About the job
About Agoda
At Agoda, we unite the world through the power of travel. Our journey began in 2005 when two lifelong friends and entrepreneurs, fueled by their love for travel, founded Agoda to simplify global exploration for everyone.
Today, as a proud member of Booking Holdings [NASDAQ: BKNG], we have built a vibrant team of over 7,000 individuals from 90 countries, collaborating in offices worldwide. Every day, we connect people with unforgettable destinations and experiences through our incredible offerings of millions of hotels and holiday properties, flights, and activities across the globe.
At Agoda, no two days are alike. Data and technology form the cornerstone of our culture, igniting our curiosity and fostering innovation. If you're ready to embark on an exciting journey and contribute to the evolution of global travel, we invite you to join our team.
Job Description
Job Title: Specialist, Payroll Design - JG 4
Reports to: Senior Manager, Payroll
Level: 4
Experience: 8–10 Years
Location: Bangkok
Role Purpose:
The Payroll Service Design, Governance & Continuous Improvement team is tasked with crafting, maintaining, and enhancing the global payroll operational framework. This role guarantees that payroll operations are robust, efficient, and scalable through the establishment of strong SLAs, KPIs, governance controls, and a culture of continuous improvement.
A vital aspect of this responsibility is to lead and integrate these standards into all payroll projects, including system implementations, vendor transitions, and global expansions. Acting as the essential link between strategic design and operational execution, this role translates global payroll standards into practical, future-ready practices, ensuring consistent service delivery, financial accuracy, and audit readiness across all initiatives.
Key Responsibilities:
- Payroll Operating Framework & Governance
- Own, maintain, and enhance the global payroll operating model, standard operating procedures (SOPs), process maps, and escalation frameworks.
- Define and manage global payroll calendars and cut-off schedules.
- Maintain the payroll governance and control framework, including approval matrices.
