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companyOpenTable logo

Senior Customer Experience Supervisor - Hybrid Position

OpenTable

Full-time|Hybrid|Mexico City, Mexico

Location: Mexico City (Hybrid; in office 3 days per week) With millions of diners, over 60,000 restaurant partners, and more than 25 years of industry excellence, OpenTable—part of Booking Holdings, Inc. (NASDAQ: BKNG)—stands as a leader committed to fostering the success of restaurants. Our cutting-edge technology allows dining establishments to concentrate on their core values: their team, their guests, and their profitability, while helping diners find and book the ideal restaurant for any occasion. At OpenTable, every team member plays a crucial role in shaping our operations and culture. Join a global team that values hospitality, collaboration, and innovation. We are in search of a proactive and technically adept leader to fill the role of Senior Customer Experience Supervisor. This essential position requires a forward-thinking individual who is not afraid to question existing practices and suggest strategic improvements. The right candidate will possess the skills to build and lead a top-tier team, fostering an environment of creativity, empowerment, and continuous growth. Key Responsibilities: Drive strategic initiatives to enhance customer experience by leveraging insights from various data sources, including LevelAI, to identify customer trends and preferences. Critique current processes and suggest innovative enhancements to improve overall efficiency. Recruit and develop a high-performing team from the ground up, promoting a culture of innovation and empowerment. Utilize LevelAI for in-depth analysis of customer interaction data to adopt a data-driven approach for enhancing customer satisfaction. Conduct audits and inspections to ensure the highest standards of customer experience are consistently achieved across all touchpoints. Establish clear team goals and priorities, using analytics insights to steer strategic projects aimed at improving customer experience outcomes. Oversee the integration of AI tools to gain deeper insights into customer behavior and operational efficiency.

Feb 9, 2026
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companyFactor, a brand of HelloFresh logo

Associate Director of Culinary Operations

Factor, a brand of HelloFresh

Full-time|$161.1K/yr - $175K/yr|On-site|Aurora, IL, United States

Associate Director of Culinary Operations Factor, a distinguished brand of HelloFresh, is on the lookout for an innovative Associate Director of Culinary Operations. In this pivotal leadership role, you will oversee the success of our culinary team, providing strategic direction and operational oversight. Your leadership will ensure that our culinary operations meet the highest standards of quality and efficiency, while fostering an environment of creativity and collaboration. Your Responsibilities: Lead and inspire a vibrant culinary team, offering mentorship and guidance to chefs and staff. Contribute to the strategic planning of culinary initiatives, leveraging your expertise to enhance operational success. Ensure the execution of culinary activities aligns with our commitment to quality, innovation, and efficiency. Collaborate with cross-functional teams to meet organizational objectives, promoting a culture of inclusivity. Assess and refine culinary processes, adopting best practices to improve performance and elevate the dining experience. Shape the vision for culinary operations, providing comprehensive administrative direction for effective planning and evaluation. Your Profile: Creative thinker passionate about culinary arts, with an ability to implement innovative solutions. Inspirational leader adept at motivating a diverse team towards excellence. Strategic planner who adds significant value to organizational planning and development. Collaborative individual skilled in working with various teams to achieve shared goals. Results-oriented professional committed to upholding exceptional standards in culinary execution and quality. Adaptable and proactive, thriving in a fast-paced environment while driving continuous improvement. Qualifications: Extensive experience in culinary arts with a proven track record of effective leadership. Demonstrated ability in strategic planning and execution to meet organizational aims. Strong management skills with a focus on culinary excellence and operational efficiency.

Mar 3, 2026
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companyOpenTable, part of Booking Holdings, Inc. logo

Director of Operations & Enablement, Go-To-Market (GTM)

OpenTable, part of Booking Holdings, Inc.

