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Learning Experience Designer (Remote - Costa Rica)

SmartsheetSan Jose, CR
Remote Full-time

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Experience Level

Experience

Qualifications

Responsibilities:Create innovative, user-centric training materials that enhance learning outcomes. Oversee the development of learning products, collaborating with Subject Matter Experts (SMEs) and other departments. Work closely with Customer Excellence teams to develop engaging storyboards, scripts, and content that meet employee needs. Communicate the effectiveness of educational content to cross-functional stakeholders. Stay updated on educational trends and apply findings to enhance learning products. Achieve expertise in Smartsheet products. Administer the Learning Management System (LMS), managing user profiles, generating reports, and publishing various digital content. Perform additional duties as assigned. Qualifications:Minimum of 5 years of experience in creating engaging educational content across various formats. At least 2 years of experience in developing educational content for Software as a Service (SaaS) platforms. Strong understanding of adult learning principles. Proficiency in Articulate Storyline, Articulate Rise, and Camtasia. Experience in digital content creation using Adobe Creative Cloud. A robust portfolio showcasing eLearning projects.

About the job

With over two decades of experience, Smartsheet empowers teams to achieve remarkable outcomes through innovative work management solutions. Our tools are designed to streamline processes, automate tasks, and provide valuable insights, fostering an environment where creativity thrives and meaningful work flourishes. We believe in the power of purpose-driven progress, and we are dedicated to creating opportunities for our employees to think big and make impactful contributions.

We are looking for a passionate Learning Experience Designer to enhance our internal learning and development initiatives. In this role, you will prioritize the knowledge and growth of our employees, working collaboratively within a supportive team that values your insights and creativity. A strong background in graphic design and human-computer interaction is crucial, along with a commitment to becoming a certified Smartsheet user to excel in your position.

Reporting to the Manager of Learning Experience, this is a remote position available to candidates residing in Costa Rica.

About Smartsheet

Smartsheet is a leading platform for work management and automation, helping organizations streamline processes and drive productivity. With a focus on innovation and user empowerment, we provide scalable solutions that support teams in achieving their goals and unlocking their true potential.

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