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Experience Level
Manager
Qualifications
Qualifications:A minimum of 3-5 years of experience as an Operations Manager. Remote work experience is highly preferred. Exceptional interpersonal skills with the ability to build relationships and influence key stakeholders. Capable of managing diverse tasks in alignment with business needs. Proficiency in English, both written and verbal. Intermediate proficiency in Microsoft Office and GSuite. Strong analytical and project management capabilities, with a keen eye for detail and a focus on flawless execution. Experience in the US Healthcare sector is essential. Medical-related experience is preferred. Willingness to work night shifts.
About the job
The Operations Manager plays a crucial role in guaranteeing exceptional service delivery to our clients by effectively leveraging strategies and resources. This position demands a strategic thinker who can utilize an array of tools to plan, analyze, and oversee departmental performance to foster growth and development.
Key Responsibilities:
Cultivating a company culture that promotes high performance and employee morale.
Developing and leading high-performing teams through comprehensive coaching and support.
Implementing and ensuring adherence to internal processes through quality control and KPI monitoring.
Training and supporting team members to effectively engage in the operations planning process.
Strategically planning and executing initiatives aimed at achieving growth through customer-centric collaboration, enhancing revenue through targeted business strategies.
Creating and managing projects aligned with the vision of the CEO and executive team.
Facilitating cross-functional collaboration across all business areas.
About Global Medical Virtual Assistants
Global Medical Virtual Assistants is a pioneering company dedicated to providing high-quality virtual assistance in the healthcare sector. We strive to empower our clients by offering exceptional services tailored to their unique needs.
Role Overview WNS Global Services seeks a Healthcare Operations Supervisor/Manager to guide daily operations for healthcare support teams in Quezon City. This leadership position focuses on maintaining high service standards and compliance across all activities. Main Responsibilities Supervise and mentor a team of healthcare professionals Oversee workflow an…
About the Role WNS Global Services is hiring a Healthcare Specialist (PHRN) for its Quezon City office. This position focuses on supporting clients with healthcare needs and guiding them through the healthcare system. The role calls for someone who brings both clinical knowledge and empathy to every interaction. What You Will Do Advocate for patients and ensure they receive appropriate care Provide healthcare support and guidance to clients Use professional expertise to help clients navigate healthcare processes Who We’re Looking For Registered Nurse (PHRN) credentials Background in patient care Strong commitment to helping others If healthcare is your calling and you have experience in patient care, consider joining our team in Quezon City.
Role Overview WNS Global Services is seeking a Healthcare Specialist (USRN) for its Quezon City office. This position calls for a licensed US Registered Nurse to support healthcare operations and contribute to better patient outcomes. What You Will Do Apply nursing knowledge to assist with healthcare processes Help maintain compliance with healthcare regulations Support the delivery of quality services to patients and partners Location This role is based in Quezon City.
Full-time|$800/yr - $800/yr|Remote|Remote — Quezon City, National Capital Region, Philippines
Join our dynamic team at Global Medical Virtual Assistants as a Medical Virtual Assistant. In this role, you will collaborate closely with healthcare providers and insurance companies to optimize patient care and ensure the seamless functioning of medical operations.Key Responsibilities:Handle inbound and outbound communications with patients, healthcare providers, and insurance companies regarding appointments and inquiries.Exhibit exceptional phone etiquette to foster positive interactions.Collect and verify patient medical histories through various Electronic Medical Records (EMR) systems including Cerner, Epic, AthenaNet/AthenaHealth, and NextGen.Confirm healthcare insurance coverage and eligibility for patients.Provide comprehensive administrative support, including data entry, appointment scheduling, email management, record management, and timekeeping.Assist with health promotion, care plan explanations, patient admissions, and front-desk triage.Serve as a primary liaison between patients and medical professionals, building strong relationships.Maintain compliance with HIPAA regulations to protect patient privacy.
