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Operations Intern

Accor GroupSingapore
On-site Internship

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Experience Level

Entry Level

Qualifications

Pursuing or recently completed a degree in Hospitality, Business, or related fieldsA genuine passion for the hospitality sectorStrong analytical and problem-solving abilitiesExcellent communication and interpersonal skillsProficient in MS Office Suite (Excel, PowerPoint, Word)Able to thrive independently in a fast-paced environmentPrior hospitality experience is advantageous but not mandatory

About the job

Join our dynamic Executive Office & Operations Team as an Intern, where you will collaborate with senior executives, including the Chief Operating Officer, Deputy COO, and Director of Operational Excellence for Asia. This internship is designed to provide you with invaluable hands-on experience, supporting strategic initiatives, optimizing regional operations, executing projects, and driving continuous improvement.

If you have a passion for hospitality, a curiosity about the workings of global hotel groups, and a desire to contribute to impactful regional projects, this opportunity is perfect for you.

 

Your Responsibilities

Operational & Strategic Support

  • Coordinate follow-ups, prepare briefing materials, and maintain executive documentation
  • Assist in crafting leadership meeting presentations, dashboards, and action trackers
  • Conduct market and competitive analysis for new initiatives
  • Support the coordination of internal and external events

Project Coordination

  • Collaborate on cross-functional regional projects, including hotel openings
  • Monitor project timelines, deliverables, and meet stakeholder requirements

Process Improvement

  • Help streamline workflows and document essential processes
  • Develop templates, tools, and standard operating procedures to boost efficiency

Data & Insights

  • Gather and analyze performance data (KPIs, guest satisfaction scores, revenue trends)
  • Create clear, insightful reports and visual summaries

Collaboration & Communication

  • Engage with hotel teams, regional leaders, and external partners
  • Prepare presentations and briefs for senior stakeholders

Innovation & Trends

  • Stay updated on industry trends in sustainability, technology, and guest experiences

About Accor Group

Become part of the Accor Group, a thriving ecosystem encompassing over 5,500 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. As one of our 5,000+ Corporate Heartists®, you will have the opportunity to pursue your passion in the vibrant rhythm of the hospitality industry. Your unique personality is cherished here, with limitless opportunities for growth and development. Every action you take can positively influence the experiences of our customers, your colleagues, and the planet, as we lead the way in responsible hospitality. Join us as a Heartist®, and let your passion guide you into a world rich with enthusiasm.

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