Legal Operations Manager

SuperhumanSan Francisco, CA; New York, NY

Hybrid Full-time $152K/yr - $209K/yr

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Experience Level

Manager

Qualifications

To be successful in this role, candidates should possess a strong background in legal operations, demonstrated experience with legal technology platforms, and a data-driven mindset. A Bachelor’s degree in a related field is preferred, along with excellent communication and collaboration skills.

About the job

Join Superhuman, where we embrace a hybrid work model that offers the best of both worlds: focused time and collaborative in-person interactions that foster innovation and a robust team culture.

This role requires team members to be located in the San Francisco Bay Area or New York Metropolitan Area, with a commitment to collaborate in person at least two days a week.

About Superhuman

Superhuman, now integrated with Grammarly, is an AI-driven productivity platform dedicated to unlocking the full potential of individuals. Our suite of applications seamlessly integrates with over a million tools and platforms, enhancing productivity across various domains. Our offerings include Grammarly’s writing support, Coda’s collaborative workspaces, Mail’s inbox management, and Go, an intelligent AI assistant that proactively understands context to provide timely assistance. Since our inception in 2009, we have empowered over 40 million users, 50,000 organizations, and 3,000 educational institutions globally, enabling them to eliminate busywork and concentrate on what truly matters. Discover more at superhuman.com and explore our values here.

The Opportunity

We are on the lookout for a Legal Operations Manager to join our expanding Legal team, tasked with optimizing and scaling our robust legal framework. This pivotal role emphasizes data management, system optimization, and capacity planning to ensure the Legal team remains a strategic partner within the organization.

As the Legal Operations Manager, you will play an integral role in refining our legal operations, collaborating closely with Legal leadership and cross-functional teams to enhance efficiency, transparency, and predictability across legal workflows. This position is ideal for someone who thrives on translating data into actionable operational strategies and is committed to enhancing the delivery of legal services.

In this role, your responsibilities will include:

Designing legal operations processes that bolster a mature, high-growth legal environment.
Overseeing and enhancing key legal technology systems, including Ironclad (for Contract Lifecycle Management) and Brightflag (for legal spend and matter management).
Creating and maintaining dashboards and reports on contract cycle times, legal demand, workloads, and service-level agreement performance.
Identifying and analyzing trends in legal demand and performance to guide staffing, budgeting, and process enhancements.
Leading continuous improvement initiatives across legal workflows, intake processes, and knowledge management.

About Superhuman

Superhuman, integrated with Grammarly, is at the forefront of AI productivity, empowering individuals and organizations to maximize their potential through innovative technology solutions.

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