Role Overview WNS Global Services is hiring for leadership positions within the Healthcare Operations division in Quezon City. These roles focus on guiding teams, managing daily operations, and driving improvements in healthcare service delivery. What You Will Do Oversee healthcare operations to maintain smooth, effective processes Implement strategies to increase efficiency and improve outcomes Lead and support teams to achieve quality goals Who We’re Looking For Experience managing operations, ideally in a healthcare setting Strong leadership skills and a focus on results Commitment to improving healthcare delivery
Full-time|$1.8K/yr - $1.8K/yr|Remote|Remote — Quezon City, Metro Manila, Philippines
The Operations Manager plays a crucial role in guaranteeing exceptional service delivery to our clients by effectively leveraging strategies and resources. This position demands a strategic thinker who can utilize an array of tools to plan, analyze, and oversee departmental performance to foster growth and development.Key Responsibilities:Cultivating a company culture that promotes high performance and employee morale.Developing and leading high-performing teams through comprehensive coaching and support.Implementing and ensuring adherence to internal processes through quality control and KPI monitoring.Training and supporting team members to effectively engage in the operations planning process.Strategically planning and executing initiatives aimed at achieving growth through customer-centric collaboration, enhancing revenue through targeted business strategies.Creating and managing projects aligned with the vision of the CEO and executive team.Facilitating cross-functional collaboration across all business areas.
Join our dynamic team at Accor Hotels as a Bar Supervisor, where you'll play an integral role in creating exceptional guest experiences. As a Bar Supervisor, you will oversee daily bar operations, manage staff, and ensure the highest standards of service and product quality.
Full-time|On-site|Quezon City, Metro Manila, Philippines
Work Location: 100% Onsite (Centris, Quezon City)About the Role: As the Chief Radiologic Technologist - Supervisor, you will lead a dedicated team of radiologic technologists, ensuring the delivery of high-quality imaging services. Your role is crucial in maintaining compliance with safety protocols while enhancing patient care and operational efficiency.Key Responsibilities:Oversee the radiologic technologist team, ensuring adherence to regulatory and safety standards.Design and implement departmental policies to optimize workflow and improve patient experience.Manage patient scheduling effectively to reduce wait times and enhance service delivery.Collaborate closely with healthcare professionals to provide accurate imaging services for effective patient diagnosis.
About the Role WNS Global Services is hiring for multiple positions within our recruitment team in Quezon City, including HR Recruiter, Recruitment Supervisor, and Recruitment Manager. These roles are central to bringing skilled professionals into our organization. What You Will Do Manage the end-to-end recruitment process, from sourcing candidates through interviews and onboarding. Develop and refine recruitment strategies to attract qualified talent. Work closely with department heads to understand current and future staffing needs. Ensure candidates have a smooth and professional experience throughout the hiring process. Who We’re Looking For Experience in recruitment or human resources roles. Strong communication and organizational skills. Ability to collaborate with teams and adapt to changing hiring needs. Attention to detail and a focus on delivering results. If you have a talent for identifying great people and enjoy building teams, consider joining WNS Global Services in Quezon City.
Engage in the recruitment and training of store-level and middle-management staff across the brand.Coordinate and supervise the work schedules of branch personnel to ensure optimal performance.Conduct timely and constructive performance evaluations.Manage employee discipline and termination processes in line with company policies.Set clear quantitative and qualitative performance metrics to assess and enhance company efficiency and effectiveness.Analyze existing business procedures for continuous improvement.Ensure a safe and conducive work environment for all employees.Implement operational policies and procedures to enhance daily operations.Oversee sales activities, purchasing, and inventory management, ensuring alignment with leadership goals.Plan, direct, and monitor the budget and sales costs for each brand to meet financial targets.Effectively communicate new policies and procedures to branch personnel.Enhance customer service and satisfaction through strategic changes in policies and procedures.Foster collaboration and coordination among operations and other departments.Represent the organization positively to employees, customers, and the wider community.
