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Package Concierge at Sentral | San Francisco

SentralSan Francisco, CA, US
On-site Full-time

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Experience Level

Entry Level

Qualifications

Demonstrated ability to provide excellent customer serviceStrong organizational skills with attention to detailProactive and solution-oriented approachAbility to handle multiple tasks in a fast-paced environmentStrong communication skills, both verbal and writtenAbility to work independently as well as part of a team

About the job

About Sentral

Sentral is a pioneering network of communities transforming the way individuals experience living. Our mission is to become the foremost residential hospitality provider by delivering exceptional performance, enhanced living experiences, and a tight-knit community network. We elevate the convenience, connectivity, and comfort associated with home, coining the term Home+. Our unique communities boast prime locations, cutting-edge, tech-enabled services, and luxurious amenities that enrich daily life. Sentral empowers you to live life on your own terms in the vibrant heart of the world's top cities including Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more locations on the horizon.

Our core values underscore our dedication to our employees; we prioritize service in our actions, encourage ownership mentality, and continuously strive for personal and professional growth. We are passionate about fostering diversity within our workforce and are committed to ongoing learning and development opportunities, leadership coaching, and mentorship programs, creating a supportive environment rooted in empathy and growth. Our team members are curious innovators, eager to learn and achieve remarkable outcomes.

For more information, visit www. Sentral.com.


Position Overview and Responsibilities

At Sentral, we are assembling a team of people-oriented individuals who excel at exceeding expectations. Ideal candidates will demonstrate a proactive, can-do spirit, a growth mindset, and entrepreneurial enthusiasm. The Package Concierge plays a pivotal role in meeting our growing demands for mail and package management at our properties. This position is dedicated to delivering five-star service by effectively communicating with residents and guests regarding their mail and package needs. Responsibilities include preparing outgoing mail and packages, receiving, organizing, and storing incoming mail and packages, and ensuring timely communication and delivery to residents and guests.

This is an in-person position located on-site at the property.

What You’ll Do:

  • Prepare outgoing mail and packages
  • Receive, store, and organize all incoming mail and packages
  • Communicate effectively with residents regarding their mail and packages, and deliver packages directly to them
  • Prepare shipping documents
  • Distribute mail and packages
  • Receive, process, and verify incoming and outgoing mail/packages
  • Maintain records and logs pertaining to mail and package handling

About Sentral

Sentral is at the forefront of redefining residential living, creating a seamless blend of hospitality and community. With a focus on innovation, growth, and employee empowerment, Sentral is committed to providing unparalleled living experiences in the most sought-after urban areas.

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