Full-time|$170K/yr - $193K/yr|On-site|Chicago, IL

OpenTable, a leader in the restaurant technology industry with over 25 years of experience, connects millions of diners with more than 60,000 restaurant partners. Our advanced platform empowers restaurants to focus on their teams and guests, while helping diners find and book the ideal dining experience for any occasion.At OpenTable, every team member plays a crucial role in our mission and is part of a global community that values hospitality and support. Join us in our commitment to helping restaurants thrive!About the RoleAs the Director of GTM Enablement, you will spearhead the strategy and implementation of comprehensive enablement initiatives that ensure our go-to-market teams are well-prepared and aligned for success. You will translate company and product strategies into scalable programs designed to enhance productivity, accelerate onboarding, and drive significant revenue growth across various business motions, including acquisition, expansion, and retention.This pivotal role collaborates closely with multiple GTM teams, including Support, Onboarding, Sales, Product, Marketing, and Revenue Operations, ensuring that our strategies translate into consistent and effective execution in the field.Key ResponsibilitiesFull-Funnel GTM Enablement StrategyDevelop and implement a holistic GTM enablement strategy that supports the entire customer journey: from demand generation to sales conversion, onboarding, adoption, expansion, and retention.Align enablement initiatives with organizational goals, market conditions, and GTM strategies.Serve as a strategic partner to GTM leaders, enhancing readiness, productivity, and execution.Sales, Customer Success & Partner EnablementCreate and deliver onboarding, ramp-up, and ongoing training programs for Sales, Customer Success, Account Management, and Partner teams.Shorten time-to-productivity for new hires and enhance performance for seasoned representatives.Support diverse GTM motions (new business, expansion, renewals, cross-sell) across various buyer and seller personas in a B2B2C marketplace model.Messaging, Content & PlaybooksOversee the development of enablement content, including playbooks, messaging frameworks, pitch decks, and battlecards.

Feb 17, 2026
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companyHelloFresh logo

Associate Director of Food Safety and Quality Assurance

HelloFresh

Full-time|$123.1K/yr - $154.3K/yr|On-site|Aurora, IL, United States; Goodyear, AZ, United States

The Associate Director of Food Safety and Quality Assurance (FSQA) at HelloFresh plays a pivotal role in overseeing the execution of quality assurance protocols at the site level while strategically guiding the broader business unit. This position involves the continuous monitoring and communication of key performance indicators (KPIs), managing projects aimed at improvement, and defining processes related to food safety and quality.Key Responsibilities:Lead food safety and quality initiatives by coordinating effectively with cross-functional departments to meet food safety and quality goals, ensuring regulatory compliance and product reliability in partnership with other Directors.Formulate and implement a Quality Assurance and Compliance strategy that aligns with local, state, and federal regulations.Inspire and lead a team of Senior Quality Assurance Managers and QA Managers across multiple facilities.Ensure compliance with HACCP plans and adherence to all FSQA requirements across sites.Oversee the development and implementation of corporate Food Safety and Quality Assurance plans.Promote a culture of continuous improvement, driving FSQA KPIs across teams.Serve as the primary contact for significant quality issues affecting the company and the industry, including co-manufacturing and third-party logistics sites.Provide regular updates to the leadership team regarding KPIs, ongoing projects, and team dynamics.

Feb 20, 2026
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companyOpenTable, Inc. logo

Director of Operations & Enablement, Go-To-Market (GTM)

OpenTable, Inc.

