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Experience Level
Manager
Qualifications
Qualifications:A minimum of 3-5 years of experience as an Operations Manager. Remote work experience is highly preferred. Exceptional interpersonal skills with the ability to build relationships and influence key stakeholders. Capable of managing diverse tasks in alignment with business needs. Proficiency in English, both written and verbal. Intermediate proficiency in Microsoft Office and GSuite. Strong analytical and project management capabilities, with a keen eye for detail and a focus on flawless execution. Experience in the US Healthcare sector is essential. Medical-related experience is preferred. Willingness to work night shifts.
About the job
The Operations Manager plays a crucial role in guaranteeing exceptional service delivery to our clients by effectively leveraging strategies and resources. This position demands a strategic thinker who can utilize an array of tools to plan, analyze, and oversee departmental performance to foster growth and development.
Key Responsibilities:
Cultivating a company culture that promotes high performance and employee morale.
Developing and leading high-performing teams through comprehensive coaching and support.
Implementing and ensuring adherence to internal processes through quality control and KPI monitoring.
Training and supporting team members to effectively engage in the operations planning process.
Strategically planning and executing initiatives aimed at achieving growth through customer-centric collaboration, enhancing revenue through targeted business strategies.
Creating and managing projects aligned with the vision of the CEO and executive team.
Facilitating cross-functional collaboration across all business areas.
About Global Medical Virtual Assistants
Global Medical Virtual Assistants is a pioneering company dedicated to providing high-quality virtual assistance in the healthcare sector. We strive to empower our clients by offering exceptional services tailored to their unique needs.
Full-time|On-site|Quezon City, Metro Manila, Philippines
About Love, BonitoLove, Bonito stands as Southeast Asia’s premier womenswear label, dedicated to empowering women to express their confidence through fashion. Founded in 2010 in Singapore, we have transformed from a modest online venture into a robust multi-channel enterprise, boasting over 20 locations across Asia along with a thriving online platform.Looki…
Full-time|On-site|Quezon City, Metro Manila, Philippines
About UsLove, Bonito stands as Southeast Asia's premier womenswear brand, dedicated to empowering women to embrace their confidence through style. Established in 2010 in Singapore, we've transformed from a modest online startup into a thriving multi-channel enterprise with over 20 stores across Asia and a robust online presence.As we embark on our next decade, we aim to broaden our horizons through new categories, market expansions, wholesale partnerships, and brand acquisitions. Our evolution is towards creating a next-generation regional consumer group that harmoniously integrates passion with performance, and creativity with technology.At our core, we are a vibrant community of builders, dreamers, and doers who believe that culture transcends mere words—it’s reflected in our daily actions. We prioritize agility, curiosity, and bold innovation in both ideas and people. Here, you will find a supportive community that encourages your growth, entrusts you with leadership opportunities, and celebrates your unique contributions. Together, we are shaping the future of Asian brands, reaching from Southeast Asia to the global stage.Why Join Us?At Love, Bonito, you will contribute to more than just a job—you'll be part of a movement. We are cultivating an organization that is lean, bold, and heartfelt—where every individual has the opportunity to make a meaningful impact. Here’s what awaits you:Purpose with Performance: We are committed to building a world-class Asian brand that competes on a global scale, holding ourselves to high standards of purpose, integrity, grit, and excellence. Join us if you are passionate about delivering exceptional customer service and creating a tangible impact!Real Growth: Known for our dynamic and fast-paced environment, you will be encouraged to learn rapidly, step beyond your comfort zone, and collaborate with individuals who challenge and uplift you. If you seek a comfortable and fully structured setup, this may not be the place for you—but if you are eager to build, innovate, and make a difference, welcome aboard!Culture at Our Core: If you prefer an environment free from corporate formalities, you will thrive here. We lead with empathy, value individuality, and understand that outstanding work stems from trust—not titles. We champion teamwork and effective collaboration because we believe that together, we can achieve more. If this resonates with your values, consider joining #TeamLB!Join us as we redefine the essence of building a lasting global consumer group.The RoleIn light of our upcoming growth and profitability phase, we are seeking a Retail Store Supervisor to enhance our workforce, culture, and future.
