Partner Relationship Representative

viva.comRemote — Riga, Riga, Latvia

Remote Full-time

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Experience Level

Experience

Qualifications

5+ years of experience in a relevant field;Proven ability to enhance partner relationships and drive business growth;Strong communication and interpersonal skills;Ability to work in a dynamic, team-oriented environment;Interest in leveraging AI tools for business solutions.

About the job

Location: Remote , Riga, Latvia

About viva.com

viva.com is a leading Tech Bank in Europe, focused on transforming omnichannel payment acceptance for businesses. The company offers a wide range of services, including card issuing, loans, and deposit accounts, serving businesses across 22 countries under the EU FOS framework. Licensed by the Bank of Greece, viva.com connects directly to local payment schemes and alternative payment methods. The company introduced 'Tap on Any Device' technology, allowing payment acceptance on a variety of platforms, and partners with over 450 tech companies in the software and hardware sectors to deliver integrated business solutions.

Role Overview

The Partner Relationship Representative will support partners throughout Latvia, ensuring smooth onboarding, verification, and activation of new merchants. This role is key to expanding viva.com’s partnership program and driving merchant growth.

What You Will Do

Guide partners through onboarding, verification, and activation for new merchants
Identify and connect with potential new partners to build collaborations
Respond to partner requests and escalate issues as needed
Serve as the main point of contact for partners
Drive results and growth within the Indirect Team
Show interest in AI-powered tools and adapt to AI-enhanced environments

Requirements

At least 5 years of experience working cross-functionally to strengthen partner relationships and business outcomes
Ability to spot business opportunities and value in technology-based commercial solutions
Strong stakeholder engagement skills and confidence communicating at all organizational levels
Comfortable working independently and as part of a team, managing several projects at once
Excellent language skills

About viva.com

Viva.com is at the forefront of revolutionizing payment solutions across Europe. As the first Tech Bank for businesses, we provide an ecosystem that empowers companies to maximize their financial operations with innovative payment technologies.

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