Onboarding Specialist

DialpadPasig City, Metro Manila, Philippines

On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate will possess strong communication skills, a customer-centric approach, and the ability to troubleshoot issues as they arise. Previous experience in customer support or account management, along with familiarity with SaaS platforms, is preferred. A passion for technology and helping customers thrive will be key to your success in this role.

About the job

Dialpad is looking for an Onboarding Specialist in Pasig City, Metro Manila, Philippines. This role focuses on helping new customers get started smoothly and confidently with Dialpad’s platform.

What You Will Do

Work directly with clients during their onboarding period
Listen to customer needs and tailor guidance to each situation
Offer clear instructions on how to use the Dialpad platform
Support customers to ensure they are prepared and comfortable from their first day

About Dialpad

Dialpad is a leading voice and video communications platform that helps businesses stay connected and productive. We pride ourselves on our innovative technology and commitment to customer satisfaction. Join our dynamic team and contribute to shaping the future of communication!

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