Full-time|$185K/yr - $215K/yr|On-site|San Francisco, CA

OpenTable, a leader in the restaurant reservation industry with over 60,000 restaurant partners and a rich history of 25+ years, is dedicated to empowering restaurants to succeed. As part of Booking Holdings, Inc. (NASDAQ: BKNG), our innovative technology allows restaurants to concentrate on their core mission: serving their teams and guests while maximizing profitability. Diners can easily discover and book the ideal restaurant for any occasion.At OpenTable, every team member plays a crucial role in shaping our operations and culture. Join a global team that values hospitality and a passion for caring for others.About the RoleThe Director of GTM Enablement will spearhead the strategy and implementation of comprehensive enablement programs for our go-to-market organization, ensuring alignment and readiness for effective execution.You will translate company and product strategies into scalable enablement initiatives that enhance productivity, shorten ramp-up times, and drive measurable revenue growth through acquisition, expansion, and retention efforts.This position interfaces with various GTM teams, including Support, Onboarding, Sales, Product, Marketing, and Revenue Operations, playing a vital role in transforming strategy into consistent, repeatable field execution.Key ResponsibilitiesFull-Funnel GTM Enablement StrategyDevelop and implement a holistic GTM enablement strategy that encompasses the entire customer journey: from demand generation and sales conversion to onboarding, adoption, expansion, and retention.Ensure enablement priorities are aligned with corporate goals, market trends, and GTM strategy.Collaborate strategically with GTM leaders to enhance readiness, productivity, and execution.Sales, Customer Success & Partner EnablementDesign and implement onboarding, ramp-up, and ongoing enablement programs for Sales, Customer Success, Account Management, and Partner teams.Reduce time-to-productivity for new hires and enhance performance for existing team members.Support various GTM strategies (new business, expansion, renewals, cross-sell) across diverse buyer and seller personas in a B2B2C marketplace framework.Messaging, Content & PlaybooksOversee the enablement content ecosystem, including playbooks, messaging frameworks, pitch decks, and battlecards.

Feb 17, 2026
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companyJ & J Snack Foods Corp. logo

Experienced Maintenance Mechanic 4

J & J Snack Foods Corp.

Full-time|$40K/yr - $45K/yr|On-site|NJ - Bellmawr

J & J Snack Foods Corp. has been a pioneering force in the snack food industry for over five decades, providing an array of beloved branded snack foods to both foodservice and retail supermarket outlets across the United States. Our iconic products include SUPERPRETZEL, ICEE, and Dippin’ Dots, alongside popular brands such as LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. We also excel in the bakery sector, delivering cakes, cookies, and pies to some of the largest grocery and convenience retailers in the industry. Our continuing commitment to excellence and innovation has led to record sales, driven by our talented team and our motto of 'Fun Served Here.'POSITION SUMMARY:As a Maintenance Mechanic 4, you will be instrumental in the installation, maintenance, and troubleshooting of automated systems to ensure peak performance and efficiency. The role involves making both mechanical and electrical repairs throughout your workday. The ideal candidate will possess a robust background in automation technology and demonstrate a passion for innovation and problem-solving.ESSENTIAL FUNCTIONS:Install, configure, and commission automation equipment and systems, including PLCs (Programmable Logic Controllers), HMIs (Human Machine Interfaces), sensors, actuators, and robotic systems.Program and debug PLCs and HMIs to execute desired functions and interface seamlessly with other control systems.Conduct routine maintenance and inspections of automation equipment to proactively identify and resolve potential issues before they lead to downtime.Troubleshoot automation systems and components to diagnose and rectify electrical, mechanical, and software-related challenges.Collaborate with engineers, production personnel, and other stakeholders to implement automation solutions that enhance efficiency, quality, and safety.Maintain accurate records of maintenance activities, equipment performance, and system modifications.Stay current with advancements in automation technology and recommend necessary upgrades or modifications.

Feb 6, 2026
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companyOpenTable logo

