About the job
Ebury empowers ambitious businesses to achieve global growth, and we extend this commitment to our employees. We cultivate an innovative and collaborative environment, encouraging problem-solving and ensuring that every team member feels valued, supported, and empowered to excel.
If you are a collaborative individual eager to revolutionize how businesses operate on a global scale, we invite you to reach out , we would love to explore how Ebury can propel your career forward, enabling you to shape the future.
Learning & Development Lead - Customer Success / Revenue Growth Team
Ebury London Office - Hybrid: 4 days in the office, 1 day working from home per week
Role:
As the architect of learning for our global team of 200 Client Portfolio Managers across 30 countries, you will focus on leveraging modern, scalable, and AI-driven solutions to foster a high-performing and consistently informed account management team.
- Design and implement a structured, best-in-class training journey for onboarding new Client Portfolio Managers to ensure rapid productivity.
- Deliver a continuous stream of engaging micro-learning opportunities on product features, system updates, and client management best practices.
- Utilize AI technologies to scale, personalize, and track learning across multiple geographies.
- Collaborate with global and regional sales leaders to identify skills gaps and align all L&D initiatives to focus on areas with the highest impact.
- Evaluate the application of learning and its contribution to measurable positive business outcomes.
- Assist with promotion criteria and talent development, identifying high-potential employees for future leadership or specialized roles.