We are seeking an experienced Accounting Supervisor to join our dynamic team at Accor Hotels in Quezon City. In this role, you will oversee the accounting operations, ensuring compliance with company policies and financial regulations. Your expertise will guide the team in maintaining accurate financial records and producing timely financial reports.As an Accounting Supervisor, you will also be responsible for supervising and mentoring junior accounting staff, driving efficiency in processes, and collaborating with other departments to support the hotel’s financial objectives.
Join Accor Hotels as an Engineering Supervisor, where you will lead a team dedicated to maintaining our high standards of service and facility management. Your expertise will ensure that all engineering projects are completed efficiently, on time, and within budget while upholding safety and operational standards.
Join Accor Hotels as an Engineering Supervisor and lead our engineering team to ensure the highest standards of maintenance and operational efficiency. You will be pivotal in overseeing engineering projects, ensuring compliance with safety regulations, and managing team performance. Your leadership will contribute to creating exceptional guest experiences.
Join WNS Global Services as a Senior Group Manager - Operations and lead innovative operational strategies that drive efficiency and growth.In this pivotal role, you will oversee a team of managers and ensure operational excellence across various departments. Your expertise will be crucial in developing processes that enhance productivity and customer satisfaction.
Role Overview WNS Global Services is hiring a Senior Group Manager - Operations for its Quezon City location. This leader will guide the operations team, shape operational strategies, and focus on efficiency gains. The position plays a key part in delivering high-quality service to clients and building a culture centered on excellence and ongoing improvement.
Join our energetic team at Radisson Hotel Group as an Income Audit Supervisor. We are looking for individuals who possess not only skills and talents but also a strong character and a passion for creating unforgettable guest experiences. We believe that a proactive mindset is essential in anticipating guest needs, supporting your department, and consistently delivering exceptional service.In this role, you will leverage your financial expertise and detail-oriented approach to elevate our Finance Team's operations. Your dedication to accuracy, strategic financial planning, and effective collaboration with team members will enhance our financial processes.Key responsibilities include:Participate in formulating and executing business strategies aligned with the hotel’s mission and vision.Develop and implement revenue accounting strategies that support the hotel’s objectives and internal control practices.Regularly monitor performance metrics and adjust strategies as needed.Provide management with insightful revenue reports to inform decision-making.Ensure adherence to established Policies and Procedures and conduct training for staff development.Audit room income postings and charges:Conduct daily audits of revenue reports from the PMS across all revenue streams (Rooms, F&B, Telephone, Internet, and OOD).Verify and reconcile daily charges across departments to individual folios, master accounts, and house accounts.Balance room audits with the night audit’s summary.Review all PMS revenue adjustments, paid outs, and cash refunds.Execute nightly processing sequences for seamless operation.Manage transaction code creation and modifications within the Opera system.Perform monthly bank audits on safety deposit boxes on a random schedule.Audit food and beverage income postings and charges:Record and balance all food and beverage income.Audit daily cashier’s reports and credit card transactions for F&B.Ensure guest ledger postings align with restaurant and guest ledgers.Conduct daily audits of POS void transactions and employee meals.Verify banquet charges before posting, ensuring accuracy and compliance with event orders.Perform open check tests across all outlets.Conduct monthly bank audits on safety deposit boxes.Review credit card vouchers for accuracy in imprints, authorizations, and amounts:Prepare and transmit credit card deposits.Process all city ledger transactions for the Finance Department.
