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Product Manager - Live Operations

Chaos TheoryRemote — Hong Kong
Remote Full-time

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Experience Level

Manager

Qualifications

Key Qualifications for SuccessDeep Technical Acumen: Exceptional technical skills, with the ability to create specifications for engineering teams while comprehensively understanding platform architecture. Industry Experience: Demonstrated experience in the AAA or Indie gaming industry, with a successful track record in managing and scaling live service content. Product Insight: A keen market sense to identify and prioritize competitive features that will keep us ahead of industry trends. Stakeholder Engagement: Proven ability to effectively manage and guide diverse stakeholders across engineering, analytics, and executive leadership. Operational Expertise: Experience establishing structures and technical tools in high-velocity environments. Preferred QualificationsGlobal Market Knowledge: Understanding of major international gaming markets and the dynamics of global product cycles. Experience in High-Growth Digital Environments: Strong operational background from fast-paced, large-scale digital products or consumer-facing platforms. Familiarity with Ecosystem & Systems: Insights into the broader ecosystem surrounding competitive gaming.

About the job

About Chaos Theory

Chaos Theory blends sports, entertainment, and cryptocurrency to create new experiences in gaming. The team focuses on pushing boundaries and shaping the future of interactive play.

Role Overview: Product Manager - Live Operations

This remote position is based in Hong Kong. The Product Manager for Live Operations leads the ongoing management and evolution of live gaming experiences. The role calls for strong technical understanding and attention to product design, with a focus on competitive systems and ranked matchmaking.

What You'll Do

  • Review the community events calendar each morning to spot issues affecting player engagement and recommend improvements.
  • Work with engineering and analytics teams to draft clear technical specifications, supporting the development of reliable competitive systems and matchmaking infrastructure.
  • Collaborate with global publishing partners and internal teams in the afternoons, providing leadership and industry insight to align platform requirements with the technical roadmap.
  • Balance day-to-day operational needs with longer-term strategic planning, helping drive product direction in a competitive gaming landscape.

What We Look For

  • Solid technical background, especially in live operations for games or related products.
  • Experience working with competitive systems and ranked matchmaking.
  • Ability to translate complex requirements into actionable plans for cross-functional teams.
  • Strong communication skills and comfort working with global partners.
  • Understanding of product aesthetics and a track record of informed decision-making in the industry.

About Chaos Theory

Chaos Theory is a breakthrough company operating at the intersection of technology and entertainment. We are dedicated to creating immersive experiences in the competitive gaming sector, pushing the boundaries of innovation in a rapidly evolving market.

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