Operations Supervisor - Healthcare Billing (Remote)

manilarecruitmentRemote — Manila, Metro Manila, Philippines

Remote Full-time

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Experience Level

Mid to Senior

Qualifications

To qualify for this role, candidates should possess a proven track record in operations management, ideally within the healthcare billing sector. Strong leadership skills, a detail-oriented mindset, and the ability to thrive in a dynamic environment are essential. Previous experience in team management and a deep understanding of billing processes will be significant assets. A Bachelor's degree in a relevant field is preferred, alongside excellent communication skills and a commitment to operational excellence.

About the job

About the Company

Our client operates a leading platform that connects Nurse Practitioners (NPs) with collaborating physicians across the United States. By streamlining a complex process, their service helps NPs meet state requirements and confidently launch their practices. The company is profitable, founder-led, and currently supports over 1,300 active providers nationwide.

Role Overview

The Operations Supervisor - Healthcare Billing will lead daily operations for the Billing and Customer Service teams. Reporting to the Director of Operations, this role acts as the main link between frontline staff and senior management. The supervisor is responsible for bringing structure, accountability, and consistency to a growing startup environment.

Main Responsibilities

Directly manage the Billing team and Customer Service Representatives
Oversee daily workflows and ensure tasks are completed accurately and on time
Monitor adherence to established processes and assign task ownership
Serve as the first escalation point for team questions and customer-related issues
Work with the Director of Operations to design workflows, improve processes, and enhance systems
Collaborate with the Quality & Training Lead to identify training needs and address quality gaps
Represent the Operations team in the absence of the Director of Operations

What Success Looks Like

Strong leadership presence and operational discipline
Ability to manage personnel while ensuring effective execution of daily tasks
Skill in transforming loosely defined tasks into structured, repeatable systems
Adaptability in a service-driven, rapidly growing organization
Ownership of daily operations, freeing up senior leadership for strategic work

Location and Work Arrangement

This is a remote position based in Manila, Metro Manila, Philippines.

About manilarecruitment

Join a leading platform that is transforming healthcare by connecting Nurse Practitioners with collaborating physicians, making a meaningful impact in the healthcare industry through innovative solutions and support for over 1,300 active providers.

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Mar 1, 2026

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Mar 1, 2026

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Part-Time Caregiver/PCA (2nd Shift) at Navion Senior Solutions | Boone, NC

Navion Senior Solutions

Part-time|On-site|Boone, North Carolina

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Mar 1, 2026

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Full-time|On-site|Littleton, Colorado, United States

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Mar 1, 2026

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Part-Time In-Home Veterinarian Opportunity in Jersey Village, TX

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Operations Supervisor - Healthcare Billing (Remote)

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