About the job
Join Our Dynamic System Engineering Team
------------------------------------------------------------------------------------------------------------------------------------------------------------------
Position Overview
infinIT is on the lookout for an exceptional Networking Systems Administrator and Implementation Technician. This pivotal role involves the implementation, management, and maintenance of our business clients' computer networks, workstations, servers, cloud infrastructures, VOIP phone systems, broadband circuits, and other technical infrastructure. The ideal candidate will be a proactive problem solver with robust technical skills and the ability to work collaboratively with other technical teams. Please note, this is an in-office position, not remote.
Why Join Us?
At infinIT, we believe in hiring top talent who possess a proven track record of excellence in supporting enterprise Information Technology infrastructures. Our team is not just about filling a position; we are looking for passionate individuals who are dedicated to providing the technology solutions that empower our clients to thrive. If you resonate with our mission, we would love for you to apply.
Only candidates who meet the following criteria should apply:
- Exemplary professional integrity
- A relentless pursuit of excellence
- Strong teamwork abilities
- A commitment to continuous learning and skill enhancement
- Confidence combined with humility
Detailed Role Description
Located in Warren/Youngstown, OH, we are eager to welcome experienced technicians to our service team. This role entails approximately 50% on-site support and 50% in-office and remote support. All candidates must deliver friendly customer service through remote management applications, telephone, and email, while providing top-notch IT support in alignment with our Core Values.
Key Responsibilities:
- Assist clients within a Windows Domain Infrastructure
- Demonstrate strong troubleshooting capabilities in Windows Desktop environments
- Exhibit proficiency in troubleshooting Windows Server Active Directory
- Troubleshoot hardware including servers, desktops, laptops, printers, telephones, and mobile devices
- Possess intermediate to advanced knowledge of WAN and LAN connectivity, routers, switches, and firewalls
- Provide remote support utilizing remote connectivity tools
- Execute client infrastructure design and upgrade projects
- Initiate preventative maintenance and diagnostics on computers and peripherals
