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Lead Technical Account Manager

BoltTallinn, Estonia; Tartu, Estonia
On-site Full-time

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Experience Level

Manager

Qualifications

We are seeking an experienced individual with a strong technical background who can:Lead and mentor a team of Technical Account Integration Engineers, developing a global onboarding playbook to standardize partner integration, testing, and launches. Collaborate with Sales and Account Management teams as the technical expert for enterprise deals, effectively communicating the strengths of our APIs to technical stakeholders. Work closely with Solutions Architects and other teams to ensure a consistent and high-quality integration experience for our partners.

About the job

Join our dynamic team as a Lead Technical Account Manager based in Tallinn, Estonia!

At Bolt, we’re driven by our mission to create cities designed for people, not cars. With over 200 million customers across more than 50 countries, we pride ourselves on being one of the fastest-growing tech companies in Europe and Africa. Our success comes from our people and their commitment to innovation and inclusivity.

As the Lead Technical Account Manager, you will play a pivotal role in connecting Bolt’s most important partners with our Merchant Engineering teams. This is not just about managing integrations; it’s about building a seamless engine that empowers top-tier restaurant and retail brands to expand effortlessly across our vast network.

You will lead and inspire a high-performing team of four technical support engineers, transforming complex technical challenges into swift commercial solutions. Your goal is to ensure that when a global chain integrates with Bolt, the process is seamless, the 'Time to Live' (TTL) is unparalleled, and the partnership is grounded in technical reliability.

About Bolt

Bolt is a rapidly growing tech company that aims to revolutionize urban mobility. Our vision is to create a more inclusive environment for all, where everyone is welcome, regardless of race, color, religion, gender identity, sexual orientation, age, or disability. Join us in our mission to transform cities and enhance the lives of our customers!

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