Full-time|On-site|Quezon City, Metro Manila, Philippines
About UsLove, Bonito stands as Southeast Asia’s premier womenswear brand, dedicated to empowering women to express confidence through fashion. Founded in 2010 in Singapore, we have evolved from a modest online startup into a multi-channel retailer with over 20 stores across Asia and a robust online presence.In the coming decade, we aim to expand into new categories, markets, wholesale collaborations, and brand acquisitions. We are transforming into a next-generation regional consumer group that merges passion with performance, creativity with technology.Our team comprises builders, dreamers, and doers who believe that culture is more than just words; it is reflected in our daily actions. We move swiftly, remain inquisitive, and boldly invest in ideas and individuals we trust. Within our community, you will find challenges that encourage growth, opportunities to lead, and a celebration of your unique self. Together, we are shaping the future of Asian brands from Southeast Asia to the global stage.Why Join Us?At Love, Bonito, you will be more than an employee; you will be part of a movement. We are crafting an organization that is agile, courageous, and heartfelt, where everyone can make a significant impact. Here’s what you can anticipate:Purpose and Performance: We are creating a world-class Asian brand that competes on a global scale. We maintain high standards and operate with integrity, resilience, and excellence. Join us if you are committed to exceptional customer service and are passionate about creating real change!Genuine Growth: Known for our dynamic and fast-paced environment, you will be encouraged to learn quickly, step outside your comfort zone, and collaborate with individuals who challenge and support you equally. If you seek a structured, comfortable setup, this may not be the place for you. However, if you are eager to build, shape, and make an impact, we welcome you!Culture at Our Core: If you desire an environment free from corporate jargon, you’ll feel at home here. We lead with empathy, celebrate individuality, and believe that excellence stems from trust rather than titles. Teamwork and effective collaboration are vital to our success — when we run together, we go further. If this resonates with you, join us and be part of #TeamLB!Join us as we redefine what it means to build a sustainable global consumer group.
Full-time|On-site|Quezon City, Metro Manila, Philippines
About UsLove, Bonito stands as Southeast Asia's premier womenswear brand, dedicated to empowering women through fashion. Established in 2010 in Singapore, we have transformed from a modest online startup into a multi-channel enterprise with over 20 locations across Asia and a robust online platform.As we look toward the next decade, our ambition is to expand into new categories, markets, and strategic partnerships. We're evolving into a next-generation consumer group that seamlessly integrates heart with performance and creativity with technology.Our team is composed of builders, dreamers, and doers who understand that culture is more than just words; it's about our daily actions. We embrace rapid innovation, foster curiosity, and take bold risks on ideas and individuals we believe in. Join us to help shape the future of Asian brands, reaching from Southeast Asia to a global audience.Why Join Us?At Love, Bonito, your role will extend beyond mere responsibilities—you'll be part of a movement. We strive to create an organization that is lean, bold, and compassionate, where every member can make a significant impact. Here’s what you can look forward to:Purpose with Performance: We are building a world-class Asian brand with global aspirations. We uphold high standards and operate with integrity, grit, and excellence. Join us if you are committed to outstanding customer service and creating meaningful impact!Real Growth: Our environment is dynamic and fast-paced. Expect to learn quickly, step out of your comfort zone, and collaborate with individuals who will both challenge and support you. If you are ready to build, innovate, and make a difference, we want you!Culture at Our Core: If you prefer an environment free of corporate pretense, you will thrive here. We lead with empathy, celebrate individuality, and believe in the power of trust over titles. We value teamwork and collaboration—when we work together, we achieve more. If this resonates with you, come join #TeamLB!Together, we are redefining what it means to construct a lasting global consumer brand.
Full-time|On-site|Quezon City, Metro Manila, Philippines
Love, Bonito is hiring a Senior Retail Associate for its Quezon City location in Metro Manila. This position focuses on delivering attentive customer service and helping to create a welcoming atmosphere on the sales floor. Senior Retail Associates play a key role in assisting shoppers, answering product questions, and ensuring the store runs smoothly each day. Key responsibilities Guide customers through their shopping experience, offering product suggestions and styling tips as needed Engage with shoppers to support sales targets and highlight store promotions Keep merchandise organized and ensure the store remains well-stocked and visually appealing Process transactions accurately at the cash register Address and resolve customer concerns in a timely and professional manner Location The role is based in Quezon City, Metro Manila, Philippines.
Role Overview Kenangan Coffee, part of the Fredley Group of Companies, is hiring a Store Manager for its Quezon City location. This role leads the store team and keeps daily operations running smoothly. Main Responsibilities Oversee daily store operations Support and guide team members Maintain high standards for customer service Work to achieve sales targets and support business growth What Success Looks Like Customers leave satisfied and eager to return The team works together efficiently and positively Sales goals are met or exceeded This position is based in Quezon City.
