Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Qualifications
The ideal candidate will have strong analytical skills, attention to detail, and a passion for customer service. Experience in membership services or a related field is preferred. You should possess excellent communication skills and a collaborative mindset to work effectively across teams.
About the job
The Membership Services Enablement Specialist at Whoop is based in Boston, MA. This position centers on enhancing the experience for Whoop members by supporting and refining service processes. Collaboration across several teams is a key part of the role, all with the aim of making support systems more effective and responsive.
What you will do
Partner with cross-functional teams to spot and address opportunities for process improvement in membership services
Assist in rolling out changes that make support systems more efficient and focused on members' needs
Take part in projects designed to boost member satisfaction and engagement
Impact
This role helps ensure members receive consistent, high-quality service throughout their time with Whoop. The work directly shapes how members interact with and benefit from the Whoop platform.
About Whoop
Whoop is a performance optimization company that empowers individuals to reach their full potential. We are dedicated to innovation and providing our members with the tools they need to succeed. Join us in our mission to elevate health and performance.
At WHOOP, we are dedicated to enhancing human performance and extending healthspan through innovative technology. We empower our members to achieve their best by providing deeper insights into their bodies and daily routines. We are currently seeking a Senior Business Systems Analyst to join our dynamic Business Systems team. In this pivotal role, you will s…
Full-time|On-site|Boston, Massachusetts, United States
Role overview CarGurus seeks an Associate Business Systems Analyst in Boston, Massachusetts. The position centers on analyzing business processes and systems to help drive efficiency and improvements throughout the organization. What you will do Collaborate with teams across departments to collect and clarify business requirements Create system specifications that reflect those requirements Assist with rolling out technology solutions aimed at improving business operations Contribute to identifying areas where processes and systems can be enhanced Requirements Motivation and attention to detail Comfort working with cross-functional teams Interest in business analysis and technology-driven solutions
Role overview The Membership Services Enablement Specialist at Whoop is based in Boston, MA. This position centers on enhancing the experience for Whoop members by supporting and refining service processes. Collaboration across several teams is a key part of the role, all with the aim of making support systems more effective and responsive. What you will do Partner with cross-functional teams to spot and address opportunities for process improvement in membership services Assist in rolling out changes that make support systems more efficient and focused on members' needs Take part in projects designed to boost member satisfaction and engagement Impact This role helps ensure members receive consistent, high-quality service throughout their time with Whoop. The work directly shapes how members interact with and benefit from the Whoop platform.
Senior Discovery Business and System AnalystEmployment Type: Full-Time, Executive-LevelDepartment: Legal At CGS Federal, we are on the lookout for a dynamic and experienced Senior Discovery Business and System Analyst. In this pivotal role, you will collaborate with a dedicated team to support various legal accounts and contribute significantly to our mission of driving government innovation through advanced technology.We pride ourselves on fostering an environment that encourages collaboration, creativity, and professional growth. If you are passionate about solving complex challenges and enhancing operational efficiency, we invite you to join us in making a difference.Key Responsibilities:- Analyze and document business processes to facilitate training and process redesign.- Conduct thorough assessments of existing procedures and identify opportunities for efficiency improvements.- Perform gap analyses on operational requirements and propose modifications to enhance existing processes.- Develop and maintain a comprehensive requirements database to document business requirements support.
WHOOP’s Membership Services team supports members with tools and insights to help them reach their goals. Every interaction aims to move members forward and prepare them for success. As WHOOP grows, the team adapts to meet evolving needs and deliver meaningful experiences. Role Overview The Program Specialist, Membership Services, leads the rollout of new initiatives that help internal teams deliver strong support for members. This position reports to the Program Team Manager and works closely with teams in Marketing, Product, Finance, and other departments. The goal: keep members’ needs at the center of every decision. What You Will Do Coordinate and implement programs that improve member support and satisfaction Collaborate with cross-functional partners to design and refine support initiatives Analyze data to guide decisions and inform the team’s strategic direction Manage systems and processes that create efficient, high-quality experiences for members Help shape the next generation of support programs as WHOOP’s membership grows Location This role is based in Boston, MA.
Role Overview Emburse is looking for a Business Systems Analyst with a focus on Salesforce and Lead-to-Cash processes. This position is based in Boston, MA. What You Will Do Work with teams across the company to gather business and technical requirements Design solutions that improve Salesforce and Lead-to-Cash workflows Support the implementation of new processes and system enhancements Analyze current operations to identify areas for improvement Collaboration This role partners closely with cross-functional groups to ensure business needs are met and solutions are delivered smoothly.
