Operations Staff - Office Based in Makati

Kirin Holdings Company, LimitedManila

On-site Full-time

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Experience Level

Entry Level

Qualifications

The ideal candidate should possess a keen attention to detail, strong organizational skills, and the ability to work in a fast-paced environment. Previous experience in operations or administrative support is preferred but not required. A proactive approach to problem-solving and excellent communication skills are essential.

About the job

Join Kirin, a leading innovator in the food and beverage industry, as our Operations Staff in Makati. In this pivotal role, you will contribute to our operational excellence by assisting with various administrative tasks, ensuring smooth day-to-day operations, and collaborating with team members to enhance productivity. This position offers an exciting opportunity to grow your career in a dynamic environment.

About Kirin Holdings Company, Limited

Kirin Holdings Company, Limited is a global leader in the food and beverage sector, committed to delivering high-quality products that enhance the lives of our consumers. With a rich heritage and a focus on innovation, Kirin aims to create a sustainable future through its diverse portfolio and responsible business practices.

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Wrist Inc.

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Wrist Inc. is seeking a dynamic and strategic Head of Operations to lead our operational initiatives in Manila. In this executive role, you will be responsible for overseeing daily operations, developing long-term strategies, and ensuring operational excellence across all departments. The ideal candidate will have a proven track record in managing teams, str…

Feb 9, 2026

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Head of Customer Support in Manila

SafetyCulture

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Why join us?At SafetyCulture, we're not your average tech company. While we do provide catered lunches, exciting team events, and a pet-friendly office, the real reason our employees join us is our mission.Our dedicated team, comprising nearly a thousand members, is committed to enhancing both our product and our customers' experiences. At SafetyCulture, you will frequently hear, “yes, let’s give it a shot” instead of “that’s not how we do things here.”We are developing innovative tools aimed at improving the work lives of the 3 billion individuals who drive the world forward - from factory operators to truck drivers and store assistants. We combine the reach and innovation of a large tech company with a nimble approach that eliminates bureaucratic delays. Our teams are composed of smart and experienced individuals who tackle real challenges efficiently.While our business scale is significant, each employee has a real stake in its success. Every full-timer receives equity, ensuring that when we grow, you grow too. We acknowledge our imperfections, but we are focused on scaling smartly, driven by operational maturity, a clear vision, and a strong emphasis on AI.This is your chance to make a substantial impact in a senior leadership role overseeing customer support operations in Manila, reporting directly to our Global Head of Customer Support. This pivotal “manager of managers” position is tailored for a leader who can seamlessly integrate global strategies with local execution. You will play a crucial role in our support transformation, utilizing AI and data to provide an exceptional customer experience while collaborating effectively with our offices in Australia, EMEA, and the US.As a senior member of our Manila office, you will join the local leadership team and share responsibility for the overall health, culture, and performance of our Manila hub. You will also need to collaborate with global leaders in various functions, such as Customer Success, Finance, and Marketing, to ensure local engagement aligns with global objectives. Together with our People & Culture team, you will oversee the culture and employee engagement within the Manila hub.

Mar 5, 2026

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Head of Customer Operations - B2B SaaS (Remote/Hybrid)

Momos

Full-time|Hybrid|Manila, Metro Manila, Philippines

About Us:Momos is an innovative and rapidly expanding company with its headquarters based in Singapore and the United States. As we pursue our ambitious growth strategy, we are excited to broaden our operations throughout the APAC region. Our core mission is to empower our brands to foster happiness among their customers at every location using advanced AI technology.At Momos, we are the premier Customer Experience Management Platform for multi-location brands. We collaborate with notable brands such as Shake Shack and Baskin Robbins, enhancing their entire customer lifecycle and automating processes with cutting-edge AI solutions. Today, we take pride in being the trusted partner for businesses worldwide. If you are driven, enthusiastic, and eager to contribute to a mission-focused company, we would love to welcome you to our team.About the Role:As the Head of Customer Operations, you will oversee the comprehensive customer operations function at Momos. Your leadership will be pivotal in scaling the Customer Operations team, establishing how we engage and support our merchants, and creating the systems, processes, and cultural framework necessary to deliver outstanding support at scale.This role uniquely combines leadership, operational excellence, and customer strategy.We seek an individual who can think strategically, execute hands-on, and cultivate a high-performing team within a rapidly scaling environment.Key Responsibilities:Team Leadership and DevelopmentLead, mentor, and develop the Customer Operations teamFoster a high-performance culture centered on ownership, accountability, and continuous improvementEstablish hiring strategies, team structure, and career progression pathwaysCustomer Operations Strategy OwnershipDefine the long-term vision and strategic direction for Customer OperationsIdentify and address gaps in the current customer experienceAlign operations with organizational growth and product prioritiesProcess OptimizationDesign and implement scalable support workflows across all communication channelsMonitor and enhance key support metrics including response time, resolution time, and customer satisfaction (CSAT)Initiate strategies that minimize support volume through proactive and intelligent supportAI & Automation UtilizationIntegrate AI and automation into support workflows to enhance efficiency and quality of responsesSpot opportunities to minimize manual tasks and identify issues earlyStay informed of the latest trends in support tools and AI advancementsCross-Department CollaborationCollaborate closely with Product, Sales, and Onboarding teamsTransform customer feedback into actionable insights for product and business enhancementsEnsure robust cross-functional alignment around customer experience priorities

Mar 30, 2026

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Junior Operations Associate

Adventus

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Join our dynamic team at Adventus as a Junior Operations Associate. In this exciting role, you will support various operational tasks, ensuring smooth processes and assisting with day-to-day management. If you are a proactive individual looking to grow in a fast-paced environment, we want to hear from you!

