About the job
At PagerDuty (NYSE: PD), we are at the forefront of Digital Operations Management, empowering organizations of all sizes to provide flawless digital experiences to their customers. Our platform is trusted by over 13,000 companies, including 60% of the Fortune 100, to navigate Digital Transformation, Cloud Migration, and DevOps Modernization. Prominent clients such as GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, and Lululemon rely on us. As we rapidly expand our capabilities in AI/ML and Automation, we are enhancing our adoption among Development, IT, Customer Service, Security, and various other teams.
The Principal Customer Success Manager plays a pivotal role in engaging with key stakeholders to cultivate strong relationships, ultimately accelerating our customers' digital transformation journeys. This role involves working directly with customers of diverse market segments, sizes, and complexities, tailoring our solutions to meet their unique needs.