We are seeking a highly skilled and motivated Senior Capital Market System Analyst to join our dynamic team. In this critical role, you will leverage your expertise in capital markets and systems analysis to drive innovative solutions that enhance our financial operations. You will work closely with cross-functional teams to gather requirements, analyze processes, and implement systems that meet the strategic goals of our organization.The ideal candidate will possess a strong analytical mindset, exceptional problem-solving skills, and a deep understanding of capital market systems. You will play a pivotal role in ensuring that our systems not only meet regulatory compliance but also support our business objectives effectively.
Discovery Business and Systems Analyst Employment Type: Full-Time, Executive-Level Department: Legal CGS Federal is in search of a highly skilled Discovery Business and Systems Analyst to join our dynamic and dedicated team. This role is pivotal in supporting our legal accounts and enhancing the portfolio of services offered by our company. As a Discovery Business and Systems Analyst, you will engage in various critical functions that drive operational excellence and efficiency. At CGS, we unite motivated and innovative professionals to tackle the most pressing challenges faced by government entities through advanced technology solutions. We are seeking individuals who are eager to drive innovation within government operations, value teamwork, and can foresee the evolving needs of our clients. Our organization fosters a supportive environment that promotes professional development through a variety of learning opportunities. Key Skills and Responsibilities: The Contractor will provide comprehensive business and IT systems analysis support, which includes but is not limited to: - Documenting and managing new and existing business processes to facilitate training and analysis. - Conducting detailed analyses of current and prospective business processes to identify opportunities for boosting workforce efficiency. - Performing rigorous analysis of operational business requirements and executing gap analysis for necessary modifications to existing processes. - Creating and maintaining a requirements database that tracks support for every business requirement.
Join our dynamic team at Sonsoft Inc. as a Senior Capital Market System Analyst. In this pivotal role, you will leverage your expertise to enhance our capital market systems, ensuring optimal performance and compliance. You will collaborate with cross-functional teams to analyze requirements, design effective solutions, and implement best practices in system analysis.
As WHOOP continues to broaden its global footprint and reach millions of new users, a strategic and analytical approach to marketing investment becomes essential for fostering sustainable growth. We are seeking a Senior Business Analyst to collaborate with performance marketers on our Growth Marketing team, focusing on maximizing media investments and enhancing marketing efficiency. In this dynamic role, you will engage closely with marketers, data scientists, and cross-functional teams to transform complex data into actionable insights that guide budget distribution, campaign refinement, and long-term growth strategies.
CGS Federal is in search of a dedicated Litigation Systems Analyst to join our dynamic Litigation Support team. This full-time mid-level position is critical in providing technical support for a significant Federal agency's ongoing litigation efforts.At CGS, we pride ourselves on bringing together talented, motivated individuals who are passionate about leveraging innovative technology to address the complex challenges faced by the government. We foster an engaging environment where collaboration is encouraged, and professional growth is supported through a variety of learning opportunities.Key Responsibilities:- Collaborate with Government staff and work under the guidance of the Contract IT Manager, Systems Manager, Senior Systems Analyst, or Lead Project Manager to define system and project requirements based on inputs from various stakeholders.- Design and develop systems that meet specified requirements while addressing functional and design specifications, data validation, and data capture mechanisms.- Translate functional requirements into effective systems designs for the development of necessary software applications, including testing procedures using sample data.- Present findings, recommendations, and specifications through formal reports and oral presentations.- Create and maintain comprehensive systems documentation as required by task orders.- Consult with both Government and Contractor staff to clarify task objectives, identify issues, and propose improvements.- Provide technical direction and mentorship to junior personnel.- Occasionally serve as a technical supervisor or team lead for projects.- Report on project progress to both Government staff and superiors.- Offer user and technical documentation along with training for the systems developed.
At WHOOP, we are dedicated to empowering individuals to enhance their performance and extend their healthspan. As a Senior Software Engineer on our Business Systems team, you will be instrumental in designing and implementing robust backend systems that drive WHOOP’s internal operations. Your efforts will facilitate scalability and operational efficiency across various departments, including Finance, Operations, and Member Services. By architecting and maintaining critical services and integrations, you will play a crucial role in ensuring that our systems are reliable, secure, and high-performing, ultimately helping WHOOP deliver exceptional value to our members and support our global growth ambitions.