Full-time|On-site|Quezon City, Metro Manila, Philippines
Work Setup: OnsiteWork Location: Cubao, Quezon CityShift: Monday-Friday; 8pm - 5am or 11pm - 8am (final schedule to be discussed with the Hiring Manager); Fixed weekends offEssential Requirements:Minimum of 2 years of relevant experienceProven ability to manage multiple teams simultaneously, including compliance and performance oversightFamiliarity with technology productsExperience in the BPO industry, specifically with B2B clients in the US marketExceptional English communication skillsCollege education with Transcript of Records (TOR)Key Responsibilities:Oversee daily operations across Product, Project, IT, and Accounting teams to ensure optimal performance in alignment with organizational objectives.Assess operational processes to identify areas for growth and lead cross-functional projects to ensure timely completion.Collaborate with IT and Accounting departments to enhance systems and maintain financial accuracy.Create and implement operational policies, manage resources and timelines, and encourage continuous improvement initiatives.Promote effective communication and teamwork to build a cohesive, high-achieving organization.
Full-time|On-site|Quezon City, Metro Manila, Philippines
About UsLove, Bonito stands as Southeast Asia's premier womenswear brand, dedicated to empowering women to embrace their confidence through style. Established in 2010 in Singapore, we've transformed from a modest online startup into a thriving multi-channel enterprise with over 20 stores across Asia and a robust online presence.As we embark on our next decade, we aim to broaden our horizons through new categories, market expansions, wholesale partnerships, and brand acquisitions. Our evolution is towards creating a next-generation regional consumer group that harmoniously integrates passion with performance, and creativity with technology.At our core, we are a vibrant community of builders, dreamers, and doers who believe that culture transcends mere words—it’s reflected in our daily actions. We prioritize agility, curiosity, and bold innovation in both ideas and people. Here, you will find a supportive community that encourages your growth, entrusts you with leadership opportunities, and celebrates your unique contributions. Together, we are shaping the future of Asian brands, reaching from Southeast Asia to the global stage.Why Join Us?At Love, Bonito, you will contribute to more than just a job—you'll be part of a movement. We are cultivating an organization that is lean, bold, and heartfelt—where every individual has the opportunity to make a meaningful impact. Here’s what awaits you:Purpose with Performance: We are committed to building a world-class Asian brand that competes on a global scale, holding ourselves to high standards of purpose, integrity, grit, and excellence. Join us if you are passionate about delivering exceptional customer service and creating a tangible impact!Real Growth: Known for our dynamic and fast-paced environment, you will be encouraged to learn rapidly, step beyond your comfort zone, and collaborate with individuals who challenge and uplift you. If you seek a comfortable and fully structured setup, this may not be the place for you—but if you are eager to build, innovate, and make a difference, welcome aboard!Culture at Our Core: If you prefer an environment free from corporate formalities, you will thrive here. We lead with empathy, value individuality, and understand that outstanding work stems from trust—not titles. We champion teamwork and effective collaboration because we believe that together, we can achieve more. If this resonates with your values, consider joining #TeamLB!Join us as we redefine the essence of building a lasting global consumer group.The RoleIn light of our upcoming growth and profitability phase, we are seeking a Retail Store Supervisor to enhance our workforce, culture, and future.
About the Role WNS Global Services is hiring for support roles in Training, Workforce, and Operations Leadership based in Libis, Quezon City. These positions focus on guiding teams, mentoring colleagues, and supporting operational goals that help deliver strong service to our clients. What You Will Do Lead and mentor team members in training, workforce management, or operations Promote operational excellence and support service delivery Contribute to ongoing process improvements Who We’re Looking For Experience or interest in training, workforce management, or operations leadership Comfort working in a busy, client-focused setting Commitment to continuous improvement and team development These roles offer the chance to make a real impact across our teams and client relationships.
About the Role WNS Global Services is hiring for Operations Leadership roles focused on the travel sector in Quezon City. These positions involve guiding teams, improving processes, and supporting a culture of ongoing growth. What You Will Do Lead and support teams within travel operations Shape and execute strategies that improve customer experience and operational efficiency Champion continuous improvement initiatives Who We’re Looking For We seek professionals with experience in operations leadership, especially those comfortable working in environments where priorities can shift quickly. Strong communication and a focus on both people and process improvement will help drive success in this role.