Director of Operations & Go-To-Market Enablement

OpenTable

Full-time|$175K/yr - $220K/yr|On-site|New York, NY

With a vibrant community of millions of diners and over 60,000 restaurant partners, OpenTable, a subsidiary of Booking Holdings, Inc. (NASDAQ: BKNG), stands as a leader in the restaurant industry, driven by a commitment to support restaurants in their success. Our state-of-the-art technology enables restaurants to focus on their core values: their teams, their guests, and their financial performance, while providing diners with the tools to effortlessly discover and reserve the ideal dining experience for any occasion. At OpenTable, every team member plays a crucial role in shaping our operations and culture. Join our global team that thrives on hospitality, which is at the heart of what we do. About the Role The Director of Go-To-Market (GTM) Enablement is responsible for crafting and executing a comprehensive enablement strategy that ensures our GTM organization is fully prepared and aligned for effective execution. You will bridge company and product strategies into scalable enablement initiatives that enhance productivity, expedite ramp-up times, and generate measurable revenue gains across acquisition, expansion, and retention efforts. This position is pivotal as it collaborates closely with various GTM teams, including Support, Onboarding, Sales, Product, Marketing, and Revenue Operations, ensuring that strategic plans translate into consistent and repeatable execution in the field. Key Responsibilities Full-Funnel GTM Enablement Strategy Develop and implement a holistic GTM enablement strategy that supports the entire customer journey: from demand generation to sales conversion, onboarding, adoption, expansion, and retention. Align enablement efforts with organizational objectives, market trends, and the overall GTM strategy. Serve as a strategic advisor to GTM leaders, enhancing their readiness, productivity, and execution capabilities. Sales, Customer Success & Partner Enablement Create and implement onboarding, ramp-up, and ongoing enablement programs for Sales, Customer Success, Account Management, and Partner teams. Minimize the time-to-productivity for new hires and foster performance improvements for seasoned representatives. Support various GTM motions, including new business development, expansion, renewals, and cross-selling, across different buyer and seller personas in a B2B2C marketplace. Messaging, Content & Playbooks Oversee the enablement content ecosystem, which includes playbooks, messaging frameworks, pitch decks, and battlecards.

Jan 29, 2026
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companyJ&J Snack Foods Corp. logo

Maintenance Technician (11PM-7AM)

J&J Snack Foods Corp.

Full-time|On-site|MO - Moscow Mills

Join J&J Snack Foods, a pioneering leader in the snack food industry with over 50 years of excellence. We proudly supply a variety of branded snack foods to foodservice and retail supermarket outlets nationwide. Our iconic products include SUPERPRETZEL, ICEE, and Dippin’ Dots, along with beloved brands such as LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. Additionally, we have a robust bakery division offering cakes, cookies, and pies to major grocery and convenience retailers. Our commitment to quality and innovation drives our record sales and is made possible by our talented team and dedication to our motto, 'Fun Served Here.'Role Overview:The Maintenance Technician will be a crucial player in ensuring the smooth operation of our Daddy Ray facility. This role requires direct involvement in major projects that involve complex mechanical repairs and adjustments to maintain equipment safety, efficiency, and productivity. You will perform preventative maintenance on essential equipment and promptly report any issues to the Maintenance Supervisor/Manager or Engineer.Key Responsibilities:Conduct repairs on machinery and building systems used in daily operations.Assist with the installation of new machinery and equipment.Fabricate necessary parts and equipment.Collaborate with vendors and engineering teams to identify and implement design improvements for enhanced equipment reliability.Report any broken, inoperable, or unsafe equipment to the appropriate supervisors and take immediate corrective actions as necessary.Advise the Maintenance Manager on potential equipment and facility issues.Perform preventative maintenance to ensure operational efficiency.Provide guidance and support to fellow Maintenance Technicians during repair tasks.Assist supervisors with after-hours maintenance calls.Work independently on various projects assigned by the Manager/Supervisor.Maintain ongoing training in areas including:OSHA regulated programsFood Defense, Good Manufacturing Practices (GMP), Hazard Analysis Critical Control Point (HACCP) ProceduresLock Out / Tag Out protocolsPersonal Protective Equipment (PPE) usageMachine operationsReading and interpreting production specificationsUnderstanding and documenting data on process documentsMaintain a clean, orderly, and safe work area, comply with company policies, safety regulations, and GMP, and foster strong interdepartmental communication to achieve operational goals.

