About the job
Join Our Team as a Merchandising Manager!
At Pro Coffee Gear, we are a rapidly expanding eCommerce and wholesale distributor specializing in commercial and home espresso equipment. We cater to cafés, roasters, restaurants, and devoted home baristas with both new and refurbished espresso machines, grinders, and accessories from top-tier brands in the coffee industry. Our mission is to create a disciplined, data-driven growth engine, where paid media plays a pivotal role.
Role Overview
We are seeking a dynamic Merchandising Manager to take charge of our product catalog's performance, quality, and scalability across various sales channels, including Shopify, Amazon, eBay, and Walmart. You will spearhead the strategy and implementation of how our products are showcased, priced, and marketed across these platforms.
Your focus will be on expediting time-to-market for new listings, enhancing conversion rates and profitability, and providing a consistent, high-quality brand experience across all sales avenues. You will lead and develop a team while establishing the systems, workflows, and standards necessary for efficient scaling. Achieving success in this role means producing quicker, higher-quality listings, making informed merchandising decisions, and establishing a market presence that fosters sustainable growth.
Key Responsibilities
Marketplace Performance & Competitive Positioning
- Regularly assess product competitiveness across marketplaces, focusing on pricing, shipping, promotions, and value.
- Identify opportunities for improving conversion rates while safeguarding margins.
- Track revenue, conversion rates, visibility, and operational efficiency across all platforms.
Merchandising Strategy & Pricing
- Oversee merchandising strategies across channels, including pricing, promotions, and discount plans.
- Balance objectives related to revenue growth, inventory management, and margin targets.
- Align promotional strategies with marketplace dynamics and overarching business goals.
Team Leadership & Execution
- Lead, mentor, and develop a team of 4–6 members focused on listings, content, quality assurance, and catalog operations.
- Translate broad strategies into actionable priorities, workflows, and execution plans.
- Create and manage project tickets with clear scopes, timelines, and success criteria.
Catalog Management & Product Onboarding
- Evaluate and prioritize new product opportunities for launch on marketplace platforms and Shopify.
- Assess demand, competitive context, and operational readiness before product onboarding.
- Ensure swift, accurate, and high-quality product onboarding across all platforms.
