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Operations Intern

VandervalkdienstencentrumBreukelen, Utrecht, NederlandNew
On-site Internship

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Experience Level

Entry Level

Qualifications

We are looking for a proactive and enthusiastic individual who is keen to learn and contribute to our team. Ideal candidates should possess strong organizational skills, a customer-focused mindset, and the ability to work collaboratively in a team environment.

About the job

Are you eager to contribute to the success of over 70 Van der Valk Hotels & Restaurants by supporting their growth and development? For September 2026, we are looking for an enthusiastic Service & Success Intern at Valk Service Center.

Your Internship

As a Service & Success Intern, you will be the indispensable link between our internal staff, the hotels, our guests, and the customers of the Valk Store. You will be responsible for a diverse range of tasks that often need to be executed simultaneously. With your organizational skills and ability to adapt quickly, you will ensure that operations run smoothly.

During your internship, you will support us in various areas that are essential for the seamless operation of our hotels. This includes working with systems such as the reservation system, the website, and the online check-in module. Additionally, you will assist in answering guest inquiries, for example, regarding the Valk Giftcard and the Valk Loyalty program.

Transforming hotel experiences into home experiences, thanks to you!

You will also play a vital role within the Valk Store, ensuring that guests can experience the unique Van der Valk feeling at home. You will advise customers, maintain contact with suppliers, and process incoming orders. Your dedication and enthusiasm will contribute to optimal service and an unforgettable guest experience, both online and offline.

Your Team

The Service & Success team consists of 12 motivated colleagues who serve as the connecting link between the hotels, guests, and other departments. Together, we ensure that hotels operate seamlessly and that guests always feel welcome and appreciated.

The Organization

Working at Van der Valk means being part of the most hospitable hotels in the Netherlands. Our ultimate goal is to see a radiant smile on our guests' faces! You will work at the Valk Service Center, the supporting organization for more than 70 Van der Valk hotels both domestically and internationally. In various teams such as Marketing, Revenue Management, and HR, we collaboratively support our hotels in the best possible way, all from our modern office in the beautiful Van der Valk Hotel in Breukelen.

About Vandervalkdienstencentrum

Vandervalkdienstencentrum is dedicated to providing exceptional support to the Van der Valk hotel chain, ensuring a hospitable and seamless experience for guests. With a focus on teamwork and service excellence, we strive to create environments where both our staff and guests thrive.

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