Pre-Sales IoT Engineer - Networking Solutions

Teltonika NetworksManchester, England, United Kingdom

On-site Full-time

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Experience Level

Experience

Qualifications

Qualifications:Background in Computer Networking or relevant technical/engineering education. Exceptional communication and presentation skills, with the ability to clarify complex technical concepts. Experience in a customer support or pre-sales environment is advantageous. Strong problem-solving skills and a proactive approach to resolving issues. Willingness to travel as required for customer interactions.

About the job

Join Teltonika as a Pre-Sales IoT Engineer in Networking Solutions!

Are you passionate about collaborating with customers to design and deliver cutting-edge IoT and networking solutions? If so, we would love to meet you!

As a key member of our UK Team within the Networking Solutions division, you will leverage over 25 years of expertise in IoT solutions. With a presence in 27 countries and a dedicated workforce exceeding 2,500 employees, Teltonika is a family-owned Lithuanian company where our people are our most valuable asset. We aspire to be a global leader in the IoT space, driving innovation, helping businesses scale, and positively impacting lives.

Our Networking Solutions Business Unit specializes in the development and manufacturing of industrial and enterprise connectivity products, including routers, switches, gateways, and modems. Our devices cater to a wide range of sectors, including Industry 4.0, Smart Cities, and Green Energy.

Our UK base was established in 2024 as part of our significant international expansion, bringing high-quality, Lithuania-made devices to the local market.

Location: Salford, Greater Manchester, UK.

Key Responsibilities:

Serve as a technical advisor to clients and team members regarding our devices and solutions.
Guide customers in integrating our products into their solutions while addressing any challenges related to Teltonika Networks products. Communication will be conducted through tickets, emails, and online meetings.
Independently troubleshoot technical issues arising from customer configurations or software.
Bring hands-on experience with Linux-based operating systems and various networking protocols and services.
Conduct training sessions for employees and clients on our products and solutions.
Develop and maintain documentation for internal and external use.
Act as a vital link between Teltonika Networks R&D and other departments or customers to resolve complex technical issues.
Collaborate closely with Sales Managers in a customer-facing, field-based role, requiring regular travel and on-site meetings.

Qualifications:

Background in Computer Networking or relevant technical/engineering education.
Exceptional communication and presentation skills, with the ability to clarify complex technical concepts.
Experience in a customer support or pre-sales environment is advantageous.
Strong problem-solving skills and a proactive approach to resolving issues.
Willingness to travel as required for customer interactions.

About Teltonika Networks

Teltonika is a leading provider of IoT solutions with over 25 years of experience in the industry. With a global presence in 27 countries and a commitment to innovation, we are dedicated to delivering high-quality networking solutions that empower businesses to thrive in the digital age. Our workforce of more than 2,500 employees is passionate about making a difference and driving success for our clients.

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