About the job
Eram Talent, a prominent Talent Acquisition Company and a division of ERAM Holdings, is in search of a dynamic Procurement & ERP Analyst to join our team within the IT Business Solutions sector. Our expertise lies in connecting outstanding talent with remarkable opportunities across diverse industries while delivering innovative solutions to our valued clients.
The Procurement & ERP Analyst for IT Business Solutions will play a pivotal role in streamlining the procurement process for IT solutions and services within the organization. This position will involve close collaboration with stakeholders in Procurement to gain a comprehensive understanding of their IT solution requirements and needs.
Key Responsibilities:
- Analyze user behavior, needs, and feedback to identify opportunities for enhancing the user experience within the e-marketplace; work alongside UX/UI designers to improve the platform's usability, navigation, and overall user interface.
- Conduct user testing and collect user feedback to drive iterative enhancements to the e-marketplace.
- Establish processes for onboarding new vendors and sellers onto the e-marketplace platform; manage vendor profiles, product listings, and catalogs on the platform, ensuring accurate and up-to-date information.
- Collaborate with procurement teams to ensure adherence to vendor qualification criteria, contracts, and policies.
- Monitor and analyze key performance metrics of the e-marketplace, such as transaction volume, conversion rates, user engagement, and revenue; identify trends, patterns, and areas for improvement based on performance data.
- Create regular reports and dashboards to communicate the e-marketplace's performance to stakeholders, including the IT Business Solutions Manager.
- Partner with IT security teams to implement and uphold appropriate security measures for the e-marketplace platform.
- Ensure compliance with local Saudi data protection regulations, privacy policies, and industry standards.