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Business Operations Coordinator

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Full-time|On-site|Manila

About the Role Outsourced Staff is hiring a Business Operations Coordinator in Manila. This position helps keep daily operations on track and supports efforts to make our processes smoother and more efficient. What You Will Do Assist with organizing and refining business operations Support teams by identifying ways to improve workflows Help monitor and report on operational performance What We Look For Strong analytical skills Careful attention to detail Interest in improving business processes

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Fulfillment Operations Team Lead

HelloFresh

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The RoleAt HelloFresh, you will join a vibrant team dedicated to innovation and harnessing cutting-edge technology to deliver outstanding experiences. We foster a culture rooted in collaboration, continuous development, and a pursuit of excellence. This is your chance to engage in meaningful projects, enhance your skills, and evolve within a nurturing atmosphere that celebrates diverse viewpoints and backgrounds.The Fulfillment Operations Team Lead plays a pivotal role in supervising and executing high-volume recurrent and ad-hoc fulfillment operations for the sales and marketing partnerships teams. You will lead a team of Fulfillment Operations Specialists, ensuring that tasks are completed accurately, efficiently, and punctually through effective prioritization, quality control, and robust communication.We invite passionate individuals who can contribute their unique talents and insights. If you believe you would thrive in this role, even if you don’t meet every criterion, we encourage you to apply!

Feb 24, 2026

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Operations Manager

Flexport

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Flexport is seeking a dynamic and results-driven Operations Manager to lead our logistics operations in Manila. In this role, you will be responsible for overseeing daily operations, optimizing processes, and ensuring exceptional service delivery. You will work closely with cross-functional teams to implement innovative solutions that enhance efficiency and contribute to the growth of our organization.

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Operations Supervisor - Healthcare Billing (Remote)

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About the Company Our client operates a leading platform that connects Nurse Practitioners (NPs) with collaborating physicians across the United States. By streamlining a complex process, their service helps NPs meet state requirements and confidently launch their practices. The company is profitable, founder-led, and currently supports over 1,300 active providers nationwide. Role Overview The Operations Supervisor - Healthcare Billing will lead daily operations for the Billing and Customer Service teams. Reporting to the Director of Operations, this role acts as the main link between frontline staff and senior management. The supervisor is responsible for bringing structure, accountability, and consistency to a growing startup environment. Main Responsibilities Directly manage the Billing team and Customer Service Representatives Oversee daily workflows and ensure tasks are completed accurately and on time Monitor adherence to established processes and assign task ownership Serve as the first escalation point for team questions and customer-related issues Work with the Director of Operations to design workflows, improve processes, and enhance systems Collaborate with the Quality & Training Lead to identify training needs and address quality gaps Represent the Operations team in the absence of the Director of Operations What Success Looks Like Strong leadership presence and operational discipline Ability to manage personnel while ensuring effective execution of daily tasks Skill in transforming loosely defined tasks into structured, repeatable systems Adaptability in a service-driven, rapidly growing organization Ownership of daily operations, freeing up senior leadership for strategic work Location and Work Arrangement This is a remote position based in Manila, Metro Manila, Philippines.

Apr 18, 2026

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Senior Operations Associate at Adventus | Manila

Adventus

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Join Adventus, a leading provider of Information and Communications Technology (ICT) solutions and services with a global presence. We empower organizations to achieve transformative results by implementing innovative solutions and strategic services, ensuring they thrive in today’s fiercely competitive market.With a robust network of technology partners, unparalleled domain expertise, and a commitment to delivering exceptional value, we consistently exceed our customers' expectations.

Dec 18, 2025

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Fulfillment Operations Specialist

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About the RoleJoin our innovative team at HelloFresh, where we prioritize creativity and the use of cutting-edge technology to deliver exceptional customer experiences. Our collaborative culture fosters continuous growth and excellence, allowing you to engage in meaningful projects and develop your skillset in a supportive environment that values diverse perspectives.As a Fulfillment Operations Specialist, you will play a crucial role in supporting our Sales and Marketing Partnerships teams. Your responsibilities will include executing a variety of operational tasks with high volume and urgency while ensuring accuracy and consistency. This position demands hands-on involvement with our systems, trackers, and internal tools to maintain seamless operational workflows.We welcome passionate individuals who can contribute their unique talents and ideas. If you believe you can thrive in this role, even if you don’t meet all the requirements, we encourage you to apply!

Feb 24, 2026

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Operations Staff - Office Based in Makati

Kirin Holdings Company, Limited

Full-time|On-site|Manila

May 1, 2026

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