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Operational Data Analyst at Nabla | Remote

NablaAnywhere in the United StatesNew
Remote Full-time

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Experience Level

Experience

Qualifications

Key ResponsibilitiesOperational AnalyticsConduct analysis of customer implementation data, product usage trends, and lifecycle metrics to identify new opportunities for impact and clinical value. Develop and maintain dashboards that monitor Go Live performance, time-to-value benchmarks, and early indicators of customer engagement. Assess the impact of configuration choices, workflow design, and feature usage on customer outcomes. Identify trends and recurring challenges across implementations, translating them into structured insights for Operations and Product teams. Collaborative EngagementWork alongside the Clinical Product team to surface real-world deployment insights that guide roadmap prioritization and feature enhancements.

About the job

Join Our Mission at Nabla

At Nabla, we are a dynamic collective of entrepreneurs, medical professionals, and engineers dedicated to revitalizing the joy of practicing medicine.

In collaboration with a community of innovative clinicians, we leverage cutting-edge machine learning technologies to create Nabla: the premier AI assistant designed to restore the human connection at the core of healthcare. By simplifying clinical documentation, we empower clinicians to concentrate on what truly matters, patient care. Currently, over 100,000 clinicians from more than 130 healthcare organizations rely on Nabla to enhance their care delivery every day.

We are embarking on an exciting journey: our vision includes integrating ambient listening, dictation, coding, and command functionalities into a proactive assistant that seamlessly optimizes clinical and financial workflows.

With a recent $70M Series C funding round under our belt, we are expanding our team to develop the next generation of clinical AI, aiming to enhance the lives of clinicians and patients globally.

This is an excellent opportunity to join us!

The Opportunity

We are seeking a talented Operational Data Analyst to transform customer deployment data into scalable insights. In this pivotal role, you will evaluate implementation trends, product utilization, and operational workflows to uncover factors driving adoption, retention, and expansion within our customer base. You will work closely with our Customer Success, Product, and Sales teams to convert data into best-practice playbooks, measurable benchmarks, and evidence-based materials that enhance our strategic roadmap and market presence.

About Nabla

Nabla is at the forefront of enhancing healthcare delivery through advanced AI solutions. Our mission is to empower clinicians and restore joy in medical practice with innovative technology. Join us as we redefine the future of healthcare.

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