Manager - Credit & Repayment Operations
Apollo AgricultureLusaka
On-site Full-time $30M/yr - $30M/yr
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Experience Level
Manager
Qualifications
Proven experience in credit and repayment operations management. Strong leadership abilities with a focus on team development. Excellent communication skills with a customer-centric approach. Experience in process improvement and operational excellence. Ability to work collaboratively across various departments.
About Apollo:
Apollo Agriculture stands at the forefront of agri-fintech, empowering small-scale farmers throughout Africa to enhance their profitability and embrace sustainable farming practices. Leveraging cutting-edge artificial intelligence and automated operations, Apollo taps into the enormous potential of the small-scale farming sector. By providing optimized financing options, premium agricultural products, expert digital guidance, and risk management solutions, Apollo equips farmers with the necessary tools to invest and expand their enterprises. In 2023, Apollo achieved remarkable growth, increasing its customer base by 2.5 times to over 200,000 small-scale farmers across Kenya and Zambia, while nearly doubling its revenue to approximately $30 million, all with sound unit economics. Our partnerships with major global agricultural firms such as Bayer, OCP, and Yara, along with backing from influential investors like Anthemis and the Chan Zuckerberg Initiative, further solidify our mission. Our diverse team boasts extensive experience in technology, credit, and operations, with backgrounds from The Climate Corporation, Google, Capital One, Revolut, and One Acre Fund.
About the Role:
As a Manager in Credit & Repayment Operations, you will integrate strategic leadership with hands-on operational management and a strong focus on customer satisfaction. Your primary responsibility will be overseeing collections and repayment performance while leading a diverse team of field agents, call center representatives, and repayment associates. You will work collaboratively with commercial, product, and credit operations teams to ensure that growth and repayment efforts are aligned.
Your role goes beyond leadership; you will actively participate in delivering results. You are a systems builder, continuously seeking to enhance and optimize processes. Your on-the-ground experience is invaluable, making this position an excellent opportunity for someone with a similar background who is ready to broaden their influence and manage a larger portfolio.
About Apollo Agriculture
Apollo Agriculture is an innovative agri-fintech company dedicated to transforming the lives of small-scale farmers in Africa by providing them access to essential financial resources and agricultural expertise.
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