Absorb Software Inc. logoAbsorb Software Inc. logo

Mid-Market Account Manager

Remote Full-time

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Experience Level

Experience

Qualifications

We are looking for candidates who are enthusiastic about building client relationships and have a strong sales background. You should possess excellent communication skills and a knack for solving problems proactively. Familiarity with subscription-based models is a plus.

About the job

Mid-Market Account Managers at Absorb Software Inc. play a central role in helping organizations get the most value from Absorb’s solutions. This remote position supports clients across the US, focusing on revenue growth and long-term customer success.

What you will do

  • Grow net dollar retention by identifying upsell and cross-sell opportunities within your portfolio.
  • Negotiate renewals to increase Annual Recurring Revenue and strengthen account relationships.
  • Spot and develop new revenue streams within assigned accounts.
  • Create proposals and other client-facing documents to support sales efforts.
  • Build and maintain meaningful relationships with clients.
  • Track and report on your sales pipeline each month and quarter.
  • Develop a thorough understanding of Absorb’s subscription models to answer client questions.
  • Participate in team meetings and collaborative projects to refine sales processes.
  • Work closely with internal teams to support clients throughout their lifecycle.
  • Keep up to date on new product releases and training to maintain strong product knowledge.

What we look for

  • Relationship-building comes naturally and is central to your approach.
  • Strong interest in sales and a proactive approach to problem solving.
  • Excellent communication and presentation skills.
  • Motivation to meet quotas focused on net retention within your assigned accounts.

Absorb Software is in a period of transformation and growth, offering Account Managers the chance to make a real impact on clients and the business.

About Absorb Software Inc.

Absorb Software is dedicated to creating innovative, impactful solutions that enhance the learning and development landscape for organizations. We pride ourselves on fostering a collaborative environment where every team member can contribute to our shared vision of excellence.

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