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Mid-Level DevOps Tools Engineer

EncoraCosta Rica
Hybrid Full-time

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Experience Level

Mid to Senior

Qualifications

Qualifications and SkillsProficiency in DevOps and ALM tools. Strong troubleshooting and analytical skills. Experience with CI/CD pipelines. Ability to mentor and guide junior team members.

About the job

This hybrid role is based in Costa Rica and focuses on supporting and improving DevOps and ALM toolchains for software development teams.

Role overview

The Mid-Level DevOps Tools Engineer works with cross-functional groups to design, develop, and maintain software solutions. The position involves gathering business requirements, translating them into scalable applications, and leading technical projects. Mentoring junior engineers and driving improvements in development practices are also key parts of this role.

Key responsibilities

  • Administer, maintain, and optimize DevOps and ALM tools such as Jira, Confluence, GitLab, Perforce, and Code Collaborator.
  • Provide technical support and troubleshoot complex issues across development and CI/CD platforms, including root cause analysis.
  • Manage system configurations, perform upgrades and backups, oversee security controls, and maintain high availability and performance.
  • Define governance standards and work with teams to improve workflows, integrations, and DevOps best practices.

Work mode

This position follows a hybrid work model in Costa Rica.

About Encora

Encora is a leading technology solutions provider focused on delivering high-quality software development services. We prioritize innovation and collaboration, fostering a dynamic work environment that empowers our employees to excel.

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