Jan 26, 2026
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companyOpenTable logo

Director of Operations & GTM Enablement

OpenTable

Full-time|On-site|Toronto, Canada

OpenTable, a part of Booking Holdings, Inc. (NASDAQ: BKNG), is a renowned leader in the restaurant industry, connecting millions of diners with over 60,000 restaurant partners. For over 25 years, we have been dedicated to empowering restaurants to succeed, allowing them to focus on their teams, guests, and profitability while enabling diners to find and book the ideal dining experience for any occasion.Every member of the OpenTable team plays a crucial role in our mission, and you will join a global network that includes our portfolio of metasearch brands. Our culture is deeply rooted in hospitality, focusing on caring for others.About the RoleThe Director of GTM Enablement will spearhead the strategy and execution of full-funnel enablement, ensuring our go-to-market (GTM) organization is harmonized and prepared for effective execution.In this role, you will translate our company and product strategy into scalable enablement programs that boost productivity, shorten ramp-up times, and drive quantifiable revenue impact across acquisition, expansion, and retention efforts.Your position will be pivotal, collaborating with various GTM teams, including Support, Onboarding, Sales, Product, Marketing, and Revenue Operations, to guarantee the consistent and repeatable execution of our strategy in the field.Key ResponsibilitiesFull-Funnel GTM Enablement StrategyDevelop and implement a comprehensive GTM enablement strategy that encompasses the entire customer lifecycle: demand generation, sales conversion, onboarding, adoption, expansion, and retention.Align enablement initiatives with company objectives, market dynamics, and the overarching GTM strategy.Act as a strategic partner to GTM leaders to enhance readiness, productivity, and execution.Sales, Customer Success & Partner EnablementDesign and deliver onboarding, ramp, and ongoing enablement programs for Sales, Customer Success, Account Management, and Partner-facing teams.Minimize time-to-productivity for new hires and enhance performance for seasoned representatives.Support multiple GTM motions (new business, expansion, renewals, cross-sell) across buyer and seller personas within a B2B2C marketplace framework.Messaging, Content & PlaybooksManage the enablement content ecosystem, including playbooks, messaging frameworks, pitch decks, and battlecards.

Feb 11, 2026
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companyOpenTable logo

Director of Product Design for TMS & Private Dining

OpenTable

Full-time|$180K/yr - $230K/yr|On-site|San Francisco, CA

OpenTable, a part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader in the restaurant reservation space, boasting over 60,000 restaurant partners and millions of diners worldwide. With more than 25 years of experience, we are dedicated to empowering restaurants with world-class technology that enables them to focus on their core priorities: their teams, their guests, and their financial success. Diners can effortlessly discover and reserve the perfect dining experience for any occasion. At OpenTable, every team member plays a crucial role in shaping our operations and defining our culture, which is rooted in hospitality and the commitment to care for others. Joining our global team means becoming part of a diverse portfolio of metasearch brands. We are seeking a passionate and visionary Director of Product Design to lead our Table Management System (TMS) and Private Dining design teams. In this role, you will manage a talented team of product designers across the globe, collaborating closely with product managers, engineers, researchers, data scientists, and brand designers to deliver exceptional value to our customers and create impactful experiences for restaurants and diners alike. As a vital member of our UX team, you will work alongside product development colleagues and leaders to optimize processes, enhance collaboration, maintain design quality, foster innovation, and support your team's professional growth and development. Discover more about our design philosophy at opentable.design.

Feb 17, 2026
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companyOpenTable, part of Booking Holdings, Inc. logo

Director of Product Design for TMS and Private Dining

OpenTable, part of Booking Holdings, Inc.

Full-time|On-site|London, UK

OpenTable, a leader in the hospitality industry with over 60,000 restaurant partners and 25+ years of expertise, is dedicated to empowering restaurants to succeed. As part of Booking Holdings, Inc. (NASDAQ: BKNG), our cutting-edge technology enables restaurants to concentrate on their core priorities: their teams, their guests, and their financial success while offering diners effortless access to the ideal dining experience for any occasion.Every member of the OpenTable team plays a crucial role in shaping our impact and progress. Join a globally recognized team and immerse yourself in a culture defined by our commitment to hospitality.We are seeking a Director of Product Design to spearhead the design initiatives for our table management system and private dining sectors. You will lead a talented global team of product designers, working in close collaboration with product managers, engineers, researchers, data scientists, and brand designers to deliver exceptional value to our customers and create experiences that significantly impact restaurants and diners worldwide.In this pivotal role, you will be a key partner within our UX team, closely collaborating with product development leaders to optimize processes, enhance collaboration, ensure high design quality, foster innovation, and support your team's career growth.Explore our design philosophy at opentable.design.

