About the job
About Paytm Payments
Paytm is a leading digital payments and financial services platform in India. The company helps consumers and merchants manage utility payments, transfer funds, and access a range of payment options, including Paytm Wallet, Paytm UPI, and Paytm Payments Bank. Merchants benefit from acquiring devices such as Soundbox, EDC, QR codes, and Payment Gateways. Paytm also supports merchant growth through commerce services, advertising on the Paytm Mini app store, and credit products like merchant loans and BNPL, in partnership with financial institutions.
Team Overview: QR & Sound Box
This team focuses on helping merchants grow and operate more efficiently using Paytm’s QR Code and Sound Box solutions. They work to increase adoption of these technologies among merchants across India, using technology and data insights to support business expansion.
Role Overview: Premium Key Account Manager, Team Lead - EDC
Location: Mumbai, Maharashtra
What You Will Do
- Build and manage relationships with premium merchants, ensuring effective communication and high service standards in your area.
- Meet sales targets for a range of payment solutions, including QR codes, EDC devices, POS software, insurance, and other financial products.
- Drive adoption of Paytm products and support revenue growth.
- Introduce new business lines and help strengthen Paytm’s brand presence in the market.
- Resolve merchant issues quickly and professionally.
- Oversee daily team activities and review deliverables.
- Gather feedback on existing products and analyze competitor offerings.
- Lead product deployments at client sites, communicate benefits and best practices, and work to improve customer satisfaction and conversion rates.
What We Look For
- Self-driven individuals who take initiative and work well with minimal supervision.
- Comfortable navigating ambiguity and adapting to change.
- Enthusiasm for contributing to a fast-growing organization.
