Position has been filled
Finch Technologies, Inc. logoFinch Technologies, Inc. logo

Manager, Developer Success Team

Finch Technologies, Inc.San Francisco, New York City
On-site Full-time $100K/yr - $100K/yr
Position filled

Experience Level

Manager

Qualifications

Strategic Leadership & Team Development: Recruit, train, and lead a high-performing Developer Success Engineering (DSE) team. Manage performance development and capacity planning, ensuring alignment with financial objectives. Process & Operational Enhancement: Continuously improve the DSE function by developing scalable workflows, processes, and tools to enhance efficiency and impact.

About the role

About Finch
At Finch, we are dedicated to transforming the employment landscape by creating the essential infrastructure that supports every aspect of work. We seek innovative thinkers who analyze challenges from multiple angles, exhibit relentless curiosity, and possess the drive to bring ideas to fruition.

As a Series B company, Finch is backed by an impressive array of investors, including General Catalyst, Menlo Ventures, Homebrew, and YCombinator, along with a host of distinguished individuals from leading firms.

About Our Team
We are a collaborative group of problem-solvers who challenge conventional thinking. Our values of velocity, curiosity, empathy, and diverse perspectives fuel our passion for addressing significant issues and making a positive impact on the global workforce. We recognize the responsibility that comes with the value we provide, prioritizing security and privacy in our operations.

Our team is composed of individuals from diverse backgrounds, each contributing unique skills. We encourage you to apply even if your background doesn’t align perfectly with the job description, as your potential and unique experiences can set you apart.

The Role
The Manager of Finch’s Developer Success Engineering (DSE) team plays a vital leadership role responsible for expanding Finch's technical post-sales operations. You will mentor, guide, and cultivate a high-performing team of DSEs while ensuring operational excellence to maintain consistent technical health. Your mission will include driving product adoption and fostering growth across our customer base. You will serve as a key escalation point for developers collaborating with Finch and act as a strategic partner to Engineering and Product leadership, addressing customer-facing technical challenges and opportunities.

About Finch Technologies, Inc.

Finch is at the forefront of innovation in the employment sector, focusing on building robust infrastructure that enhances every facet of work. With strong backing from reputable investors and industry leaders, Finch is positioned to make a significant impact on the future of work.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.