Medical Virtual Assistant | PHRN

Global Medical Virtual AssistantsRemote — Quezon City, National Capital Region, Philippines

Remote Full-time $800/yr - $800/yr

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Experience Level

Experience

Qualifications

Required Qualifications:Excellent verbal and written communication skills in English. Must be a registered nurse (PHRN).1-2 years of experience in a medical-related role. Familiarity with medical terminology. A degree in healthcare is highly preferred. Intermediate proficiency in Google Workspace and/or Microsoft Office. HIPAA certification is an advantage. Strong attention to detail and organizational skills. Proficient in computer usage. Willingness to work night shifts as needed.

About the job

Key Responsibilities:

Handle inbound and outbound communications with patients, healthcare providers, and insurance companies regarding appointments and inquiries.
Exhibit exceptional phone etiquette to foster positive interactions.
Collect and verify patient medical histories through various Electronic Medical Records (EMR) systems including Cerner, Epic, AthenaNet/AthenaHealth, and NextGen.
Confirm healthcare insurance coverage and eligibility for patients.
Provide comprehensive administrative support, including data entry, appointment scheduling, email management, record management, and timekeeping.
Assist with health promotion, care plan explanations, patient admissions, and front-desk triage.
Serve as a primary liaison between patients and medical professionals, building strong relationships.
Maintain compliance with HIPAA regulations to protect patient privacy.

About Global Medical Virtual Assistants

Global Medical Virtual Assistants is a leading provider of remote healthcare support services, dedicated to enhancing patient care and streamlining operations for healthcare professionals and institutions. We pride ourselves on offering high-quality virtual assistance tailored to the unique needs of the medical industry.

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