overall functionality of AI-powered creation at Roblox.This position entails overseeing multi-year platform initiatives, organizational design, and maintaining the technical excellence of AI within Roblox Studio.
Full-time|$259K/yr - $311.4K/yr|On-site|San Mateo, CA, United States
Roblox is a dynamic platform where millions engage daily to explore, create, and connect within immersive 3D digital experiences crafted by our global community of developers and creators.We are dedicated to building tools and a platform that empower our community to transform their imaginative ideas into reality. Our vision aims to revolutionize the way people connect, enabling interactions from anywhere in the world and on any device. Our mission is to connect a billion people with positivity and respect, and we are in search of exceptional talent to help us achieve this goal.Joining Roblox means you will be at the forefront of shaping the future of human interaction, tackling unique technical challenges at scale, while enhancing safety and civility in shared experiences for everyone.As the number of daily active users on Roblox continues to surge, we are looking for skilled machine learning engineers who excel in solving complex problems and designing scalable, innovative solutions. In this pivotal role, you will create deep learning models for our performance advertising business, establishing the groundwork for effective ads that benefit our users and deliver significant value to our advertisers.You'll be tasked with developing cutting-edge machine learning solutions that enhance ad ranking algorithms and create personalized advertising experiences. As our advertising system is still evolving, this role presents a unique chance to shape and build a world-class ML-driven advertising platform from the ground up.
Role Overview Freshworks is looking for a Senior Director of Engineering based in San Mateo. This leader will guide engineering teams on projects that strengthen our products and help set the direction for how we build and deliver software. What You Will Do Lead major engineering initiatives that support Freshworks' product strategy Work closely with teams across the company to coordinate on shared goals Mentor and coach engineering leaders to help them grow Shape and refine engineering practices to maintain high standards for quality and efficiency Location This position is based in San Mateo.
Full-time|$225K/yr - $305K/yr|On-site|San Mateo, CA United States
Who We AreVerkada is revolutionizing the way organizations safeguard their personnel and properties through an integrated, AI-driven platform. As a frontrunner in cloud-based physical security, Verkada empowers organizations to enhance safety and efficiency using a unified software platform that incorporates solutions for video security, access control, air quality monitoring, alarms, intercoms, and visitor management.Trusted by over 30,000 organizations globally, including more than 100 Fortune 500 companies, Verkada is the go-to choice for a seamless physical security layer that simplifies management, enables intelligent control, and allows for scalable deployments. Established in 2016, Verkada has experienced rapid growth, boasting 15 offices and over 2,200 full-time employees.About the RoleIn the role of Director of Technical Content and Delivery, you will report directly to the VP of Solutions Engineering and be instrumental in the design and development of Verkada’s global technical certification, training, and enablement program.You will lead a skilled team of technical content creators and trainers, architect multiple certification pathways, and produce comprehensive technical content — including hands-on labs, in-person trainings, short-form learning modules, and authored resources that set the benchmark in the industry.This position demands a hands-on, technical, and execution-oriented approach. If you are passionate about building, you will actively engage in writing content, designing labs, testing exams, and conducting pilots, all while establishing a program that will scale globally and impact tens of thousands of learners in the future.What You'll DoDesign and launch Verkada’s global technical certification and training program, encompassing tiered certifications, hands-on labs, and real-world assessments.Build and expand a team of highly skilled content creators and trainers, ensuring content quality, technical depth, and learner engagement.Collaborate closely with Solutions Engineers (SEs), SE leaders, and partner technical teams to ensure that programs effectively support field readiness, sales success, and product adoption.Advocate for in-person, lab-based, and hardware-integrated training experiences — delivering impactful sessions at our San Mateo HQ and in the field.Create a range of enablement assets, including:Multi-track certification exams
