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Member Services Representative II

AdvancialEdmond, Oklahoma, United States
On-site Full-time

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Experience Level

Experience

Qualifications

Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Previous experience in customer service or related field preferred. Ability to work effectively in a team and independently. High school diploma or equivalent; some college experience is a plus.

About the job

The Member Services Representative II position at Advancial centers on supporting members at the Edmond, Oklahoma branch. This role involves responding to questions, resolving concerns, and providing information about Advancial’s products and services.

Key Responsibilities

  • Assist members by answering inquiries and clarifying account details
  • Address member concerns in a professional and timely manner
  • Share information about financial products and services available through Advancial
  • Strive to ensure each member interaction is positive and helpful

Location

This position is based in Edmond, Oklahoma.

About Advancial

Advancial is a member-focused financial institution committed to providing innovative banking solutions and exceptional service. With a strong reputation in the community, we value our employees and offer a supportive and dynamic work environment.

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