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Partner Support Specialist (part-time)

ViaGreen Bay
On-site Part-time $18/hr - $18/hr

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Experience Level

Entry Level

Qualifications

Ideal candidates will possess excellent communication skills, a passion for customer service, and the ability to multitask effectively. Experience in a customer-facing role is preferred, along with a strong understanding of technology and software applications. A proactive mindset and problem-solving abilities are essential for identifying trends and developing solutions to enhance our driver-partners' experiences. Flexibility to work approximately 20 hours per week is required.

About the job

Join Via, a pioneering force in transportation technology, as a Part-Time Partner Support Specialist. In this dynamic role, you'll engage directly with our valued driver-partners, ensuring they have a seamless experience with our services. As part of the Driver Experience Team, you will be the vital link between Via and our drivers, advocating for their needs and enhancing their overall journey with us. Your role will involve addressing inquiries, providing expert guidance on our software, and delivering exceptional customer service. You'll thrive in a fast-paced environment, tackling diverse challenges while making a meaningful impact on our community of drivers.

About Via

At Via, we are revolutionizing transportation across the globe. Our mission is to transform everyday commutes, making them more efficient and environmentally friendly. We leverage cutting-edge technology to drive significant changes in urban mobility, aiming for a sustainable future. Join us and be part of a vibrant team dedicated to improving lives and reducing our collective environmental impact.

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