CGS Federal is on the lookout for a skilled Senior Systems Analyst to enhance our technical support initiatives for a prominent Federal agency.At CGS, we unite driven, talented, and innovative individuals to tackle the government’s most pressing challenges using advanced technology. We invite enthusiastic candidates who are eager to drive government innovation, value teamwork, and possess the foresight to understand the needs of diverse stakeholders.We pride ourselves on fostering a supportive environment that promotes professional development through extensive learning opportunities.Key Responsibilities:- Develop and manage workflows to identify, archive, and dispose of materials in compliance with applicable destruction policies.- Collaborate with the Contractor IT Manager, Systems Manager, and Lead Project Manager.- Engage with COR, Government Case Managers, and trial attorneys to gather system requirements and propose IT solutions.- Analyze gathered information to define system and project needs.- Design systems from the ground up to meet defined requirements.- Oversee all technical support functions for smaller projects, including program validation and testing.- Conduct systems evaluations and present findings through formal reports and presentations.- Collaborate with COR on task orders, work scheduling, personnel assignments, and progress reporting.- Supervise assigned personnel to ensure adherence to work standards and functional requirements.- Guarantee timely project completion and maintain quality control.- Prepare system and technical documentation.- Follow the configuration management plan and supervise technical task execution.- Organize and lead user training sessions, creating training materials and manuals as necessary.
At WHOOP, we are dedicated to enhancing human performance and extending healthspan through innovative solutions. Our mission is to empower individuals by providing them with insights into their bodies and daily activities. We are seeking a Senior Business Analyst to collaborate closely with our Healthcare Product team. In this role, you will leverage data and insights to guide strategic decisions for our product roadmap, improve member experiences, and drive health outcomes. We are looking for a data-fluent individual with a product-oriented mindset, eager to tackle complex analytical challenges. You will have the opportunity to nurture your curiosity and advocate for impactful ideas that enhance the WHOOP member experience.This position is based in our Boston, MA office. Candidates must be willing to relocate if necessary to fulfill the role effectively.
Essential Qualifications:Minimum of 4 years of Business Analyst experience.Proven expertise in crafting comprehensive user stories.Robust experience in requirements gathering and documentation.Familiarity with implementing business process enhancements.Previous experience in an Agile environment is required.
Join usm2 as a Technical Business Analyst specializing in claims management. In this contract role, you will leverage your analytical skills to improve processes and drive solutions. Collaborate with cross-functional teams to analyze requirements and implement effective strategies that enhance our claims operations.
We are seeking a highly skilled Senior Capital Market System Analyst to join our dynamic team in Boston. This role is pivotal in bridging the gap between our technical and financial teams, ensuring the seamless operation of our capital market systems. You will analyze system requirements, implement solutions, and provide ongoing support to enhance our financial services.You will work closely with stakeholders to gather requirements, develop functional specifications, and lead system enhancements. Your expertise will contribute to optimizing our capital market processes and ensuring compliance with industry standards.
Business AnalystEmployment Type: Full-Time, ExperiencedDepartment: Information TechnologyCGS Federal is seeking a talented Business Analyst to collaborate with a prominent federal agency! In this role within Business Operations and Content Strategy at CGS, you will engage with internal business stakeholders and external partners to identify new business opportunities and articulate functional requirements.At CGS, we unite driven, skilled, and innovative individuals to tackle the most pressing challenges faced by the government through state-of-the-art technology. We are looking for candidates who are passionate about driving government innovation, value teamwork, and possess the foresight to anticipate the needs of others. Our environment fosters employee support and encourages professional development through diverse learning opportunities. Key Skills and Responsibilities:- Assist in developing briefings, agendas, and various documentation as needed, including training materials and demonstrations for diverse stakeholders.- Document and analyze business and functional requirements to ensure accurate translation into process maps and technical specifications.- Produce thorough documentation adhering to organizational standards, including system architectural diagrams, concepts of operations, and monthly status reports.- Create high-level briefings and communication materials tailored for customers, management, and executive stakeholders.- Collaborate with government representatives and team members to identify, recommend, and implement enhancements for service delivery and new technology adoption.- Evaluate program materials and propose innovative strategies for improvement.- Independently gather information from subject matter experts to develop, organize, and author procedure manuals, technical specifications, and process documentation.- Cultivate a deep understanding of Microsoft and Atlassian products (including Teams, SharePoint, Visio, Jira, Confluence) to convert complex product information into clear, engaging content.- Research, outline, write, and edit new and existing content for various platforms.
Join our dynamic team at 360 IT Professionals as a Business Analyst. In this role, you will leverage your analytical skills to interpret data, develop insights, and support strategic decision-making. Collaborate with cross-functional teams to identify opportunities for improvement, streamline processes, and enhance overall business performance. Your contributions will be vital in driving project success and delivering value to our clients.
smxtech seeks a Business Analyst based in Boston, MA. This role centers on applying analytical skills to help guide business decisions and refine company operations. The Business Analyst works closely with team members and stakeholders to ensure recommendations align with smxtech’s objectives. Main responsibilities Work with stakeholders to gather and clarify business requirements Examine data to identify trends and potential opportunities Convert data analysis into clear, actionable recommendations Contribute to projects that support the company’s strategic goals Role overview This position emphasizes practical problem-solving and communication. Success in this role depends on the ability to interpret data, understand business needs, and present findings in a way that supports smxtech’s direction.
