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Experience Level
Experience
Qualifications
Required Qualifications:Minimum of 2 years of experience in project coordination, business operations, or partner/channel roles. Proficiency with CRM, PRM, or similar business platforms is highly advantageous. Strong command of Microsoft 365 applications (Excel, Teams, Outlook). Familiarity with partner business models is preferred. Exceptional communication skills in English with the ability to navigate cross-cultural and time zone differences. Self-motivated, organized, and capable of working independently within a globally distributed team. Nice to Have:Experience with CRM Dynamics, Power BI, or tools within the partner ecosystem. Background in IT, business analysis, or program management.
About the job
Key Responsibilities:
Deliver comprehensive technical and functional support for the Partner Portal and PRM backend, including configuration, user assistance, and troubleshooting.
Translate and refine business requirements from Channel, Sales, and Marketing teams into actionable technical specifications for IT and Development teams.
Work collaboratively with cross-functional stakeholders including CRM, Marketing, Channel Sales, and Analytics to drive system enhancements and operational efficiency.
Contribute to Channel Operations initiatives such as Cloud Marketplace performance tracking and SKU optimization.
Assist in the preparation of user documentation and facilitate change management processes for partners.
About AvePoint
AvePoint is a leading provider of SaaS solutions that empower organizations to manage, migrate, and protect their data. With a commitment to innovation and excellence, AvePoint helps companies maximize their digital transformation initiatives through best-in-class software solutions.
Join our team as an AI Data Specialist, focusing on enhancing AI-generated content in Vietnamese. Job Type: FreelanceLocation: RemoteWork Schedule: Part-time - 10+ hours per week. Enjoy the flexibility to work on your own terms.Start Date: ImmediateRate: USD 6 per hour (note that rates may vary based on your location) Contribute to the Future of AIAre you a …
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Full-time|On-site|Ngoc Khanh Ward, Ba Dinh District, Ha Noi
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Join our dynamic AI Squads as a Software Engineer. You will play a crucial role in developing innovative AI solutions that enhance our communication platform. Collaborate with cross-functional teams to design, implement, and optimize algorithms that drive efficiency and functionality in our products.
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Full-time|VND 24M/yr - VND 24M/yr|On-site|Hanoi, Hà Nội, Vietnam
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Key Responsibilities:Deliver comprehensive technical and functional support for the Partner Portal and PRM backend, including configuration, user assistance, and troubleshooting.Translate and refine business requirements from Channel, Sales, and Marketing teams into actionable technical specifications for IT and Development teams.Work collaboratively with cross-functional stakeholders including CRM, Marketing, Channel Sales, and Analytics to drive system enhancements and operational efficiency.Contribute to Channel Operations initiatives such as Cloud Marketplace performance tracking and SKU optimization.Assist in the preparation of user documentation and facilitate change management processes for partners.