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Networking Systems Administrator and Implementation Technician

infinITYoungstown/Warren, OH
On-site Full-time

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Experience Level

Experience

Qualifications

To excel in this role, candidates must possess the following skills and experiences:Extensive experience in Windows Domain Infrastructure supportProficient in troubleshooting Windows Desktop and Server environmentsStrong understanding of networking concepts including WAN, LAN, and security protocolsExperience with remote support tools and customer service excellenceAbility to work collaboratively within a team environment while also being able to function independently

About the job

Join Our Dynamic System Engineering Team

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Position Overview

infinIT is on the lookout for an exceptional Networking Systems Administrator and Implementation Technician. This pivotal role involves the implementation, management, and maintenance of our business clients' computer networks, workstations, servers, cloud infrastructures, VOIP phone systems, broadband circuits, and other technical infrastructure. The ideal candidate will be a proactive problem solver with robust technical skills and the ability to work collaboratively with other technical teams. Please note, this is an in-office position, not remote.

Why Join Us?
At infinIT, we believe in hiring top talent who possess a proven track record of excellence in supporting enterprise Information Technology infrastructures. Our team is not just about filling a position; we are looking for passionate individuals who are dedicated to providing the technology solutions that empower our clients to thrive. If you resonate with our mission, we would love for you to apply.

Only candidates who meet the following criteria should apply:

  • Exemplary professional integrity
  • A relentless pursuit of excellence
  • Strong teamwork abilities
  • A commitment to continuous learning and skill enhancement
  • Confidence combined with humility

Detailed Role Description
Located in Warren/Youngstown, OH, we are eager to welcome experienced technicians to our service team. This role entails approximately 50% on-site support and 50% in-office and remote support. All candidates must deliver friendly customer service through remote management applications, telephone, and email, while providing top-notch IT support in alignment with our Core Values.

Key Responsibilities:

  • Assist clients within a Windows Domain Infrastructure
  • Demonstrate strong troubleshooting capabilities in Windows Desktop environments
  • Exhibit proficiency in troubleshooting Windows Server Active Directory
  • Troubleshoot hardware including servers, desktops, laptops, printers, telephones, and mobile devices
  • Possess intermediate to advanced knowledge of WAN and LAN connectivity, routers, switches, and firewalls
  • Provide remote support utilizing remote connectivity tools
  • Execute client infrastructure design and upgrade projects
  • Initiate preventative maintenance and diagnostics on computers and peripherals

About infinIT

infinIT is a leading technology solutions provider committed to delivering exceptional IT infrastructure support to businesses. Our team is composed of passionate professionals who strive for excellence in every aspect of their work.

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