About the job
Operations Lead , Data Collection
Hayward, CA (On-site)
Join 1X, a pioneering company at the forefront of robotics technology, dedicated to creating humanoid robots that collaborate with humans to tackle labor shortages and drive innovation.
Role Overview
We are looking for a proactive and detail-oriented Operations Lead to spearhead cross-functional initiatives in our Data Collection department. This role is pivotal in managing our operational dependencies and execution systems.
Your responsibilities include identifying and resolving operational barriers affecting throughput, utilization, and quality. You will ensure that issues are well-defined, assigned to appropriate team members, tracked diligently, and resolved efficiently. While you will not manage operator performance directly, your role is critical in ensuring clarity and structural solutions to cross-functional challenges.
Escalations will be directed through the Director of Data Collection.
Key Responsibilities
- Own the Execution System: Maintain the master blocker and dependency tracker, ensuring every issue has a clear problem statement, owner, success criteria, and deadline. Drive consistent follow-up until resolution.
- Drive Cross-Functional Accountability: Convert operational gaps into structured requirements and align stakeholders across various teams including Fleet, Hardware, QA, and AI. Enforce timelines and proactively surface risks.
- Prevent Slippage: Identify potential risks ahead of deadlines, follow up on commitments, and prepare structured escalation summaries as needed.
- Close the Loop: Validate that solutions address root causes, minimize recurring issues through documentation, and strengthen inter-departmental operations.