We are seeking a dedicated and experienced Security Manager to join our team at RHG. The ideal candidate will be responsible for overseeing and implementing security protocols and ensuring the safety of personnel and assets. This role requires strong leadership skills, attention to detail, and the ability to respond effectively to security incidents.The Security Manager will work closely with other departments to develop and enforce security policies while maintaining compliance with local regulations. If you are passionate about security management and have a track record of successful security operations, we want to hear from you!
Join our dynamic team as a Managing Editor, where you will oversee a talented group of editors and our studio team to create compelling content for our clients. You will play a pivotal role in defining the content calendar for upcoming projects and managing our WordPress-based newsroom model. Your responsibilities will include:Leading the production of high-quality written content and engaging videos on a monthly basis.Planning and coordinating article production while ensuring that all imagery meets our quality standards.Acting as the primary liaison with clients, attending meetings, and managing day-to-day interactions.Ensuring production deadlines are met for our Indonesian food website.Writing SEO-optimized articles and producing engaging recipe and tasting videos in collaboration with clients.Organizing internal processes between teams and freelancers to streamline operations.Collaborating with the GPC team on project design, including site sessions, category alignment, SEO guidelines, and content execution.Implementing and evaluating content strategies to meet market targets and KPIs.Maintaining brand integrity by upholding the highest quality standards in all content.Working closely with the studio team to ensure photoshoots align with client requirements.
Join Accor Hotels as a MICE Manager, where you will lead our Meetings, Incentives, Conferences, and Exhibitions initiatives. Your expertise will help create unforgettable experiences for our clients and establish lasting relationships within the industry.
Full-time|$1.8K/yr - $1.8K/yr|Remote|Remote — Quezon City, Metro Manila, Philippines
The Operations Manager plays a crucial role in guaranteeing exceptional service delivery to our clients by effectively leveraging strategies and resources. This position demands a strategic thinker who can utilize an array of tools to plan, analyze, and oversee departmental performance to foster growth and development.Key Responsibilities:Cultivating a company culture that promotes high performance and employee morale.Developing and leading high-performing teams through comprehensive coaching and support.Implementing and ensuring adherence to internal processes through quality control and KPI monitoring.Training and supporting team members to effectively engage in the operations planning process.Strategically planning and executing initiatives aimed at achieving growth through customer-centric collaboration, enhancing revenue through targeted business strategies.Creating and managing projects aligned with the vision of the CEO and executive team.Facilitating cross-functional collaboration across all business areas.
Role Overview WNS Global Services is hiring a Transactional Quality Manager - Deputy / Group Manager based in Quezon City. This position leads quality assurance for transactional services, focusing on maintaining and improving service standards. What You Will Do Oversee quality assurance processes for transactional operations Work with cross-functional teams to identify areas for improvement Develop and implement strategies to boost performance and customer satisfaction Ensure services consistently meet established quality benchmarks Location Quezon City
Join WNS Global Services as a Senior Group Manager - Operations and lead innovative operational strategies that drive efficiency and growth.In this pivotal role, you will oversee a team of managers and ensure operational excellence across various departments. Your expertise will be crucial in developing processes that enhance productivity and customer satisfaction.
Join the Fredley Group of Companies as a Key Account Manager in the Food & Beverages sector! In this pivotal role, you will build and maintain strong relationships with our key clients, driving sales growth and ensuring customer satisfaction. You will be responsible for identifying new business opportunities, developing account strategies, and collaborating with cross-functional teams to achieve our business goals.
Full-time|$1.6K/yr - $1.6K/yr|Remote|Remote — Quezon City, National Capital Region, Philippines
As a Client Services Manager at Global Medical Virtual Assistants, you will lead and inspire a dedicated team of virtual assistants. Your primary responsibility will be to align the performance of our virtual assistants with the expectations of our esteemed clients, ensuring satisfaction and operational excellence.Key Responsibilities:Overseeing daily operations, planning, and problem-solving for Medical Client-VA teams to achieve client-set targets.Collaborating with clients to develop task lists aimed at enhancing productivity and profitability for their businesses and Client-VA relationships.Assisting clients in expanding their businesses by leveraging the diverse services offered by Global Medical.Managing relationships between Medical Clients and their virtual assistants, addressing needs, and ensuring high-quality service delivery.Proactively mitigating concerns, anticipating growth, identifying trends, and handling escalations and negotiations as needed.