Jan 22, 2026
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companyOpenTable logo

Director of Product Design (Table Management System & Private Dining)

OpenTable

Full-time|$158K/yr - $175K/yr|On-site|Toronto, Canada

With millions of diners, over 60,000 restaurant partners, and 25+ years of experience, OpenTable, a subsidiary of Booking Holdings, Inc. (NASDAQ: BKNG), stands as a leader in the restaurant industry, dedicated to empowering restaurants to flourish. Our innovative technology enables restaurants to concentrate on their core values: their team, their guests, and their profitability, while allowing diners to effortlessly discover and reserve the ideal dining experience for any occasion.At OpenTable, every team member plays an essential role in shaping our mission and operations. You will join a global team that encompasses a diverse portfolio of metasearch brands. Our culture is rooted in hospitality, which is fundamentally about taking care of others.We are in search of a Director of Product Design to spearhead the design initiatives for our Table Management System and Private Dining divisions. You will lead a talented global team of product designers and collaborate closely with product managers, engineers, researchers, data scientists, design systems experts, and brand designers to deliver exceptional value to our customers and create experiences that significantly benefit restaurants and diners worldwide.As a pivotal member of our UX team, you will work closely with product development colleagues and leaders to enhance our processes, improve collaboration, oversee design quality, foster innovation, and ensure your direct reports are both challenged and supported in their career development.To discover more about our work culture, visit opentable.design.

Feb 17, 2026
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companyHelloFresh logo

Associate Director of Retail Media Operations & Inventory

HelloFresh

Full-time|On-site|Amsterdam, North Holland, Netherlands

Your Role Associate Director of Retail Media Operations & Inventory: You will play a pivotal role as the strategic leader of the global product lifecycle and operational framework, enhancing scalability, inventory management, and seamless execution across all HelloFresh markets. In your capacity as the Associate Director of Retail Media Operations & Inventory, you will be a vital member of the Global Retail Media team located in our Amsterdam office. Reporting directly to the Senior Director of Global Retail Media, you will have the crucial responsibility to professionalize and expand our Retail Media Network (RMN) across all HelloFresh operating markets. The Retail Media sector at HelloFresh is distinctly intricate. Our campaigns have a direct influence on the customer’s physical experience and our primary food products. Your primary focus will be managing the comprehensive product roadmap for both physical and digital assets, transitioning from strategic development to flawless execution. You will provide operational oversight by streamlining post-contract execution to optimize Distribution Centre (DC) efficiency, utilization rates, and client retention. Additionally, you will lead the transition of our operational capabilities from single-campaign to omnichannel multi-campaign delivery by consolidating product strategy and operational rigor. Most importantly, we seek individuals who will enhance HelloFresh. We value diverse experiences and believe there are numerous paths to skill development. So, even if you don’t meet every requirement but feel you would excel in this role, we are eager to learn more about you. Your Responsibilities Lead Global Product Strategy: Define and manage the comprehensive product roadmap for physical assets (sampling, inserts, recipe partnerships) and digital propositions (onsite/offsite), ensuring a cohesive global strategy. Drive Inventory Excellence: Own the global inventory utilization strategy. Implement yield frameworks to maximize the fill rate and commercial value of every box and digital impression. Optimize Campaign Operations: Oversee post-contract execution, ensuring flawless campaign delivery, A/B testing of physical and digital assets, post-campaign reporting, and adherence to strict Service Level Agreements (SLAs). Enhance Distribution Efficiency: Collaborate with Distribution Centres (DCs) and Data teams to boost multi-campaign capabilities and operational efficiency. Enable Digital Scaling: Serve as the operational connector for our digital revenue plan, overseeing monetization enablement of assets managed by other internal teams and the development of new onsite placements. Bridge KPIs: Lead impact analysis of our initiatives to ensure alignment with strategic objectives.

Feb 24, 2026

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