Onboarding Risk Analyst at Paddle | Philippines

PaddlePhilippines

On-site Full-time

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Experience Level

Experience

Qualifications

Key ResponsibilitiesEvaluate supplier applications/accounts to ascertain Paddle’s capacity to support their business. Investigate escalations from internal teams and alerts from our onboarding solution. Conduct Know Your Customer (KYC) and complex Know Your Business (KYB) investigations. Offer insights for optimizing our onboarding processes. Provide expertise to enhance onboarding practices across the organization. Perform PEPs and sanctions screening reviews in compliance with regulatory requirements.

About the job

About Us

Paddle revolutionizes the payment infrastructure for SaaS companies by serving as the Merchant of Record. This innovative approach eliminates the complexities and challenges of payment fragmentation, providing a solution that is faster, safer, and more cost-effective.

With the support of esteemed investors such as KKR, FTV Capital, Kindred, Notion, and 83North, Paddle proudly serves over 5,000 software sellers across 245 territories worldwide.

Role Overview

As an Onboarding Risk Analyst, you will collaborate closely with the Risk Team Lead to implement Paddle’s Risk Strategy. This dynamic role seeks an individual who is proactive, possesses a strong background in onboarding within the ecommerce, FinTech, or SaaS sectors, and is eager to navigate the evolving landscape of risk and payments.

Your primary responsibilities will involve reviewing supplier applications and monitoring alerts generated by our onboarding system. You will conduct thorough investigations using internal tools and open-source resources, and will frequently engage with suppliers and Account Managers to gather necessary information. Decision-making will be a critical part of your role, often requiring you to operate with limited information while managing any challenges to your decisions.

You will also address inquiries from the Commercial teams regarding appetite decisions and handle escalations from internal teams, contributing to the continuous development of the Onboarding team’s skills and knowledge.

Beyond your daily tasks, you will be expected to identify and propose enhancements to our onboarding process.

About Paddle

Paddle is transforming the payment infrastructure landscape for SaaS companies, providing a unified solution that alleviates the challenges of payment fragmentation. Backed by prominent investors and serving a global clientele, we are dedicated to innovation and excellence in payment solutions.

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