Full-time|On-site|Quezon City, Metro Manila, Philippines
Work Setup: OnsiteWork Location: Cubao, Quezon CityShift: Monday-Friday; 8pm - 5am or 11pm - 8am (final schedule to be discussed with the Hiring Manager); Fixed weekends offEssential Requirements:Minimum of 2 years of relevant experienceProven ability to manage multiple teams simultaneously, including compliance and performance oversightFamiliarity with technology productsExperience in the BPO industry, specifically with B2B clients in the US marketExceptional English communication skillsCollege education with Transcript of Records (TOR)Key Responsibilities:Oversee daily operations across Product, Project, IT, and Accounting teams to ensure optimal performance in alignment with organizational objectives.Assess operational processes to identify areas for growth and lead cross-functional projects to ensure timely completion.Collaborate with IT and Accounting departments to enhance systems and maintain financial accuracy.Create and implement operational policies, manage resources and timelines, and encourage continuous improvement initiatives.Promote effective communication and teamwork to build a cohesive, high-achieving organization.
Role overview The Senior Group Manager - Transactional Quality at WNS Global Services will play a key role in driving quality across transactional operations in Quezon City. This leader will shape and guide quality initiatives, maintain compliance with industry standards, and influence best practices within multiple teams. Responsibilities Oversee and refine quality measures for transactional processes, ensuring consistency and accuracy. Collaborate with cross-functional teams to identify areas for improvement and implement changes. Monitor key performance metrics to confirm that high standards are consistently achieved. Support compliance activities and ensure alignment with industry requirements. Drive quality initiatives that help deliver strong results for clients.
Key Responsibilities:Oversee and optimize daily departmental operations.Drive franchising and business development strategies.Evaluate and report on the success of franchising campaigns.Collect and analyze business metrics, creating comprehensive reports for senior management.Collaborate with executive leadership, marketing teams, and department heads to formulate franchising strategies for our brands.Identify and assess new market opportunities and potential franchise locations.Ensure franchise compliance with brand standards, operational procedures, and promotional guidelines.Perform additional tasks as assigned.
Full-time|On-site|Quezon City, Metro Manila, Philippines
Join a dynamic and rapidly expanding creative agency as an Account Manager. This role offers the chance to foster client relationships and spearhead impactful campaigns spanning events, branding, and content creation.Company Overview:Our client is a vibrant creative agency dedicated to crafting compelling success narratives. They are passionate about innovative ideas and campaigns that achieve results. With a focus on public relations, they aim to build brands from the ground up through a strategic, hands-on approach—no shortcuts here! Role Summary:We are searching for a commercially savvy Account Manager to enhance client relationships and drive transformative campaigns in PR, events, and brand activations. This position transcends basic client servicing; you will take ownership of accounts, ensuring projects are not only creatively exceptional but also financially sound and growth-oriented. Key Responsibilities:1. Client Leadership & Relationship ManagementAct as the primary liaison for assigned accounts.Establish strong, enduring client partnerships founded on trust and transparency.Lead client meetings, presentations, and essential communications.Manage escalations adeptly and maintain the agency's professional integrity.2. Strategic Direction & Campaign ManagementConvert client briefs into clear strategic directives for internal teams.Align project teams on goals, deliverables, and priorities.Guarantee campaigns meet high creative and operational standards.Oversee timelines and significant project milestones.Ensure client briefs are transformed into cohesive internal plans for all stakeholders.Proactively track project progress (timeline, budget, deliverables) and identify potential risks or delays.Simultaneously manage visibility across multiple projects (typically 4–6 accounts depending on complexity). 3. Account Growth & Revenue DevelopmentSeek upselling and cross-selling opportunities.Proactively suggest campaign extensions and innovative initiatives.Maintain visibility of potential opportunities within accounts.Contribute to new business endeavors as required.Explore new business avenues through networking, industry events, and exposure (a plus).
The Franchise Relations Manager at Fredley Group of Companies plays a key role in supporting franchise partners throughout the organization. Based in Quezon City, this position centers on fostering strong, ongoing relationships with franchisees and ensuring their needs are addressed promptly. Main responsibilities Keep communication lines open with franchisees to share updates and respond to questions Offer day-to-day operational support and address partner concerns as they arise Track compliance with company policies and encourage adherence to established standards Contribute to the creation and revision of training materials for franchisees Assist in resolving issues related to franchise operations Location This role is based on-site in Quezon City.
