Position has been filled
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Payer Operations Specialist

FayNYC or SF
On-site Full-time $90K/yr - $130K/yr
Position filled

Experience Level

Entry Level

Qualifications

What You’ll Be DoingIn this role, you will collaborate with the Payer Operations team to enhance and optimize internal revenue cycle workflows. You will supervise daily operational processes, assess and elevate the quality of our procedures, and partner cross-functionally to drive efficiencies.

About the role

About Fay

At Fay, we are dedicated to establishing nutrition as a fundamental component of preventative care, enhancing health outcomes, accessibility, and affordability on a large scale. Our AI-driven infrastructure is poised to revolutionize preventative healthcare. Think that’s ambitious? We’re only just beginning.

Currently, Fay operates as a three-sided marketplace connecting providers, patients, and payers to transform the delivery of preventative care. Our innovative B2B2C business-in-a-box solution empowers dietitians to provide high-quality, affordable nutrition care, assists patients in taking charge of their health, and enables payers to cultivate healthier member populations. Nutrition is merely our starting point, as we will expand our platform into various domains of preventative health and wellness as we progress.

We take pride in being one of the fastest-growing companies in health technology, supported by leading investors such as General Catalyst, Forerunner, 1984, and Goldman Sachs.

Are you ready to harness AI technology to revolutionize preventative care and make a tangible impact on health? We’d love to hear from you.

About This Role

As part of the Payer Operations team, you will collaborate within the Revenue Cycle Management (RCM) sector. In this capacity, you will support the systems, processes, and insights necessary for Fay to scale while delivering exceptional experiences for providers, patients, and partners. You will engage with various teams across the organization to tackle complex problems, enhance operational performance, and promote business clarity.

This is an individual contributor position ideal for someone who excels in startup environments, enjoys structured problem-solving, and is motivated by overseeing projects from inception to completion. You possess a strong analytical mindset along with sound business judgment, operational instincts, and a commitment to execution. Your expertise spans data analysis, process design, effective communication of recommendations, and collaboration with stakeholders.

If you seek a role where your contributions will significantly influence how a rapidly expanding health tech company scales from hundreds to thousands to millions of users, this is your opportunity.

Note: We welcome applicants with varying experience levels. Compensation will be based on skills, qualifications, and relevant experience.

About Fay

Fay is at the forefront of transforming preventative healthcare through innovative technology and nutrition-based solutions. By connecting providers, patients, and payers, we aim to foster healthier communities and empower individuals to take control of their health.

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