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Mandarin-Speaking Forex CFD Account Manager

TMGMCanberra, Australian Capital Territory, Australia
On-site Full-time

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Experience Level

Experience

Qualifications

A proactive and motivated individual with at least one year of experience in the Forex industry. Experience in customer-focused roles such as customer service, sales, outbound/inbound support, consulting, or similar fields is advantageous. Strong willingness to learn and develop practical financial skills.

About the job

At TMGM, we are pioneers in online trading and investment services, proudly recognized as Chelsea FC's Official Regional Online Forex and Trading Partner in the Asia Pacific. With a global footprint and offices on three continents, we are celebrated as a reliable CFD trading provider. Our commitment to regulatory adherence, technological advancement, and unmatched customer support sets us apart in the industry.

Our vision transcends beyond merely offering a trading platform; we aim to empower our clients with optimal trading conditions. Utilizing state-of-the-art and innovative platforms, we ensure your trading experience is exceptional. Our unwavering dedication to research and development continuously enhances liquidity and usability, equipping our clients with the necessary tools to excel in a dynamic financial arena.

Position Overview

As we experience rapid regional growth, TMGM is on the lookout for a passionate and skilled Account Manager to become part of our dynamic team. If you are committed to a long-term career in finance, TMGM offers an ideal platform for your success. Regardless of your location, if you are eager to join a unique and expanding team, we encourage you to apply!

Your Role and Contributions

In your capacity as an Account Manager at TMGM, your primary objective will be to drive sales for our suite of products and services. You will provide exceptional service to clients through various communication channels. Your responsibilities will include:

Sales Development:

  • Drive sales by actively promoting and selling TMGM's products and services.
  • Utilize your strong sales acumen to independently identify and generate client pipelines.
  • Establish and nurture relationships with new clients to cultivate lasting partnerships.

Client Support:

  • Deliver outstanding customer service across multiple communication channels to ensure client satisfaction.
  • Respond swiftly and professionally to client inquiries and effectively resolve issues.

Performance and Goal Orientation:

  • Focus on achieving specific Key Performance Indicators (KPIs) to meet or surpass sales targets.
  • Enhance your understanding of the markets, FX industry, and TMGM’s platforms and products.
  • Aim to meet team and individual metrics, contributing to collective success.

About TMGM

TMGM is a leader in online trading and investment services, recognized for its commitment to excellence in regulatory compliance, technological innovation, and customer service. As the Official Regional Online Forex and Trading Partner of Chelsea FC in Asia Pacific, TMGM fosters a culture of empowerment and success for its clients.

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